NYC 311 vs Anchor Operating System
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
NYC 311
Access New York City government services and information on the go. Report neighborhood issues, track service requests, and stay updated on city services like parking and trash collection.
- Access city government services
- Report neighborhood issues
- Track service requests
- Get updates on parking and trash
- Receive schedule change notifications
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The NYC311 App is your on-the-go, one-stop shop for New York City government services. Download the app to: - Stay in the know. Daily status of Alternate Side Parking, trash collection, and schools is always just one tap away. You can also get notifications of any updates to the normal schedule. - Report problems. See an issue in your neighborhood? You can easily file Service Requests for noise, illegal parking, dirty sidewalks, and much more. - Track Service Requests. See the latest status of your requests all in one place. - Connect with us. Get quick, easy access to services on our other channels, including NYC311 Online and Text.
Anchor Operating System
This utility app enables staff to scan guest tickets using their device's camera. It quickly verifies if a ticket is valid or invalid for entry. Designed for efficient event and cruise management.
- Ticket scanning via camera
- Valid/invalid ticket verification
- Event and cruise staff tool
- Real-time scanning
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At Hornblower Cruises & Events, our promise to you is memories that last a lifetime and feelings that bring a smile to your face for years to come. We cherish every new person who joins us on one of our yachts, and are thrilled to welcome back customers who return year after year. Come onboard with us and enjoy the wind in your hair, the salty, fresh smell of the ocean all around you, and stunning coastal views. Our mobile application allows our staff at the Dock to be able to scan tickets for our guests. This app uses the camera to quickly decipher if one of our wonderful guests has a valid or invalid ticket.
Screenshots
Verdict
The clearest difference is rating: Anchor Operating System at 3.7 against NYC 311's 3.1. Anchor Operating System also leads on update cadence (every 8 days vs monthly) and device support (3 vs 1). NYC 311's advantage is review sentiment (19% vs 0%) and ratings volume (425 vs 21). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Anchor Operating System holds the better App Store score, 3.7 against 3.1. That said, the two scores are not equally well evidenced: NYC 311 has 425 ratings behind it against 21, so its average is the more settled of the two. Written reviews complicate that: 19% of NYC 311's written reviews are positive against 0% of Anchor Operating System's, so the app with the better star average is not the one people write more warmly about.
NYC 311 ships an update monthly, Anchor Operating System every 8 days. Both last shipped on September 21, 2026.
| Parameter | NYC 311 | Anchor Operating System |
|---|---|---|
| Price | Free | Free |
| Rating | 3.1 (425 ratings) | 3.7 (21 ratings) — better |
| Positive reviews | 19.4% of reviews — better | 0.0% of reviews |
| Number of ratings | 425 — better | 21 |
| Update frequency | Monthly | Every 8 days — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 15.6 — better |
| Further details — not scored | ||
| Size | 102 MB | 375 MB |
| Age rating | 4+ | 4+ |
| Developer | Department of Information Technology And Telecomm | Hornblower Cruises & Events |
Customer experience
NYC 311
Anchor Operating System
Bugs and requests
NYC 311
Reported bugs
5 issues- Address entry doesn't work
- App crashes or freezes
- App doesn't open after update
- Geolocation not working
- Unexpected errors
Requested features
9 requests- Add ability to report issues without address
- Add bulk export function for tickets filed
- Add option to attach photos/videos to complaints
- Add support for third-party keyboards
- Improve location identification and mapping
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- Integrate spell check
- Provide more detailed responses on closed requests
- Retain access to photos submitted with tickets
- Support video uploads for noise complaints
Anchor Operating System
Not enough reviews yet to summarise bugs or requests.
In-app purchases
NYC 311
No in-app purchases
Anchor Operating System
No in-app purchases
