Comparison

Contacts Journal CRM vs Microsoft Dynamics 365

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Contacts Journal CRM

This app helps you manage customer relationships by tracking conversations, organizing contacts, and scheduling follow-ups. It allows you to store notes, files, and documents, and offers features like contact mapping and email templates to build stronger connections and never miss opportunities.

Highlights
  • Track last interaction with contacts
  • Manage follow-ups and reminders
  • Organize contacts with tags and filters
  • Store notes, files, and documents
  • Map contacts and plan meetings
  • Create personalized email templates
  • Link contacts to company accounts
Features
Read full description

Stay on top of your relationships with a powerful, easy-to-use CRM. Contacts Journal gives you the tools to track conversations, manage follow-ups, and organize your contacts—so you can build stronger relationships and never miss an opportunity. With Contacts Journal, you can: • Always know your last interaction with each contact, so you’re prepared for any conversation • Stay consistent with timely follow-ups, reminders, and tasks • Organize contacts using tags, groups, and filters • Keep all relevant notes, files, and documents in one place • Plan smarter meetings by seeing who’s nearby and where opportunities are • Maintain a private, secure address book fully under your control • Reach out faster with personalized emails using templates or AI TRUSTED BY PROFESSIONALS WHO MANAGE RELATIONSHIPS: • sales professionals and account managers • small business owners • freelancers, consultants, and independent operators • real estate agents, lawyers, and other client-facing roles • individuals who want to stay intentional about their personal network KEY FEATURES: LOGS, TODOS AND FILES Keep notes for each meeting with Logs; create follow-ups and reminders with ToDos; attach images and documents with Files IMPORT CONTACTS You can easily import your contacts from the Contacts app, or from a CSV file ORGANIZE CONTACTS Categorize and visualize your contacts list with Contact Tags, Favorite Contacts, Groups and Filters COMPANY ACCOUNTS Link multiple contacts to a Company Account, to track interactions at the organization level DUPLICATE DETECTION AND MERGE Detect and merge duplicate contacts CUSTOM FIELDS Extend the app by defining and creating your own custom fields MAP YOUR CONTACTS Turn your contacts into a map of opportunities. See who’s nearby, plan smarter meetings, and spot patterns with color-coded locations BUSINESS CARD SCANNER [requires a Teams plan] Quickly convert business cards into contacts EMAIL TEMPLATES Create email templates with personalization tags, to send prepared emails quickly with a personal touch AVAILABLE ON iOS AND MAC Contacts Journal is available on iOS and Mac App Store, with seamless syncing via iCloud so your data is always up to date across devices. POWERFUL FEATURES • Share Extension to save notes, links, and images from other apps • Siri Shortcuts for faster workflows and automation • Home and Lock Screen widgets for quick access • Group Emails to reach multiple contacts at once • Visual charts to track your relationship activity GREAT FOR PRIVACY No account signup needed. Your data stays fully under your control, and we never have access to it UNLIMITED PERSONAL PLAN: • The app is initially limited to 20 Logs, ToDos, Files, Custom Fields, etc. To add unlimited entries, please purchase the “Unlimited Personal Plan” • The Unlimited Personal Plan is a one-time purchase • You can purchase the "Unlimited Combined Plan" to unlock both iOS and Mac apps together CONTACTS JOURNAL FOR TEAMS: • Share your Contacts Journal data with others using iCloud accounts • Real-time, automatic syncing between multiple users • Create multiple teams to share different information with different users • Includes a Business Card Scanner Contacts Journal For Teams requires a monthly or annual subscription that is purchased through the app. The subscription will automatically renew unless canceled within 24 hours before the end of the current period. Payment will be charged to iTunes Account at confirmation of purchase. Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user’s iTunes Account Settings after purchase. Any unused portion of a free trial will be forfeited if you purchase a subscription. Terms of Service: https://contactsjournal.zendesk.com/hc/en-us/articles/360015780571 Privacy Policy: https://contactsjournal.zendesk.com/hc/en-us/articles/360015414291 Please send us your suggestions and feedback at support@zaal-llc.com

About

Microsoft Dynamics 365

This business solution helps professionals engage with customers and stay productive on the go. Update notes, tasks, and records offline or online, and access key sales and service information. It offers a personalized action hub and guided business processes for efficient data management.

Highlights
  • Offline access with synchronization
  • Personalized action hub (Workspace)
  • Enhanced note-taking with device access
  • Access activities, accounts, contacts, leads
  • Guided contextual business processes
  • Visual KPI tracking with charts
  • Customizable list and grid views
Read full description

Microsoft Dynamics 365 is the essential business solution for busy professionals who need to engage with customers while staying productive at work and on the go. Arrive prepared for every appointment and update notes, tasks, and attachments – along with relevant service and sales records – while the details are still fresh. Dynamics 365 provides salespeople, agents, and supervisors with the best tools for managing their data, and updating records and status both online and offline. A seamless set up experience enables you to configure the app once and deploy it everywhere – on mobile, desktop, or tablet. Features · New look and feel with compact layouts and stacked elements, optimized to give essential info at a glance · All-new Workspace, a personalized action hub to help you get to common tasks, suggestions and records quickly · Enhanced note taking experience with seamless access to camera and other device capabilities · Offline access with synchronization, so you can be productive on the go · Access your activities, accounts, contacts, and leads from an easy-to-use home page · Guided contextual business process · Track progress for key performance indicators visually with charts · Access your personalized views of lists and grids so that you see the data most important to you

Screenshots

Contacts Journal CRM4 screens

Verdict

The call

The clearest difference is review sentiment: Contacts Journal CRM at 91% against Microsoft Dynamics 365's 23%. Contacts Journal CRM also leads on rating (4.7 vs 4.3) and update cadence (weekly vs every 3 weeks). Microsoft Dynamics 365's advantage is in-app purchases (none vs 10) and iOS requirement (14.0 vs 17.0). On price, ratings volume and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Contacts Journal CRM sells 10 in-app purchases, starting at $9.99 per month. Microsoft Dynamics 365 asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

Contacts Journal CRM holds the better App Store score, 4.7 against 4.3. Both are backed by a comparable volume of ratings — 2.5K and 906 respectively. Written reviews point the same way: 91% of Contacts Journal CRM's written reviews are positive against 23% of Microsoft Dynamics 365's.

UpkeepUpdate frequency

Contacts Journal CRM ships an update weekly, Microsoft Dynamics 365 every 3 weeks. The most recent releases landed on October 29, 2026 and October 23, 2026 respectively.

Scorecard7 real differences · 3 level
Contacts Journal CRM versus Microsoft Dynamics 365: the parameters behind the verdict, then further details
ParameterContacts Journal CRMMicrosoft Dynamics 365
PriceFreeFree
Rating4.7 (2.5K ratings) — better4.3 (906 ratings)
Positive reviews90.7% of reviews — better23.2% of reviews
Number of ratings2.5K — better906
Update frequencyWeekly — betterEvery 3 weeks
AdsNoNo
In-app purchasesYesNo — better
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPad, Apple Watch — betteriPad
Requires iOS17.014.0 — better
Further details — not scored
Size78 MB112 MB
Age rating4+4+
Developerzaal LLCMicrosoft Corporation

Customer experience

Contacts Journal CRM

All ratings2,460 ratings
Positive94.6%
Neutral2.1%
Negative3.3%
Written reviews637 reviews
Positive90.7%
Neutral3.3%
Negative6.0%

Microsoft Dynamics 365

All ratings904 ratings
Positive82.0%
Neutral4.2%
Negative13.8%
Written reviews112 reviews
Positive23.2%
Neutral5.4%
Negative71.4%

User reviews

Contacts Journal CRM

From 2.5K App Store ratings

What we love

  • 🚀 Efficient contact management
  • 👍 User-friendly interface
  • 💡 Customizable fields and tags
  • 🗓️ Seamless calendar integration
  • 📸 Ability to attach files and photos

Room to improve

  • 🐛 Syncing issues with iCloud
  • 🔍 Limited search functionality
  • 🗓️ Inflexible scheduling and repeat options
  • 🎨 Outdated visual design
  • 🔀 Difficulty managing duplicate contacts

Microsoft Dynamics 365

From 906 App Store ratings

What we love

  • 👍 Easy to use
  • 🚀 Great mobile experience
  • 💡 Useful for accessing CRM data on the go

Room to improve

  • 🐛 Frequent crashes and bugs
  • ⚠️ Slow and unresponsive performance
  • 🔍 Lacking key features compared to desktop version
  • 📱 Poor optimization for iPad and newer devices

Bugs and requests

Contacts Journal CRM

Reported bugs

3 issues
  • App crashes after recent updates
  • Issues with deleting or restoring contacts
  • Inconsistent behavior across devices

Requested features

5 requests
  • Group messaging and email capabilities
  • Advanced reporting and analytics
  • Deeper integration with other productivity apps
  • More flexible scheduling and repeat options
  • Ability to customize the visual appearance

Microsoft Dynamics 365

Reported bugs

3 issues
  • Login issues and inability to get past login page
  • Compatibility problems with newer iOS versions
  • Syncing and data loss problems after updates

Requested features

3 requests
  • Dark mode option
  • Improved integration with Outlook
  • Support for custom objects and advanced reporting

In-app purchases

10 purchases

Contacts Journal CRM

Subscriptions6
  • 1 User14 Days trial$9.991 Month
  • 5 Users14 Days trial$24.991 Month
  • 20 Users14 Days trial$49.991 Month
Show 3 more
  • 1 User14 Days trial$99.991 Year
  • 5 Users14 Days trial$249.991 Year
  • 20 Users14 Days trial$399.991 Year
One-time4
  • Unlimited Plan - Legacy UserFree
  • Unlimited Plan - iOS Add-On$19.99
  • Unlimited Personal Plan$24.99
Show 1 more
  • Unlimited Plan - iOS + Mac$69.99
None

Microsoft Dynamics 365

No in-app purchases

Questions

Is Contacts Journal CRM free?
Contacts Journal CRM is free to download, with in-app purchases available.
Is Microsoft Dynamics 365 free?
Microsoft Dynamics 365 is free to download, with no in-app purchases.
Which has better reviews, Contacts Journal CRM or Microsoft Dynamics 365?
Contacts Journal CRM is rated higher. Contacts Journal CRM averages 4.7 out of 5 from 2.5K ratings, while Microsoft Dynamics 365 averages 4.3 from 906 ratings.
Do Contacts Journal CRM or Microsoft Dynamics 365 have ads?
Neither Contacts Journal CRM nor Microsoft Dynamics 365 shows ads.
Which is updated more often, Contacts Journal CRM or Microsoft Dynamics 365?
Contacts Journal CRM ships an update weekly, and Microsoft Dynamics 365 every 3 weeks. Most recently, Contacts Journal CRM was updated on October 29, 2026 and Microsoft Dynamics 365 on October 23, 2026.

Other comparisons