SeeClickFix vs Memphis 311
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SeeClickFix
Report local issues like potholes and other problems by taking a photo and geo-locating them. Submissions are sent directly to local government agencies for resolution, streamlining resident services and improving city efficiency.
- Report local issues
- Geo-locate problems
- Submit photos
- Track issue resolution
- Connect with local government
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SeeClickFix is a powerful mobile platform for collectively improving cities and counties. Take a photo of a pothole or other problem, geo-locate it and hit submit. The request is then sent to local government agencies for resolution. SeeClickFix works with hundreds of local governments to streamline resident service and improve efficiency. SeeClickFix is your portal to your local government.
Memphis 311
Easily report local issues like potholes and damaged signs. Uses GPS to pinpoint your location and allows photo/video uploads to accompany requests. Track the status of your reports and community submissions.
- Report local issues
- GPS location detection
- Photo/video uploads
- Track report status
- Variety of issue categories
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For those potholes, damaged street signs, and other local problems that need attention, the Memphis Click 'n Fix mobile app makes reporting a problem easier than ever. This app uses GPS to recognize your location and gives you a menu of common quality-of-life conditions to select from. The app allows you to upload pictures or videos to accompany your request. Report all variety of issues such as street maintenance, street light issues, damaged trees, parking meters, and others. Residents can track the status of reports they or other members of the community have submitted.
Screenshots
Verdict
The clearest difference is review sentiment: SeeClickFix at 48% against Memphis 311's 26%. SeeClickFix also leads on rating (4.6 vs 4.3) and update cadence (every 2 months vs every 6 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
SeeClickFix holds the better App Store score, 4.6 against 4.3. That said, the two scores are not equally well evidenced: SeeClickFix has 8.3K ratings behind it against 902, so its average is the more settled of the two. Written reviews point the same way: 48% of SeeClickFix's written reviews are positive against 26% of Memphis 311's.
SeeClickFix ships an update every 2 months, Memphis 311 every 6 months. The most recent releases landed on September 25, 2026 and September 19, 2026 respectively.
| Parameter | SeeClickFix | Memphis 311 |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (8.3K ratings) — better | 4.3 (902 ratings) |
| Positive reviews | 48.3% of reviews — better | 26.5% of reviews |
| Number of ratings | 8.3K — better | 902 |
| Update frequency | Every 2 months — better | Every 6 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone |
| Requires iOS | 18.0 | 18.0 |
| Further details — not scored | ||
| Size | 150 MB | 146 MB |
| Age rating | 12+ | 12+ |
| Developer | SeeClickFix | City of Memphis |
Customer experience
SeeClickFix
Memphis 311
User reviews
SeeClickFix
From 8.3K App Store ratingsWhat we love
- 🚀 Efficient reporting
- 👍 Easy to use
- 🚀 Quick response and action
- 🚀 Convenient way to report issues
- 🚀 Immediate notification of location and problems
Room to improve
- 🐛 Buggy app with issues like text scrambling, location inaccuracy, and login problems
- 🔍 Lack of ability to edit or delete submitted reports
- 🔍 Lack of transparency on issue resolution status
- 🔍 Unresponsive city officials who don't address reported issues
- 🔍 App not monitored or maintained properly
Memphis 311
From 902 App Store ratingsWhat we love
- 👍 Good service
- 🚀 Quick response time
- 🙌 Helpful for reporting issues
Room to improve
- 🤔 Lack of follow-up or explanation on closed cases
- 😕 Unresolved issues despite reporting
- 🤷♀️ Inconsistent or unreliable service
- 😠 Frustrating experience for users
Bugs and requests
SeeClickFix
Reported bugs
5 issues- Text input issues causing text scrambling
- Inaccurate GPS location tracking
- Login and registration problems
- Inability to upload photos from library
- Crashes and app instability
Requested features
5 requests- Add ability to edit or delete submitted reports
- Improve location accuracy and allow manual location entry
- Provide better filtering and sorting options for reported issues
- Integrate with city systems to improve transparency on issue resolution
- Expand issue categories beyond just potholes and graffiti
Memphis 311
Reported bugs
2 issues- App crashes or network errors when submitting requests
- Issues with the user interface, such as buttons not working properly
Requested features
3 requests- Clearer communication on request status and resolution
- Improved tracking and transparency of reported issues
- Better responsiveness from the city to address user concerns
In-app purchases
SeeClickFix
No in-app purchases
Memphis 311
No in-app purchases
Questions
Is SeeClickFix free?
Is Memphis 311 free?
Which has better reviews, SeeClickFix or Memphis 311?
Do SeeClickFix or Memphis 311 have ads?
Which is updated more often, SeeClickFix or Memphis 311?
Other comparisons
