CPI Security inTouch vs Aladdin Connect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
CPI Security inTouch
Monitor and control your home or business security system remotely. Receive real-time notifications for events like alarms, door/window status, and system arming/disarming. Access event history and manage enabled devices for enhanced peace of mind.
- Arm and disarm security system
- Real-time door and window status
- System arm/disarm notifications
- 30-day event history access
- Email and text notifications for events
- Control CPI Night Guard devices
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Now CPI makes it just as easy for you to stay connected to what really matters most: your home and family. With the NEW inTouch App from CPI Security, CPI customers can monitor and control their home or business security system through iPhone and iPod touch! With the inTouch App you can - * Arm and disarm your CPI Security System. * See what doors and windows are open in real time. * Be notified when the system is armed or disarmed. Great for school-age children! * Access a 30 day event history. * Access CPI Night Guard enabled devices. Email and Text notifications – With the inTouch service you can set up email and text notifications to come to your iPhone or iPod touch in real time – - when an alarm event occurs - fire, water leak, intrusion, or medical panic - when a specific user arms or disarms the system - when someone opens a door or window - if you left a door or window open - if you forgot to arm the system - if your safe, gun or liquor cabinet is opened - if someone attempts to login to your inTouch account and more! *Functionality depends on the level of inTouch service you have subscribed to. A CPI inTouch user login and password are required to log into this app. Visit www.cpisecurity.com/intouch to learn more or to sign up for service.
Aladdin Connect
Monitor and control your garage door remotely from your smartphone. Receive custom notifications, grant access to family and guests, and set up automated rules for enhanced security and convenience.
- Remote door open/close
- Real-time status check
- Customizable notifications
- Manage up to 20 users
- Automated rule setting
- Smart home integration
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Aladdin Connect® allows you to monitor and control your garage door from anywhere. The Aladdin Connect® app works with any Genie Wi-Fi-enabled garage door opener or retrofit kit and can be set up in minutes. The app controls up to 20 garage door openers or retrofit kits and allows you to do the following: • Open or close the door from your smartphone • Check whether the door is open or closed from anywhere, using your smartphone • Get notified if your door is opened or closed and customize notifications • Add up to 20 family or guest users and get notified when they operate the door • Set up rules to automatically notify you or close the garage if the garage door is open at night or open for a long time. • Connect to leading smart home and voice platforms For more information, visit http://www.geniecompany.com/aladdinconnect
Screenshots
Verdict
The clearest difference is review sentiment: Aladdin Connect at 65% against CPI Security inTouch's 21%. Aladdin Connect also leads on rating (4.8 vs 3.7) and ratings volume (114K vs 1.6K). CPI Security inTouch's advantage is device support (4 vs 2). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Aladdin Connect holds the better App Store score, 4.8 against 3.7. That said, the two scores are not equally well evidenced: Aladdin Connect has 114K ratings behind it against 1.6K, so its average is the more settled of the two. Written reviews point the same way: 21% of CPI Security inTouch's written reviews are positive against 65% of Aladdin Connect's.
CPI Security inTouch ships an update every 2 months, Aladdin Connect every 3 months. The most recent releases landed on November 6, 2026 and November 9, 2026 respectively.
| Parameter | CPI Security inTouch | Aladdin Connect |
|---|---|---|
| Price | Free | Free |
| Rating | 3.7 (1.6K ratings) | 4.8 (114K ratings) — better |
| Positive reviews | 21.0% of reviews | 65.2% of reviews — better |
| Number of ratings | 1.6K | 114K — better |
| Update frequency | Every 2 months — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, Apple TV, Apple Watch — better | iPhone, iPad |
| Requires iOS | 17.0 | 16.0 — better |
| Further details — not scored | ||
| Size | 375 MB | 180 MB |
| Age rating | 4+ | 4+ |
| Developer | CPI Security | Overhead Door Corporation |
Customer experience
CPI Security inTouch
Aladdin Connect
User reviews
CPI Security inTouch
From 1.6K App Store ratingsWhat we love
- 🚀 Easy to use
- 🔒 Reliable security system
- 👍 Convenient app features
- 🚀 Good video quality
- 👍 Helpful customer service
Room to improve
- 🐛 App crashes and freezes
- 🐛 Unreliable camera/video functionality
- 🐛 Slow app performance
- 🐛 Difficult to navigate app
- 🐛 Inconsistent notifications
Aladdin Connect
From 114K App Store ratingsWhat we love
- 🚀 Works great
- 👍 Easy to use
- 🔒 Provides security
- 🔒 Allows remote access
- 👍 Convenient features
Room to improve
- 🐛 Randomly goes offline
- 🐛 Unreliable connection
- 🐛 Glitches after updates
- 🐛 Compatibility issues
- 🐛 Buggy notifications
Bugs and requests
CPI Security inTouch
Reported bugs
5 issues- Cameras going offline frequently
- Inability to access recorded videos
- Thermostat controls not working properly
- Inconsistent arming/disarming of system
- Doorbell camera not capturing footage
Requested features
5 requests- Add ability to delete/manage recorded videos
- Improve app responsiveness and stability
- Provide more customization options
- Integrate with smart home platforms
- Enhance notification system
Aladdin Connect
Reported bugs
5 issues- App not connecting to WiFi
- Doors not responding to commands
- Status not updating correctly
- Sudden loss of remote access
- Inability to delete/revoke access
Requested features
6 requests- Add support for Apple CarPlay
- Integrate with Apple HomeKit
- Improve Alexa/Siri integration
- Add more automation options
- Provide detailed usage history
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- Allow separate access for multiple locations
In-app purchases
CPI Security inTouch
No in-app purchases
Aladdin Connect
No in-app purchases
Questions
Is CPI Security inTouch free?
Is Aladdin Connect free?
Which has better reviews, CPI Security inTouch or Aladdin Connect?
Do CPI Security inTouch or Aladdin Connect have ads?
Which is updated more often, CPI Security inTouch or Aladdin Connect?
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