Chick Reviews: Is It Legit?

Customer Experience

Positive experience72.1% of reviews
Neutral4.5% of reviews
Negative experience23.4% of reviews

~ Based on 2,893 written reviews from the US App Store.

What users say about Chick

Is Chick Safe?

Chick-fil-A appears safe based on user ratings. AppsHunter Safety Score for Chick is 98/100.

This assessment is based on 4,254,836 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.7% of ratings point to a safe experience
0.5% of ratings suggest some concerns
0.7% of ratings point to a risky experience

~ Based on 4,254,836 App Store ratings for Chick.

Is Chick Legit?

Chick-fil-A appears to be a legitimate app. AppsHunter Legitimacy Score for Chick is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

App

I enjoy the app and rewards but making substitutions are hard, unavailable at times and you can't add to certain items and/or meals.

The best

Best I ever had hands down

Great food

Great hospitality

Best fast food app, best fast food!

Chik fil a has always been great and the app works amazingly well. I love that I can scan old receipts to get rewards points too. I wish the other fast food apps worked half as well.

Appreciative

Greatest service!!

Taste of the meat so good I love it

I love the chicken nuggets, the sweet and tender when it hits my mouth and my waters

Poor Services

I come here every weekend hoping for better service, but I always leave very frustrated. They don't get the orders right (something is always missing), and they bring the food out first, only serving the drinks after we’ve already finished eating; in fact, most of the time we have to go ask for them with the receipt—even standing right there at the register waiting—all while trying to swallow the food we've already eaten. The food is excellent, but the service is terrible. It’s a real shame.
Show more

Not the app for group orders.

My district tried to buy food for our stores and it was a hassle that took over an hour to process and resulted in a team not receiving food. I was a long time patron but never again.

I love u chick fil a

Yummy yummy in my tummy!!

Hostile app

Why on earth would you force someone to start an order just to look at the menu. That is stupid and customer hostile. It’s a dark pattern some UX person pushed

Report order issues

App doesn’t let me automatically report issues with my order within the allotted time period! I have to call the store and it’s a huge issue!

Aubreibrown was the only player in his first two seasons

The first one was the best one I’ve seen on ty you are a very good man for beautiful person to be art and I hope that your family and your friends will have enjoy the day and be able for you and your children and your children to have a great time together in your new house in your home and. 501 hot wast of a year and you are the a beautiful woman 100 months and a year and a year and I hope that Taylor will is doing better for you and that you have the best time of your whole entire family and you have a wonderful time in the world with you and the kids you will always love and. Aubrei. Brown was the onlookers at a time in his career that saw school shootings of teenagers youths in his hometown in central a province where the president and other senior officers have become increasingly violent with an aggressive andthreatening
Show more

What is the point of mobile ordering?

I don’t see the purpose of having a mobile order option and dedicating half of your drive-thru to mobile orders if they don’t start your order until you actually arrive. Isn’t the entire purpose of ordering ahead so I don’t have to wait for my food once I arrive?

I love when this app freezes immediately after placing an order

Sick feature guys 👍

Great food, great chicken

The taste is really great. Best place to enjoy your chicken

Lovely service

Excellent service and fresh food everytime !!!

Great service

Erick always greets with the biggest smile 😁

Nice work

All the employees are working hard and they are doing really good job 👍🏼

DOESNT LOAD MOBILE ORDER

Wow, I think you’ve done it. A restaurant app that doesn’t allow you to mobile order. I’m glad that I actually can’t get any dinner because the mobile order can’t go through. Really, really, awesome. Terrible app, whoever is in charge of your app should be fired. How can you have a restaurant app where you can’t order. Seriously dude.
Show more

Great service

Food is always fresh and fast service