Chick Reviews: Is It Legit?

Customer Experience

Positive experience72.2% of reviews
Neutral4.5% of reviews
Negative experience23.4% of reviews

~ Based on 2,880 written reviews from the US App Store.

What users say about Chick

Is Chick Safe?

Chick-fil-A appears safe based on user ratings. AppsHunter Safety Score for Chick is 98/100.

This assessment is based on 4,254,836 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.7% of ratings point to a safe experience
0.5% of ratings suggest some concerns
0.7% of ratings point to a risky experience

~ Based on 4,254,836 App Store ratings for Chick.

Is Chick Legit?

Chick-fil-A appears to be a legitimate app. AppsHunter Legitimacy Score for Chick is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

I love when this app freezes immediately after placing an order

Sick feature guys ๐Ÿ‘

Great food, great chicken

The taste is really great. Best place to enjoy your chicken

Lovely service

Excellent service and fresh food everytime !!!

Great service

Erick always greets with the biggest smile ๐Ÿ˜

Nice work

All the employees are working hard and they are doing really good job ๐Ÿ‘๐Ÿผ

DOESNT LOAD MOBILE ORDER

Wow, I think youโ€™ve done it. A restaurant app that doesnโ€™t allow you to mobile order. Iโ€™m glad that I actually canโ€™t get any dinner because the mobile order canโ€™t go through. Really, really, awesome. Terrible app, whoever is in charge of your app should be fired. How can you have a restaurant app where you canโ€™t order. Seriously dude.
Show more

Great service

Food is always fresh and fast service

Elmo!

Elmo is literally the best employee! He remembers my name & is just the sweetest! Customer service is 20/10!!!

North Charleston Chick-fil-A is open again!!!!

Love it ! They are awesome as always!!!

3 times now the LAFC reward did not work

It doesn't work for anyone

Dumbest feature ever

Ordered online. I purposely waited to align my arrival with perfect pickup time. Instead, without option, after order, it told me it would use some cool new way to track my proximity to start my order. Didnโ€™t start my order until I was at the restaurant. Canโ€™t wait to delete this app right after this review. I donโ€™t need an app to track me and force me to background app refresh.

They replied telling me they just want to make sure it is fresh? Well yea I understand what theyโ€™re trying to do. But they donโ€™t understand app design and how some people donโ€™t want apps to invade privacy and enforce data usage. Let the user choose. Terrible Ux. Hope this clue is gotten in this updated review.
Show more

Love ๐Ÿ’•

My go to spot love the breakfast

Frustrating Location and Order Start Times

I consistently use this app for pickup near my work and the app is so annoying when it comes to tracking my location properly and actually starting my order. I can literally be inside the Chik-Fil-A and have to close and reopen the app multiple times to get it to even start my order. I want my food to be ready when I get there. I am dissatisfied with this experience.
Show more

LITERALLY THE BEST

Chick fil a has been my go to on busy nights when I have sports and school!! It is literally the best and the food is beyond compare and the workers are always so nice with a my pleasure!! They are so helpful and get my delicious frosted root beer after a long day! The fries are amazing would recommend loll!!
Show more

Love Chick-fil-A but wish they had deals in the app!

My family loves Chick-fil-A but we wish they had deals in the app, love that they have rewards. But deals would be great!

Not Gluten Free Friendly

The app at least. Which is why I donโ€™t get it. The business as a whole and the restaurant seems to get it. But my celiac child has specific allergy needs and there is not a way in app to note or select that. So we canโ€™t really use it when we order food for them.

a-MOO-zing

I love this company and franchise, I applied there and was sad that they never accepted me but maybe if I apply again Iโ€™d get the gig. I love the restaurant it sucks that that they close Sunday but it is alright you gotta be grateful for when it is open.

THEY FINALLY ADDED A ZOOM BUTTON

THEY FINALLY ADDED A ZOOM BUTTON TO THEIR MOBILE DRIVE THRU CAMERA. THANK THE LORDS CHICKEN

Kudos

The food is always great and the service is top-notch. Love the chicken and waffles. Do not take it off the menu.

Take out

Treat