Shake Shack vs Chick
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Shake Shack
Order your favorite burgers, fries, and shakes ahead of time for pickup or delivery. Enjoy exclusive deals, early access to new menu items, and customizable meal options. Skip the line and get your delicious Shack fix with ease.
- Order ahead for pickup or delivery
- Skip the line
- Save favorite orders
- Customize meals and allergy preferences
- Exclusive app-only offers
- Early access to new items and collabs
- Real-time food tracking
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The closest you’ll come to downloading a cheeseburger and fries: the Shack App! Whenever you’re craving really, really good ingredients (always), getting your Shake Shack fix is easier than ever on the app—from delivery to pickup. Score your favorite burgers, chicken, hot dogs, shakes, and lemonades all right here on your phone! Plus, enjoy sweet features like early access to new items, exclusive deals, special collabs, and way more. SHAKE SHACK APP FEATURES: SKIP THE LINE o Order ahead from wherever: Order from your favorite burger restaurant right from your house, car, work, wherever! o Choose your pickup time + pickup type: Only have a few minutes to grab lunch? Order your burgers, chicken, hot dogs, fries, and custard ahead and get your Shack fix on your time! o Fast reordering + save your favorites: know exactly what burger you want every time? Save it to your profile for fast reordering! o Customize your meal + allergy preferences: Whether you're gluten free, dairy free, vegetarian or looking to lighten up your meal, the Good Fit menu, has something for everyone! o Apple Pay + more $1.99 DELIVERY o In-app delivery for just $1.99 o Track your food in real time o Customize your drop-off preferences o Order more than $40 and get free delivery! EXCLUSIVE TREATS o App-only offers o Early access to new items + collabs o First to hear about all new items Follow us on Instagram, Twitter, and Facebook for all the latest Shake Shack news: @shakeshack
Chick
Easily locate nearby restaurants, place orders in advance, and pay directly from your phone. Earn points on purchases to redeem for free food, birthday treats, and more. The app remembers your preferences for a personalized experience.
- Find nearby restaurants
- Order ahead and pay
- Earn points on purchases
- Redeem rewards for free food
- Personalized menu
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Welcome to the Chick-fil-A® App. Find a restaurant near you and order ahead. Chick-fil-A One® Members can receive points with qualifying purchases, redeem available rewards of your choice and reach new tiers with increasing benefits. FEATURES 1. Find restaurants - Find Chick-fil-A® restaurants near you while searching from home or out and about. 2. Order Ahead – Place your order through your phone and pay, choose your preferred pick-up method, and let us know when you arrive. 3. Receive points – Receive points with every qualifying purchase by scanning your QR code in the Chick-fil-A® App, paying with your Chick-fil-A One® digital gift card, or placing mobile orders at participating Chick-fil-A® restaurants. 4. Redeem rewards – Use your points to redeem available rewards of your choice, including: free food rewards, birthday rewards, meal donations and more. 5. Personalized menu – We’ll remember what you like and – even better – how you like it.
Screenshots
Verdict
The clearest difference is ads: Chick at none against Shake Shack's shown. Chick also leads on review sentiment (72% vs 41%) and ratings volume (4.3M vs 612K). On price, rating, update cadence and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.8 for Shake Shack against 4.9 for Chick. That said, the two scores are not equally well evidenced: Chick has 4.3M ratings behind it against 612K, so its average is the more settled of the two. Written reviews are what separate them: 41% of Shake Shack's written reviews are positive against 72% of Chick's.
Shake Shack ships an update weekly, Chick every 2 weeks. Both last shipped on November 1, 2026.
| Parameter | Shake Shack | Chick |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (612K ratings) | 4.9 (4.3M ratings) — better |
| Positive reviews | 40.9% of reviews | 72.1% of reviews — better |
| Number of ratings | 612K | 4.3M — better |
| Update frequency | Weekly — better | Every 2 weeks |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free with in-app purchases |
| Best chart rank | #43 | #8 — better |
| Devices | iPhone | iPhone |
| Requires iOS | 18.0 | 18.0 |
| Further details — not scored | ||
| Size | 136 MB | 142 MB |
| Age rating | 4+ | 4+ |
| Developer | Shake Shack | Chick-fil-A, Inc. |
Customer experience
Shake Shack
Chick
User reviews
Shake Shack
From 612K App Store ratingsWhat we love
- 🚀 Fast and efficient ordering
- 👍 Intuitive and user-friendly interface
- 🤝 Excellent customer service
- 🍔 High-quality food
Room to improve
- 🐛 Unreliable order processing and delivery
- 📍 Incorrect delivery addresses
- 🕰️ Long wait times for order pickup
- 📄 Lack of nutritional information
- 💳 No option to save payment info or use Apple Pay
Chick
From 4.3M App Store ratingsWhat we love
- 🚀 Easy to use
- 🚀 Convenient mobile ordering
- 👍 Rewards program
- 🚀 Fast service
- 👍 Customization options
Room to improve
- 🐛 App glitches and bugs
- 🔒 Security issues
- 👎 Complicated rewards redemption process
- 👎 Limited payment options
- 👎 Inconsistent experience across locations
Bugs and requests
Shake Shack
Reported bugs
5 issues- App crashes and freezes
- Order history disappears
- Inability to cancel or modify orders
- Delivery address issues
- Payment processing problems
Requested features
5 requests- Allow customization of menu items
- Add option to choose between pickup and delivery
- Implement real-time order tracking and notifications
- Provide detailed nutritional information for menu items
- Enable saved addresses and payment methods
Chick
Reported bugs
5 issues- Orders not being received by restaurants
- App crashing or freezing
- Incorrect order fulfillment
- Rewards not being properly applied
- Location tracking issues
Requested features
5 requests- Allow combining payment methods
- Improve rewards program
- Add more customization options
- Enhance location-based features
- Improve order tracking and status updates
In-app purchases
Shake Shack
No in-app purchases
Chick
No in-app purchases
