SAP Concur Reviews: Is It Legit?

Customer Experience

Positive experience20.5% of reviews
Neutral9.7% of reviews
Negative experience69.9% of reviews

~ Based on 1,261 written reviews from the US App Store.

What users say about SAP Concur

Is SAP Concur Safe?

SAP Concur appears safe based on user ratings. AppsHunter Safety Score for SAP Concur is 96/100.

This assessment is based on 1,131,459 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.1% of ratings point to a safe experience
2.7% of ratings suggest some concerns
1.2% of ratings point to a risky experience

~ Based on 1,131,459 App Store ratings for SAP Concur.

Is SAP Concur Legit?

SAP Concur appears to be a legitimate app. AppsHunter Legitimacy Score for SAP Concur is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

BUG

Fix your app! Every time I click on an expense to edit details it says “loading expense failed”. And I cannot view any of my employees expenses either because of this same bug!! Fix this!! It’s very frustrating.

Always logging me out

Signed in two days ago keeps logging me out. It’s needed for uploading receipts for work. But having to log in often is a big pain.

Worst expense app- terrible UX

The interface creates unnecessary extra clicks. The receipts don’t attach to the correct expenses if they attach at all. It takes so long to do expense reports; you need to block time. It’s outdated tech.

Poor update

The app is much worse after this new update. It randomly clicks into sections when I don’t mean to and the AI doesn’t work. When you go to edit an expense it sometimes loads it but sometimes leaves the section blank and you can only see if it’s saved when you click out of it. Much better before this update.
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It looses my receipt constantly

The title explains it all. This app is constantly loosing recipes when it said they are saved

Useless and annoying

The usual SAP style, each upgrade breaks something that was working well before. And it’s asking me to log in each time over and over. Why can’t we hire better engineers?

Rapidly Losing

Seems that SAP is not investing in this system anymore. Used to easily ingest emailed receipts, but not anymore. Just processes blank receipts.

Fortunately you get a “success” message after emailing; but SAP must have a very low bar for success.

Not changing between companies

I have to use the is app with two different companies but when I log in the the second account it opens the original one. It’s infuriating. However, when it works, it works well. At this point, though, I may not be able to use it.

Anything SAP is user unfriendly

Concur continues to impress with poor user interfaces.. even after updating the app to the latest version, it still tells me I need to update it.. ugh. Receipts sent by email take forever to show up.. receipts uploaded in app don’t show in browser version, my user profile is last name-last name.. do I need to go on? I can: itemizing a hotel receipt creates all kinds of stupid errors, forcing u to indicate nr of nights in the total and then also on each itemized night.. why??? Ever since SAP took over, it has gone downhill. Terrible user design.
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App performance

Very good service

App is useless

App does not allow for booing flights as cc data does not transfer from site

Horrible

App just created 200+ duplicate expenses and I can’t delete any of them. Complete mind blowing headache. Absolutely maddening. All happened when it prompted me to turn on “expense assistant”. What does it assist with you may ask? How about ruining everything. That’s what it did

Good

Good

At least Workday is made in the USA

Please add the same information in 3 different places before we tell you to try again later.

エラーなどが多い

更新2026/9
本当に使いにくい。修正したいことに限って、エラーなのかできなくなる。
今回は、経費を新規レポートに移動しようとして、エラーが出たため、再度やり直そうとしたら、スワイプが上手くできなく、別のレポートに入った。そのレポートから削除しようとしたが、この経費だけが削除できない。
なんだこれ?
問い合わせも基本自社の経理部になるし。。。
アプリの不具合ぐらい、自社で受け付けろ!!

更新2026/9
カメラ機能が悪過ぎる。
便利にしようとしているのはわかるが、機能が追いついていない。

以前に経費を作成しようとしてできず、何度か試したところ、それが後程全部作成され、しかも消せなかった。それがずっと残っており、アプリが動作不良が多かったため、再インストール。それで解消した。
しかし、現在、カード情報がアップされていないもの、また、それがWeb版では表示されていたり、
アプリで経費に紐付けした写真が、Web版で違うものに紐付けされていたり、
とデータが無茶苦茶。
写真もフラッシュが常時ONにできないのも難点。
全くもって使いにくい。
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Bug after app update

The booking experience is completely missing after updating app

Useless

Unable to log in

Glitchy and Bug filled Expense App

This app constantly has glitches and bugs. When I tried to add a new expense to a recalled report, it would not allow me. After I tried to add a new expense and then move it to the recall report, it would not let me. I have updated the app and yet the app does not recognize that it has been updated. If I was not required to use this app, I would rather submit a paper expense report.
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Crashes on Receipt Photo

The bugs keep multiplying, adding more friction to the expense process.

Awful AI

Submit a receipt, rarely attaches to the actual charge. Then you have an out of pocket expense or pending, and then the actual charge comes through. Separate.