SAP Concur vs Joule Work
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SAP Concur
Manage your work travel and expenses on the go. Submit receipts, book trips, and approve reports directly from your mobile device. Stay organized with real-time alerts and personalized suggestions.
- Approve expense reports and invoices
- Capture receipts with photos
- Book flights, hotels, and car rentals
- Track mileage automatically
- Integrate with TripIt for alerts
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If you use Concur® Travel, Concur® Expense, or Concur® Invoice at work, then download this companion app to your iPhone or iPad to manage your travel and expenses when you’re on the go! With the SAP® Concur® mobile app, you can: • Review and approve expense reports, invoices, and travel requests • Snap a photo of your receipt and instantly add it to your expense report • Book a flight or rail ticket, reserve hotel rooms, or rent a car • Update or add new attendees to meeting invites • Get hotel suggestions based on your preferences • Capture and track mileage automatically • Integrate your itinerary with TripIt to get real-time travel alerts and updates *This is a companion mobile app for existing users of SAP Concur solutions.*
Joule Work
Access critical business information, apps, and processes through a unified interface. Stay updated with notifications, manage tasks efficiently, and monitor key metrics on your Apple Watch. This app enhances productivity by providing timely access to business data and suggestions.
- Access important business apps
- Manage approval tasks
- View business insights
- Intelligent app suggestions
- Widgets for business monitoring
- Apple Watch support
- Search for apps
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Joule Work is a smarter, single place for work—where AI handles the busy work, so people can stay focused on outcomes. What is the Joule Work mobile app? The Joule Work mobile app helps people accomplish complex work while on the go. Users identify their goals, and AI takes action across systems to deliver the outcome. The Joule Work experience: This new dynamic workspace surfaces relevant insights and automates routine work based on user intent—available for SAP Early Adopter Care customers. See what’s new in the Joule Work experience: Joule Work uses the deep business context of Joule Agents and Assistants to surface relevant data and automate workflows across SAP and third-party systems. Key Features: - Conversations: Conversations allow people to express intent and explore what they want to accomplish through dialogue with Joule. Joule brings together guidance and outcomes from across SAP and third-party systems. Conversations can also act as an entry point to Spaces for more complex workflows. - Spaces: Spaces are dynamic workspaces for simple and complex problem-solving. Each space is composed in real time to bring the right data, tools, and context together for a specific goal, allowing people to work in an environment that adapts to their present goal, instead of navigating applications and passive UIs. - Voice: Speak naturally to start or continue a conversation, trigger actions, and get answers—no typing required. Work hands-free between meetings, on the warehouse floor, or anywhere you need. - Multimodal input: Attach a photo, scan a document, or switch between speaking and typing without losing your context. Joule Work connects physical inputs with digital workflows. The SAP Build Work Zone experience you know—continuing to deliver. New name, same experience: SAP Mobile Start has been rebranded to Joule Work mobile app, accompanied by a new app icon and an updated user experience. All core functionality and features remain unchanged, ensuring continuity for both customers and end users with no disruption to existing workflows. Key Features: - Customize your mobile experience: Adapt theming and branding, deliver role-specific content, and let users personalize their app experience. - Easily access the SAP Autonomous Suite: Access your SAP apps, tasks, and insights from one mobile hub that takes you directly to the right screens. - Act on approvals and tasks faster: Approve, update, and act in seconds right from your mobile device with push notifications, quick actions, and native widgets. Note: To use the Joule Work mobile app with your business data, you must be a user of the underlying business solution.
Screenshots
Verdict
The clearest difference is rating: SAP Concur at 4.8 against Joule Work's 4.4. SAP Concur also leads on ratings volume (1.1M vs 117) and chart position (#83 vs unranked). Joule Work's advantage is review sentiment (33% vs 21%) and device support (4 vs 2). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
SAP Concur holds the better App Store score, 4.8 against 4.4. That said, the two scores are not equally well evidenced: SAP Concur has 1.1M ratings behind it against 117, so its average is the more settled of the two. Written reviews complicate that: 21% of SAP Concur's written reviews are positive against 33% of Joule Work's, so the app with the better star average is not the one people write more warmly about.
SAP Concur ships an update fortnightly, Joule Work every 8 days. The most recent releases landed on September 24, 2026 and September 21, 2026 respectively.
| Parameter | SAP Concur | Joule Work |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (1.1M ratings) — better | 4.4 (117 ratings) |
| Positive reviews | 20.6% of reviews | 33.3% of reviews — better |
| Number of ratings | 1.1M — better | 117 |
| Update frequency | Fortnightly | Every 8 days — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #83 — better | — |
| Devices | iPhone, iPad | iPhone, iPad, Apple Watch, Vision Pro — better |
| Requires iOS | 18.0 | 18.0 |
| Further details — not scored | ||
| Size | 526 MB | 432 MB |
| Age rating | 4+ | 17+ |
| Developer | Concur | SAP SE |
Customer experience
SAP Concur
Joule Work
Bugs and requests
SAP Concur
Reported bugs
4 issues- Photos not saving or uploading properly
- Expense details not syncing between app and web
- Inconsistent currency and exchange rate handling
- Unexpected app crashes and freezes
Requested features
5 requests- Batch upload receipts
- Customizable expense categories
- Improved mileage tracking
- Better integration with travel booking
- Ability to edit report details on mobile
Joule Work
Not enough reviews yet to summarise bugs or requests.
In-app purchases
SAP Concur
No in-app purchases
Joule Work
No in-app purchases









