GetHuman vs AppChoices
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
GetHuman
This app helps users resolve customer service issues efficiently. It offers features to bypass hold times, provides guidance on what to say, and sends follow-up reminders. It aims to reduce the time and frustration associated with customer support.
- Skip hold times
- Customer support guidance
- Follow-up reminders
- Resolve customer issues
- Customer service tool
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Fix customer issues quickly and easily. Skip the long wait on hold, know exactly what to say, get reminders when it's time to follow up - and so much more. GetHuman is the ultimate customer tool, bringing you an ever-growing list of features that take the time and frustration out of customer support. See why over 100 million people use GetHuman - on the web and now within arm's reach with the GetHuman app.
AppChoices
Manage your preferences for interest-based advertising on mobile apps. This tool offers transparency into data collection by participating companies and allows you to opt out of cross-app data usage for personalized ads with a single click.
- Control interest-based advertising
- Limit cross-app data collection
- Opt out of personalized ads
- Transparency with participating companies
- Choose all companies with one click
- Device ID-based choice tool
- Token ID-based choice (beta)
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Control interest-based advertising on apps on your mobile device. AppChoices gives you transparency with participating companies, and lets you limit their collection of cross-app data for interest-based ads. Brought to you by the Digital Advertising Alliance, and backed up by the DAA’s independent accountability program, AppChoices lets you opt out from interest-based advertising with a particular company, or “Choose All Companies” with one simple click. Did you know that some of the ads you receive in apps are customized based on predictions about your interests generated from your app usage? This is called interest-based advertising (IBA). AppChoices gives you choices about whether you receive this type of advertising that is based on cross-app data collected over time across different apps and devices. To opt out your device ID out of IBA from a particular company, simply navigate to Device ID-Based Choice tool and set the switch next to the company’s logo from “”ON” to “OFF”. AppChoices lets you decide which, if any, participating companies deliver interest-based advertising to your device. Using the new Token ID-Based Choice (beta) tool, you can opt out or revoke having your data collected or used for IBA linked to the email address you provide. When it comes to ads in your apps based on your interests, it’s your choice. AppChoices también está disponible en español. Solo establece la configuración al idioma español. You may still receive other types of advertising in your apps from participating DAA companies, and these companies (and other apps) may still collect information for other purposes consistent with the DAA Principles. You can learn more about these Principles and the DAA’s enforcement and accountability program by visiting www.aboutads.info/enforcement. v2.2.0
Screenshots
Verdict
The clearest difference is update cadence: GetHuman at weekly against AppChoices's every 4 months. GetHuman also leads on iOS requirement (9.0 vs 14.5). AppChoices's advantage is rating (2.4 vs 2.1). On price, review sentiment, ratings volume and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
AppChoices holds the better App Store score, 2.4 against 2.1. Both are backed by a comparable volume of ratings — 113 and 337 respectively. Written reviews complicate that: 20% of GetHuman's written reviews are positive against 14% of AppChoices's, so the app with the better star average is not the one people write more warmly about.
GetHuman ships an update weekly, AppChoices every 4 months. The most recent releases landed on October 1, 2026 and October 14, 2026 respectively.
| Parameter | GetHuman | AppChoices |
|---|---|---|
| Price | Free | Free |
| Rating | 2.1 (113 ratings) | 2.4 (337 ratings) — better |
| Positive reviews | 19.5% of reviews — better | 14.3% of reviews |
| Number of ratings | 113 | 337 — better |
| Update frequency | Weekly — better | Every 4 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 9.0 — better | 14.5 |
| Further details — not scored | ||
| Size | 34 MB | 6 MB |
| Age rating | 4+ | 4+ |
| Developer | GetHuman LLC | Digital Advertising Alliance |
Customer experience
GetHuman
AppChoices
Bugs and requests
GetHuman
Not enough reviews yet to summarise bugs or requests.
AppChoices
Reported bugs
3 issues- Buttons/toggles not functional
- App crashes when trying to complete opt-out
- Opt-out requests not working as expected
Requested features
3 requests- Ability to opt out of all companies with one button
- Clearer instructions and more intuitive UI
- Confirmation that opt-out requests were successful
In-app purchases
GetHuman
No in-app purchases
AppChoices
No in-app purchases
