FriedrichGo User Reviews

FriedrichGo
FriedrichGo
Rheem Manufacturing Company

Customer Experience

Positive experience38.0% of reviews
Neutral12.0% of reviews
Negative experience50.0% of reviews

~ Based on 100 written reviews from the US App Store.

What users say about FriedrichGo

Is FriedrichGo Safe?

FriedrichGo appears safe based on user ratings. AppsHunter Safety Score for FriedrichGo is 94/100.

This assessment is based on 3,240 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.9% of ratings point to a safe experience
2.3% of ratings suggest some concerns
3.9% of ratings point to a risky experience

~ Based on 3,240 App Store ratings for FriedrichGo.

Is FriedrichGo Legit?

FriedrichGo appears to be a legitimate app. AppsHunter Legitimacy Score for FriedrichGo is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

No se vincula con la aplicacion con alexa

Bueno es super dificil de vincularlo a la aplicacion una mision casi imposible pirque cuendo pueden hacerlo tan sencillo ya despues de vincularlo es facil y comodo el funcionamiento

Timer is Extra Bonus

I like being able to set a timer for it to come on at certain times and you can set as many as you want. Sometimes, between seasons, I like to take some moisture out of the air while sleeping. I’ll set a few timers to turn on “Dry” and another to turn off after about 10 minutes.

Minor flaw: (Very minor) App says “Sunny” even at midnight rather than “Clear” but that’s no biggie. Also, if you unplug and remove your ac unit in winter, make sure you turn off the timers or you will get error messages all winter and the way to turn the timers off is when the unit is plugged in and connected to WiFi. Although there may be a way to turn off timers that I’m not aware of.
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App No Longer Works

App no longer communicates with my air conditioner. I was able to change settings through the app for a few years, but now it doesn’t respond at all.

Will Not Connect to Alexa

I have tried contacting the company a couple of times but with no help. I was able to connect to Alexa the first summer in my apartment (their AC, not mine) but now it will not connect and I have been trying for months.

Used to be good

I used to adjust my air conditioner on this app no problem now the app doesn’t respond to my touches or changing the temperature.

Alexa won’t work

It’s so simple. You just open the app, connect to Alexa and bam. Right? However, this is the only device that simply refuses to connect with Alexa in my house. Update your app for the love of god

Timer not working

HIT OR MISS! Sometimes the timer works great other times it just ignores the timer which is unpredictable and frustrating

Works but has flaws

Was able to connect to my two air conditioners with no issues and thankfully turns them on fine. But changing temperatures can be clunky. Worst part is for some weird reason, turning on ECO mode raises the temperature to 79 degrees and refuses to allow me to lower it. I have to manually go to the air conditioner and lower the temperature to where I want it when using ECO. Doesn’t make any sense why this happens.
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Worthless app

This app doesn’t work, not even with the internet hack suggestions in the comments.

Can’t use with Alexa

I can’t link the app to Alexa link the instructions say to do. Preventing voice commands. Very disappointing

Read the PRIVACY POLICY!

There is no opt-out. Why would I allow them to share my Body Fat information, for example, just so I can control my air conditioner from my phone?

Doesn’t work

Ac won’t connect to the network. Piece of junk only does 2.4ghz. Even with that enabled the device won’t connect. Why bother with smarthome nonsense if you aren’t going to properly support it.

Keeps logging me out if you have multiple devices.

I can't use the same email with all my devices without it deciding to log me out every time.

Timers/scheduling no longer works.

Please fix the shortcuts

I used to be able to tap a button on my phone Home Screen to toggle the ac. I can’t make that shortcut anymore, my ac doesn’t show up when I want to create a scene using tap to run. I like that the app lets me control the ac, but I’d like to not have to open it every time just to turn it on/off. Maybe a widget would be good too, in addition or as an alternative.
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App needs to be updated ASAP

This app needs to be updated- It no longer works. I cannot turn off my AC unit nor turn it on from the app. Which makes the app useless.
When my AC is on, the app reflects that it is off.

It’s OK, but..

It’s working surprisingly well. But why can’t they do AM/PM vs 24h only in the Timer feature!? Other minor issues I won’t bother for now.

Hard to set up

I had to set this up twice and both times it took numerous tries. Even the company who installed the AC said to expect to take multiple tries and it did. The second time I had to set it up (because my whole WiFi setup was changed) it took me several days before it finally connected. An example of the weirdness was there is a point where on the phone it says to tap a circle when you see the two letters appear on the AC screen (CF or something like that). The craziness is that you can’t see the circle on the phone to tap it unless the lighting is just right and even then it’s barely seeable!
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Horrible experience

Our unit was installed today, and despite my IT background, I have spent three hours attempting to connect it to Wi-Fi without success. This feature was a key factor in my decision to purchase this device, and I am extremely aggravated by the ongoing issues.

Great app. -sort of-

Love the app, it makes lazy days in bed perfect! When it works properly. I have to repeatedly tap every function to get it to work—Even standing next to it.

Dissapointed

The App will not allow s user to reduce the temperature on the window unit below 80 degrees while in Money Saver mode. The Friedrich tech team is aware of the issue, but it is taking them a very long time to rectify it. Still no fix after several months and three phone calls.