Shake Shack vs CHOPT
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Shake Shack
Order your favorite burgers, fries, and shakes ahead of time for pickup or delivery. Enjoy exclusive deals, early access to new menu items, and customizable meal options. Skip the line and get your delicious Shack fix with ease.
- Order ahead for pickup or delivery
- Skip the line
- Save favorite orders
- Customize meals and allergy preferences
- Exclusive app-only offers
- Early access to new items and collabs
- Real-time food tracking
Read full descriptionHide full description
The closest you’ll come to downloading a cheeseburger and fries: the Shack App! Whenever you’re craving really, really good ingredients (always), getting your Shake Shack fix is easier than ever on the app—from delivery to pickup. Score your favorite burgers, chicken, hot dogs, shakes, and lemonades all right here on your phone! Plus, enjoy sweet features like early access to new items, exclusive deals, special collabs, and way more. SHAKE SHACK APP FEATURES: SKIP THE LINE o Order ahead from wherever: Order from your favorite burger restaurant right from your house, car, work, wherever! o Choose your pickup time + pickup type: Only have a few minutes to grab lunch? Order your burgers, chicken, hot dogs, fries, and custard ahead and get your Shack fix on your time! o Fast reordering + save your favorites: know exactly what burger you want every time? Save it to your profile for fast reordering! o Customize your meal + allergy preferences: Whether you're gluten free, dairy free, vegetarian or looking to lighten up your meal, the Good Fit menu, has something for everyone! o Apple Pay + more $1.99 DELIVERY o In-app delivery for just $1.99 o Track your food in real time o Customize your drop-off preferences o Order more than $40 and get free delivery! EXCLUSIVE TREATS o App-only offers o Early access to new items + collabs o First to hear about all new items Follow us on Instagram, Twitter, and Facebook for all the latest Shake Shack news: @shakeshack
CHOPT
Easily order healthy, customizable meals ahead of time and earn rewards. Enjoy fresh ingredients and convenient payment options. Discover new menu items or reorder favorites with a user-friendly interface.
- Streamlined digital ordering
- Extensive customization options
- Multiple convenient payment methods
- Guest checkout available
- Loyalty program for rewards
- Explore new menu items
Read full descriptionHide full description
Welcome to the Chopt App. With our user-friendly interface and features, healthy eating has never been more exciting, or convenient. Whether you're customizing your order, reordering your favorites, or exploring new menu options, our app makes it easy to enjoy fresh, flavorful meals that you love. Here are some key features: • Streamlined Ordering: Skip the line by ordering ahead digitally, ensuring your meal is ready when you arrive. • Customization Options: Create your perfect salad or bowl by choosing from a wide array of fresh ingredients and dressings. • Convenient Payment: Pay effortlessly with Apple Pay, Google Pay, or your preferred payment method. • Guest Checkout: Try out the app without creating an account by using Guest Checkout. Join Chopt Rewards and make every bite count. With our loyalty program, you'll earn points with every purchase, bringing you closer to exciting perks and exclusive offers. Follow us on Instagram @choptsalad Like us on Facebook Chopt Salad Follow us on Twitter @chopt For support, email us at support@choptsalad.com
Screenshots
Verdict
The clearest difference is ads: CHOPT at none against Shake Shack's shown. CHOPT also leads on review sentiment (60% vs 41%) and iOS requirement (16.2 vs 18.0). Shake Shack's advantage is ratings volume (611K vs 43K) and chart position (#54 vs unranked). On price, rating, update cadence and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.8 for Shake Shack against 4.9 for CHOPT. That said, the two scores are not equally well evidenced: Shake Shack has 611K ratings behind it against 43K, so its average is the more settled of the two. Written reviews are what separate them: 41% of Shake Shack's written reviews are positive against 60% of CHOPT's.
Shake Shack ships an update weekly, CHOPT every 2 weeks. Both last shipped on October 29, 2026.
| Parameter | Shake Shack | CHOPT |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (611K ratings) | 4.9 (43K ratings) — better |
| Positive reviews | 40.9% of reviews | 59.7% of reviews — better |
| Number of ratings | 611K — better | 43K |
| Update frequency | Weekly — better | Every 2 weeks |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free with in-app purchases |
| Best chart rank | #54 — better | — |
| Devices | iPhone | iPhone |
| Requires iOS | 18.0 | 16.2 — better |
| Further details — not scored | ||
| Size | 136 MB | 155 MB |
| Age rating | 4+ | 12+ |
| Developer | Shake Shack | CHOP’T Creative Salad Company |
Customer experience
Shake Shack
CHOPT
User reviews
Shake Shack
From 611K App Store ratingsWhat we love
- 🚀 Fast and efficient ordering
- 👍 Intuitive and user-friendly interface
- 🤝 Excellent customer service
- 🍔 High-quality food
Room to improve
- 🐛 Unreliable order processing and delivery
- 📍 Incorrect delivery addresses
- 🕰️ Long wait times for order pickup
- 📄 Lack of nutritional information
- 💳 No option to save payment info or use Apple Pay
CHOPT
From 43K App Store ratingsWhat we love
- 💯 Excellent food quality and menu options
- 🏆 Consistently great customer service
- ⚡ Convenient app and curbside pickup
- 🤝 Positive relationships with loyal customers
Room to improve
- 🐛 Buggy app with poor usability
- 🔍 Difficult to navigate and find information
- ⏱️ Inconsistent order fulfillment and tracking
- 💳 Confusing and restrictive payment system
Bugs and requests
Shake Shack
Reported bugs
5 issues- App crashes and freezes
- Order history disappears
- Inability to cancel or modify orders
- Delivery address issues
- Payment processing problems
Requested features
5 requests- Allow customization of menu items
- Add option to choose between pickup and delivery
- Implement real-time order tracking and notifications
- Provide detailed nutritional information for menu items
- Enable saved addresses and payment methods
CHOPT
Reported bugs
4 issues- App crashes and freezes frequently
- Issues with adding/updating payment methods
- Inconsistent behavior when reordering past items
- Location selection and pickup options are unreliable
Requested features
4 requests- Save favorite orders and customizations
- Improve order history and reordering
- Integrate with mobile payment options like Apple Pay
- Provide real-time order tracking and updates
In-app purchases
Shake Shack
No in-app purchases
CHOPT
No in-app purchases
