Comparison

Cathay Pacific vs Shangri

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Cathay Pacific

Manage your entire travel journey from booking flights to accessing boarding passes. The app provides a personalized home screen with upcoming flight details and offers convenient access to flight schedules, seat selection, and baggage information.

Highlights
  • Book and plan flights
  • Personalized home screen
  • Check-in and seat selection
  • Digital boarding pass
  • Baggage allowance details
  • Connecting flight information
Features
Currently charting
Read full description

Cathay Pacific app lets you book, plan and manage your trips all in one place. On your personalised home screen, you will always see your upcoming flights and what you can do next. You can also search our flight timetable, book your flight, check in, choose your seat, get your boarding pass, check your baggage allowance, view your departure times, and get details of any connecting flights – all with a few taps.

About

Shangri

Discover travel inspiration, exclusive offers, and elevated experiences with this app. Seamlessly book stays, dine, and shop, managing your points and reservations with ease. Enjoy personalized privileges and rewards across a global network of hotels and resorts.

Highlights
  • Travel inspiration and offers
  • Flexible payment options (cash, points, or both)
  • Mobile check-in and reservation management
  • Points tracking and redemption
  • Earn status upgrades through stays, dining, and shopping
  • Exclusive member rates and deals
  • Restaurant discovery by dish, cuisine, or location
Features
Read full description

Start your journey of discovery with the new Shangri-La Circle App – your connection to the world of Shangri-La. It’s your one-stop for daily inspiration, elevated experiences, and endless possibilities to help you live the good life, the way you like it… afterall life isn’t meant to be square. MORE INSPIRATION It’s a big world with so much to see and do. Let us point you in the right direction with travel destination ideas, lifestyle inspiration and exclusive offers to get you started. Plan your next getaway, your next bite or next purchase from Shangri-La Boutique, and all with a just a few simple swipes or taps. MORE FLEXIBILITY Pay for your bookings with Cash, Points or both. No complicated conversion rates to calculate. No black out dates. No confusion. You’ll be ready to go in no time. Check-in to your hotel from anywhere with Mobile Check-in. Never miss a thing by adding your reservation to your Apple Wallet and calendar. View weather forecast and taxi card and request local customer support 24/7 all on the app. MORE SIMPLICITY Keep track of your journey with us from anywhere, at any time. Always know how many Points you’ve earned, and with a fixed Points redemption rate of 15 Points to US$1 on Shangri-La Products & Services, you’ll always know how much they’re worth, and how close you are to redeeming wonderful experiences. MORE RECOGNITION We recognise and reward you for every moment you spend with us. Earn towards status upgrades whether you are staying, dining or shopping at over 100 Shangri-La, Kerry, JEN or Traders Hotels & Resorts worldwide. MORE PRIVILEGES You’ll always enjoy something extra as a member. Be the first to get access to exclusive member rates and the best deals, right here on the app. MORE FLAVOURS Explore the diverse and delicious flavours of Shangri-La restaurants around the world and close to home. Search by dish, cuisine, city, restaurant or hotel.

Screenshots

Cathay Pacific4 screens
Shangri4 screens

Verdict

The call

The clearest difference is rating: Shangri at 4.9 against Cathay Pacific's 4.4. Cathay Pacific's advantage is chart position (#129 vs unranked). On price, review sentiment, ratings volume and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Shangri holds the better App Store score, 4.9 against 4.4. Both are backed by a comparable volume of ratings — 2.8K and 1K respectively. Written reviews complicate that: 70% of Cathay Pacific's written reviews are positive against 67% of Shangri's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Cathay Pacific ships an update fortnightly, Shangri every 3 weeks. The most recent releases landed on November 5, 2026 and November 1, 2026 respectively.

Scorecard2 real differences · 9 level
Cathay Pacific versus Shangri: the parameters behind the verdict, then further details
ParameterCathay PacificShangri
PriceFreeFree
Rating4.4 (2.8K ratings)4.9 (1K ratings) — better
Positive reviews69.6% of reviews — better66.7% of reviews
Number of ratings2.8K — better1K
Update frequencyFortnightly — betterEvery 3 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#129 — better—
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.015
Further details — not scored
Size339 MB205 MB
Age rating4+4+
DeveloperCathay Pacific Airways LimitedShangri-La Hotels & Resorts

Customer experience

Cathay Pacific

All ratings2,830 ratings
Positive84.3%
Neutral2.5%
Negative13.2%
Written reviews1,664 reviews
Positive69.6%
Neutral4.0%
Negative26.4%

Shangri

All ratings1,007 ratings
Positive97.5%
Neutral0.3%
Negative2.2%
Written reviews138 reviews
Positive66.7%
Neutral3.6%
Negative29.7%

User reviews

Cathay Pacific

From 2.8K App Store ratings

What we love

  • 👍 Easy to use
  • 🚀 Fast and efficient
  • 📱 Convenient mobile experience
  • 💻 Seamless online booking
  • 🤝 Great customer service

Room to improve

  • 🐛 Frequent crashes and bugs
  • 🔑 Complicated login process
  • 🔄 Constant need to re-login
  • 🚫 Limited functionality compared to website
  • 🤔 Inconsistent user experience

Shangri

From 1K App Store ratings

What we love

  • 👍 Great location
  • 👍 Excellent staff
  • 👍 Comfortable rooms
  • 👍 Delicious breakfast
  • 👍 Seamless booking process

Room to improve

  • 🐛 Buggy sign-in process
  • 🐛 Inconsistent app functionality
  • 🐛 Difficult to modify bookings
  • 🐛 Disconnected between app and website
  • 🐛 Limited app features

Bugs and requests

Cathay Pacific

Reported bugs

5 issues
  • Unable to view/manage bookings
  • Errors during check-in and boarding pass retrieval
  • Compatibility issues with newer iOS versions
  • Unreliable flight status updates
  • Inconsistent behavior across different devices

Requested features

5 requests
  • Offline access to booking details
  • Ability to redeem miles/points within the app
  • Improved seat selection and upgrade options
  • Integration with digital wallets for boarding passes
  • More personalized and customizable features

Shangri

Reported bugs

5 issues
  • App crashes and freezes
  • Login issues and credential problems
  • Booking information not syncing properly
  • Compatibility issues with older devices
  • Data security and privacy concerns

Requested features

5 requests
  • Ability to modify existing bookings
  • More detailed hotel and room photos
  • Improved login and account management
  • Seamless integration between app and website
  • Enhanced app functionality and features

In-app purchases

None

Cathay Pacific

No in-app purchases

None

Shangri

No in-app purchases

Questions

Is Cathay Pacific free?
Cathay Pacific is free to download, with no in-app purchases.
Is Shangri free?
Shangri is free to download, with no in-app purchases.
Which has better reviews, Cathay Pacific or Shangri?
Shangri is rated higher. Cathay Pacific averages 4.4 out of 5 from 2.8K ratings, while Shangri averages 4.9 from 1K ratings.
Do Cathay Pacific or Shangri have ads?
Neither Cathay Pacific nor Shangri shows ads.
Which is updated more often, Cathay Pacific or Shangri?
Cathay Pacific ships an update fortnightly, and Shangri every 3 weeks. Most recently, Cathay Pacific was updated on November 5, 2026 and Shangri on November 1, 2026.

Other comparisons