SeeClickFix vs OAK 311
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SeeClickFix
Report local issues like potholes and other problems by taking a photo and geo-locating them. Submissions are sent directly to local government agencies for resolution, streamlining resident services and improving city efficiency.
- Report local issues
- Geo-locate problems
- Submit photos
- Track issue resolution
- Connect with local government
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SeeClickFix is a powerful mobile platform for collectively improving cities and counties. Take a photo of a pothole or other problem, geo-locate it and hit submit. The request is then sent to local government agencies for resolution. SeeClickFix works with hundreds of local governments to streamline resident service and improve efficiency. SeeClickFix is your portal to your local government.
OAK 311
Easily report non-emergency issues in Oakland, California, with photo attachments and GPS location. Track your reports, engage with community submissions, and stay updated on city news and events.
- Report non-emergency issues
- Attach photos to reports
- Automatic or manual GPS location
- Follow and comment on issues
- Receive action notifications
- Connect to city social media
- View city news and events
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OAK 311 makes connecting with the City of Oakland, California easier than ever. You can quickly report non-emergency issues (such as potholes, graffiti, or damaged sidewalks), and even attach a photo of the issue. You can also comment on and follow issues that have been reported by others in Oakland. The exact location of the issue can either be pulled automatically using GPS or adjusted manually. Once submitted, the report will be directly routed to the appropriate department within the City of Oakland and you will be notified when action is taken. Community members can follow and comment on your submission. In addition, the app can be used to connect to the City of Oakland on social media, find out the latest news, check out upcoming events, and more! OAK 311 makes it easier than ever to reach out to the City!
Screenshots
Verdict
The clearest difference is ratings volume: SeeClickFix at 8.4K against OAK 311's 700. SeeClickFix also leads on review sentiment (43% vs 31%). On price, rating, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
SeeClickFix holds the better App Store score, 4.6 against 4.4. That said, the two scores are not equally well evidenced: SeeClickFix has 8.4K ratings behind it against 700, so its average is the more settled of the two. Written reviews point the same way: 43% of SeeClickFix's written reviews are positive against 31% of OAK 311's.
SeeClickFix ships an update every 2 months, OAK 311 every 3 months. Both last shipped on October 29, 2026.
| Parameter | SeeClickFix | OAK 311 |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (8.4K ratings) — better | 4.4 (700 ratings) |
| Positive reviews | 43.3% of reviews — better | 30.6% of reviews |
| Number of ratings | 8.4K — better | 700 |
| Update frequency | Every 2 months — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone |
| Requires iOS | 18.0 | 18.0 |
| Further details — not scored | ||
| Size | 150 MB | 145 MB |
| Age rating | 12+ | 12+ |
| Developer | SeeClickFix | City of Oakland |
Customer experience
SeeClickFix
OAK 311
User reviews
SeeClickFix
From 8.4K App Store ratingsWhat we love
- 🚀 Efficient reporting
- 👍 Easy to use
- 🚀 Quick response and action
- 🚀 Convenient way to report issues
- 🚀 Immediate notification of location and problems
Room to improve
- 🐛 Buggy app with issues like text scrambling, location inaccuracy, and login problems
- 🔍 Lack of ability to edit or delete submitted reports
- 🔍 Lack of transparency on issue resolution status
- 🔍 Unresponsive city officials who don't address reported issues
- 🔍 App not monitored or maintained properly
OAK 311
From 700 App Store ratingsWhat we love
- ✅ Successful issue resolution for many users
- 🚀 Quick response times on some reports
- 👍 Easy to use interface for most users
- 🔄 Seamless data migration from previous system
- 🙏 Appreciated by community members
Room to improve
- ⏱️ Extremely slow response times from city
- 🐛 Buggy and crash-prone application
- 😤 Reports closed without action taken
- 🗺️ Poor location detection and city boundary issues
- ❌ No accountability for completed work
Bugs and requests
SeeClickFix
Reported bugs
5 issues- Text input issues causing text scrambling
- Inaccurate GPS location tracking
- Login and registration problems
- Inability to upload photos from library
- Crashes and app instability
Requested features
5 requests- Add ability to edit or delete submitted reports
- Improve location accuracy and allow manual location entry
- Provide better filtering and sorting options for reported issues
- Integrate with city systems to improve transparency on issue resolution
- Expand issue categories beyond just potholes and graffiti
OAK 311
Reported bugs
9 issues- Photo selection always uses previous image
- App loses all data when pressing photo button
- Verification code never arrives
- Map feature crashes
- License plate field won't populate
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- App becomes unresponsive during signup
- App freezes when reopening cases with photos
- Network errors preventing report submission
- Incorrect city auto-fill using zip codes
Requested features
7 requests- Tree trimming and low-hanging branch reporting
- Better step-by-step instructions
- Touch ID sign-in capability
- Photo verification by city workers before case closure
- Ability to report duplicate issues in same location
Show 2 moreShow fewer
- Improved error messaging on submission failures
- Case closure functionality by users
In-app purchases
SeeClickFix
No in-app purchases
OAK 311
No in-app purchases
