NYC 311 vs FriedrichGo
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
NYC 311
Access New York City government services and information on the go. Report neighborhood issues, track service requests, and stay updated on city services like parking and trash collection.
- Access city government services
- Report neighborhood issues
- Track service requests
- Get updates on parking and trash
- Receive schedule change notifications
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The NYC311 App is your on-the-go, one-stop shop for New York City government services. Download the app to: - Stay in the know. Daily status of Alternate Side Parking, trash collection, and schools is always just one tap away. You can also get notifications of any updates to the normal schedule. - Report problems. See an issue in your neighborhood? You can easily file Service Requests for noise, illegal parking, dirty sidewalks, and much more. - Track Service Requests. See the latest status of your requests all in one place. - Connect with us. Get quick, easy access to services on our other channels, including NYC311 Online and Text.
FriedrichGo
Effortlessly manage your Friedrich Chill or Uni-Fit room air conditioners remotely. Adjust settings and control your comfort from anywhere using this intuitive mobile application.
- Remote AC control
- Manage Friedrich Chill units
- Manage Uni-Fit units
- Control from anywhere
- Time-based control
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Control your Friedrich Chill or Uni-Fit room air conditioners at any time with the FriedrichGo mobile app.
Screenshots
Verdict
The clearest difference is rating: FriedrichGo at 4.7 against NYC 311's 3.1. FriedrichGo also leads on review sentiment (38% vs 19%) and ratings volume (3.2K vs 425). NYC 311's advantage is update cadence (monthly vs every 13 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
FriedrichGo holds the better App Store score, 4.7 against 3.1. That said, the two scores are not equally well evidenced: FriedrichGo has 3.2K ratings behind it against 425, so its average is the more settled of the two. Written reviews point the same way: 19% of NYC 311's written reviews are positive against 38% of FriedrichGo's.
NYC 311 ships an update monthly, FriedrichGo every 13 months. The most recent releases landed on September 21, 2026 and September 14, 2026 respectively.
| Parameter | NYC 311 | FriedrichGo |
|---|---|---|
| Price | Free | Free |
| Rating | 3.1 (425 ratings) | 4.7 (3.2K ratings) — better |
| Positive reviews | 19.4% of reviews | 38.1% of reviews — better |
| Number of ratings | 425 | 3.2K — better |
| Update frequency | Monthly — better | Every 13 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPod — better |
| Requires iOS | 16.0 | 11.0 — better |
| Further details — not scored | ||
| Size | 102 MB | 187 MB |
| Age rating | 4+ | 4+ |
| Developer | Department of Information Technology And Telecomm | Friedrich Air Conditioning |
Customer experience
NYC 311
FriedrichGo
User reviews
NYC 311
From 425 App Store ratingsWhat we love
- 🙏🏾 Good App
- 👍 Alternate side parking alerts
- 👍 App is cool
- 👍 Categories are well thought out
- 👍 Convenient to use
Room to improve
- 😞 Complaints get closed with no action
- 😞 Complaints not addressed properly
- 😞 Difficult to submit complaints
- 😞 Doesn't allow reporting of all issues
- 😞 Ineffective in getting issues resolved
FriedrichGo
From 3.2K App Store ratingsWhat we love
- 🚀 Remote control
- 🚀 Convenient app control
- 👍 Easy to use
- 👍 Powerful AC unit
Room to improve
- 🐛 Connectivity issues
- 🐛 Unreliable app performance
- 🐛 Difficult setup
- 🔋 Bright display cannot be turned off
- 🔒 Privacy concerns with data sharing
Bugs and requests
NYC 311
Reported bugs
5 issues- Address entry doesn't work
- App crashes or freezes
- App doesn't open after update
- Geolocation not working
- Unexpected errors
Requested features
9 requests- Add ability to report issues without address
- Add bulk export function for tickets filed
- Add option to attach photos/videos to complaints
- Add support for third-party keyboards
- Improve location identification and mapping
Show 4 moreShow fewer
- Integrate spell check
- Provide more detailed responses on closed requests
- Retain access to photos submitted with tickets
- Support video uploads for noise complaints
FriedrichGo
Reported bugs
4 issues- App no longer works after recent update
- Automations and schedules not functioning properly
- Frequent app crashes and freezes
- Inability to change temperature below 80 degrees in Money Saver mode
Requested features
5 requests- Add support for HomeKit and Alexa
- Improve app UI and UX
- Add ability to edit and delete timers
- Add option to display temperature in Fahrenheit
- Improve remote access and offline functionality
In-app purchases
NYC 311
No in-app purchases
FriedrichGo
No in-app purchases
