Zaxbys vs Chick
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Zaxbys
Easily order your favorite Zaxbys chicken fingers, wings, sandwiches, and more for pickup or delivery. Earn points with every purchase to redeem for exclusive rewards and free food.
- Mobile ordering for pickup and delivery
- Zax Rewardz program
- Earn points on every purchase
- Redeem points for exclusive rewards
- Find local Zaxbys locations
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Craving Zaxbys saucy, flavor-full food? We have a NEW app to give your taste buds what they demand — fast. Our Zax Rewardz program puts all the Chicken Fingerz™, wings, sandwiches, Zalads®, and crinkle fries you crave right at your fingertips. Just select your favorite local Zaxbys location if you want to pick up or get your order delivered with a few clicks. Earn points when you order and redeem them for exclusive rewards. Each dollar you spend earns 10 points towards delicious rewards. You'll be on your way to free food in no time!
Chick
Easily locate nearby restaurants, place orders in advance, and pay directly from your phone. Earn points on purchases to redeem for free food, birthday treats, and more. The app remembers your preferences for a personalized experience.
- Find nearby restaurants
- Order ahead and pay
- Earn points on purchases
- Redeem rewards for free food
- Personalized menu
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Welcome to the Chick-fil-A® App. Find a restaurant near you and order ahead. Chick-fil-A One® Members can receive points with qualifying purchases, redeem available rewards of your choice and reach new tiers with increasing benefits. FEATURES 1. Find restaurants - Find Chick-fil-A® restaurants near you while searching from home or out and about. 2. Order Ahead – Place your order through your phone and pay, choose your preferred pick-up method, and let us know when you arrive. 3. Receive points – Receive points with every qualifying purchase by scanning your QR code in the Chick-fil-A® App, paying with your Chick-fil-A One® digital gift card, or placing mobile orders at participating Chick-fil-A® restaurants. 4. Redeem rewards – Use your points to redeem available rewards of your choice, including: free food rewards, birthday rewards, meal donations and more. 5. Personalized menu – We’ll remember what you like and – even better – how you like it.
Screenshots
Verdict
The clearest difference is review sentiment: Chick at 72% against Zaxbys's 29%. Chick also leads on ratings volume (4.2M vs 112K) and rating (4.9 vs 4.7). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Chick holds the better App Store score, 4.9 against 4.7. That said, the two scores are not equally well evidenced: Chick has 4.2M ratings behind it against 112K, so its average is the more settled of the two. Written reviews point the same way: 29% of Zaxbys's written reviews are positive against 72% of Chick's.
Zaxbys ships an update monthly, Chick every 2 weeks. Both last shipped on September 25, 2026.
| Parameter | Zaxbys | Chick |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (112K ratings) | 4.9 (4.2M ratings) — better |
| Positive reviews | 28.5% of reviews | 72.5% of reviews — better |
| Number of ratings | 112K | 4.2M — better |
| Update frequency | Monthly | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free with in-app purchases |
| Best chart rank | #76 | #7 — better |
| Devices | iPhone | iPhone |
| Requires iOS | 16.6 — better | 17.0 |
| Further details — not scored | ||
| Size | 101 MB | 137 MB |
| Age rating | 4+ | 4+ |
| Developer | Zaxby's Franchising, LLC | Chick-fil-A, Inc. |
Customer experience
Zaxbys
Chick
User reviews
Zaxbys
From 112K App Store ratingsWhat we love
- 👍 Easy to use app
- 🚀 Convenient for ordering ahead
- 💡 Rewards program with offers
- 👍 Friendly and helpful staff
Room to improve
- 🐛 App crashes and glitches
- 🐛 Login and account issues
- 🐛 Ordering process can be confusing
- 🐛 Unreliable order processing and pickup
- 🐛 Limited customization options
Chick
From 4.2M App Store ratingsWhat we love
- 🚀 Easy to use
- 🚀 Convenient mobile ordering
- 👍 Rewards program
- 🚀 Fast service
- 👍 Customization options
Room to improve
- 🐛 App glitches and bugs
- 🔒 Security issues
- 👎 Complicated rewards redemption process
- 👎 Limited payment options
- 👎 Inconsistent experience across locations
Bugs and requests
Zaxbys
Reported bugs
4 issues- App freezes during checkout
- Unable to cancel or modify orders
- Rewards not properly applied
- Incorrect order fulfillment
Requested features
4 requests- Allow no-sauce option for sandwiches
- Improve order tracking and status updates
- Add curbside pickup option
- Enhance rewards program and points system
Chick
Reported bugs
5 issues- Orders not being received by restaurants
- App crashing or freezing
- Incorrect order fulfillment
- Rewards not being properly applied
- Location tracking issues
Requested features
5 requests- Allow combining payment methods
- Improve rewards program
- Add more customization options
- Enhance location-based features
- Improve order tracking and status updates
In-app purchases
Zaxbys
No in-app purchases
Chick
No in-app purchases
