Chick User Reviews

Customer Experience

Positive experience72.4% of reviews
Neutral4.5% of reviews
Negative experience23.2% of reviews

~ Based on 2,644 written reviews from the US App Store.

What users say

Is Chick Safe?

Chick-fil-A appears safe based on user ratings. AppsHunter Safety Score for Chick is 98/100.

This assessment is based on 4,211,222 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.7% of ratings point to a safe experience
0.5% of ratings suggest some concerns
0.7% of ratings point to a risky experience

~ Based on 4,211,222 App Store ratings for Chick.

Is Chick Legit?

Chick-fil-A appears to be a legitimate app. AppsHunter Legitimacy Score for Chick is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

YESSSSIRRRR

I love it I love it

Start my order

Start my order when I place my order. Don’t decide for me when you’ll start it.

Online order

If I order before I arrive. I want my food to be ready when I arrive. What's the point of ordering online if you're not going to start until I arrive. I might as well come in and order. So now I'm waiting when I have things to do and I ordered it ahead of time.

It’s faster to not use the app

They don’t make it until you pull in

Quick service

Dependable quality

Too Expensive

How tf did the waffle sandwich go up almost $3? Will not pay that much.

What a great app

This app is way better than McDonald's no lag

The best

I love the Chick-fil-A app because it’s quick. I’m on my way to work, I put my order in and let them know I’m already there. My food is ready when I pull up.

Great food

Great food and great service. Free food adds up fast!

Food

I loved it!

Pack delivery in one bag and seal well.

Good healthy food. Keep it up don’t change but when it comes to delivery since some areas are far and you might not know the delivery guy, please let the package all be in one bag and sealed well.

Always yummy!

Great food

LOVE LOVE LOVE

The Pineapple DragonFruit Lemonadeeeeee needs to be a permanent menu idea!!!!!!🥰🥰🥰

Happy Customer for Life

Food is always great. The customer service is always outstanding. I love the app and getting rewards. Keep doing what you’re doing and I’ll be a customer for life!

Awesome

They are allways good

Chick Fil A Experience!

Always amazing timing on receiving food, kind employees, and overall.. one of the best fast food experiences out there. I will always choose this as our families number 1.

Shameful

App intentionally stalls when I’m trying to redeem reward

Took away automatic favorites

The old version of the app would automatically track and favorite items that you frequently ordered. That functionality is gone. Now you have to manually tap on the heart to favorite a menu item, name it and then save it. So something that was previously automatic now requires 3 clicks to manually enable. That’s not an improvement to app functionality.
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Good

👍

Room for improvement

Employees consistently forget to add condiments and items such as stir sticks for coffee and straws for drinks to the customers orders. The Hwy 663 location in Midlothian, Tx has much room for improvement.