Love the food. Hate the rules.
If I had $1 for everytime I placed an order drove 15 minutes breaking speed limits etc just to get to chic fil a by 10 I’d have over $30 bucks so far. I mean I get you guys close at 10 but I’ve never met a restaurant where it’s literally entirely shut down and even if you placed the order they cancel it because you’re 5 minutes late. Some of of us enjoy chic fil a but unfortunately don’t get cut from our jobs until 9:30/9:45. Would staying open an extra 5 minutes or even staying open until 11 be such a horrific thing??? Just the other day I placed a mobile order but when I got to the store RIGHT AT 10 the drive thru entrances were all blocked off already. The sad part is I literally witnessed a car that I’m guessing was already in line just pull up to the window at 10:01 and she was ordering almost everything on the menu and as I said she had JUST pulled up to the drive thru window to say what she wanted at 10:01. I know because I got there at 10 and a worker told me sorry we’re closed despite the fact I placed a mobile order 15 minutes prior. Burger King doesn’t do this. Taco Bell, McDonald’s, basically any fast food place. Why is chick fil a this way? Like I said I love the food I hate rules. In the end I had a 30 charge on my card and after wasting the gas to get there especially driving that way I didn’t get a chance to eat until about 14 hours after that experience.
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App
I enjoy the app and rewards but making substitutions are hard, unavailable at times and you can't add to certain items and/or meals.
The best
Best I ever had hands down
Great food
Great hospitality
Best fast food app, best fast food!
Chik fil a has always been great and the app works amazingly well. I love that I can scan old receipts to get rewards points too. I wish the other fast food apps worked half as well.
Appreciative
Greatest service!!
Taste of the meat so good I love it
I love the chicken nuggets, the sweet and tender when it hits my mouth and my waters
Poor Services
I come here every weekend hoping for better service, but I always leave very frustrated. They don't get the orders right (something is always missing), and they bring the food out first, only serving the drinks after we’ve already finished eating; in fact, most of the time we have to go ask for them with the receipt—even standing right there at the register waiting—all while trying to swallow the food we've already eaten. The food is excellent, but the service is terrible. It’s a real shame.
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Not the app for group orders.
My district tried to buy food for our stores and it was a hassle that took over an hour to process and resulted in a team not receiving food. I was a long time patron but never again.
I love u chick fil a
Yummy yummy in my tummy!!
Hostile app
Why on earth would you force someone to start an order just to look at the menu. That is stupid and customer hostile. It’s a dark pattern some UX person pushed
Report order issues
App doesn’t let me automatically report issues with my order within the allotted time period! I have to call the store and it’s a huge issue!
Aubreibrown was the only player in his first two seasons
The first one was the best one I’ve seen on ty you are a very good man for beautiful person to be art and I hope that your family and your friends will have enjoy the day and be able for you and your children and your children to have a great time together in your new house in your home and. 501 hot wast of a year and you are the a beautiful woman 100 months and a year and a year and I hope that Taylor will is doing better for you and that you have the best time of your whole entire family and you have a wonderful time in the world with you and the kids you will always love and. Aubrei. Brown was the onlookers at a time in his career that saw school shootings of teenagers youths in his hometown in central a province where the president and other senior officers have become increasingly violent with an aggressive andthreatening
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What is the point of mobile ordering?
I don’t see the purpose of having a mobile order option and dedicating half of your drive-thru to mobile orders if they don’t start your order until you actually arrive. Isn’t the entire purpose of ordering ahead so I don’t have to wait for my food once I arrive?
I love when this app freezes immediately after placing an order
Sick feature guys 👍
Great food, great chicken
The taste is really great. Best place to enjoy your chicken
Lovely service
Excellent service and fresh food everytime !!!
Great service
Erick always greets with the biggest smile 😁
Nice work
All the employees are working hard and they are doing really good job 👍🏼
DOESNT LOAD MOBILE ORDER
Wow, I think you’ve done it. A restaurant app that doesn’t allow you to mobile order. I’m glad that I actually can’t get any dinner because the mobile order can’t go through. Really, really, awesome. Terrible app, whoever is in charge of your app should be fired. How can you have a restaurant app where you can’t order. Seriously dude.
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