SAP Concur Reviews: Is It Legit?

Customer Experience

Positive experience20.4% of reviews
Neutral9.7% of reviews
Negative experience69.9% of reviews

~ Based on 1,267 written reviews from the US App Store.

What users say about SAP Concur

Is SAP Concur Safe?

SAP Concur appears safe based on user ratings. AppsHunter Safety Score for SAP Concur is 95/100.

This assessment is based on 1,131,646 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.1% of ratings point to a safe experience
2.7% of ratings suggest some concerns
1.2% of ratings point to a risky experience

~ Based on 1,131,620 App Store ratings for SAP Concur.

Is SAP Concur Legit?

SAP Concur appears to be a legitimate app. AppsHunter Legitimacy Score for SAP Concur is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Can’t sign in

I can’t sign in. When I click sign in, it takes me to a website within the app and logs into a browser within the app rather than loading the app interface. I have installed and uninstalled

World's worst UX

It's like they are trying to make the user interface as horrible as possible and provide the least functional features. By far the worst app and a company as huge as SAP should be embarrassed to be responsible for such rubbish.

Will not populate car rentals.

Select a location, any airport (I checked several), select date and arrival and departure times, initiate the search and it just churns…Loading… Nice job Concur. You’ve been on a downward path for the better part of a year and you just keep digging. If you are wondering what that smell is, it’s your app, and it stinks.
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Misses picture

Seriously, concur? I have a black card table with a separate light on which to scan my pictures and it still manages to screw it up 30% of the time and I have to redo it.

Unfortunately, I have to do this for the company that requires my expenses. I have another app that I use personally for my accountant that is 10 times better. quite disappointed for such a major app.
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Constant problems with concur

Honestly this is the word productivity app ever, it never works. You all should be embarrassed that this past QA. I’m telling my company to cancel This product.

Note for developers

The application isn’t allowing you to take pictures of receipts. There is a prompt in the middle of the screen that says “tap to resume.” This must’ve changed during the recent update. When will there be a fix for this?

BUG

Fix your app! Every time I click on an expense to edit details it says “loading expense failed”. And I cannot view any of my employees expenses either because of this same bug!! Fix this!! It’s very frustrating.

Always logging me out

Signed in two days ago keeps logging me out. It’s needed for uploading receipts for work. But having to log in often is a big pain.

Worst expense app- terrible UX

The interface creates unnecessary extra clicks. The receipts don’t attach to the correct expenses if they attach at all. It takes so long to do expense reports; you need to block time. It’s outdated tech.

Poor update

The app is much worse after this new update. It randomly clicks into sections when I don’t mean to and the AI doesn’t work. When you go to edit an expense it sometimes loads it but sometimes leaves the section blank and you can only see if it’s saved when you click out of it. Much better before this update.
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It looses my receipt constantly

The title explains it all. This app is constantly loosing recipes when it said they are saved

Useless and annoying

The usual SAP style, each upgrade breaks something that was working well before. And it’s asking me to log in each time over and over. Why can’t we hire better engineers?

Rapidly Losing

Seems that SAP is not investing in this system anymore. Used to easily ingest emailed receipts, but not anymore. Just processes blank receipts.

Fortunately you get a “success” message after emailing; but SAP must have a very low bar for success.

Not changing between companies

I have to use the is app with two different companies but when I log in the the second account it opens the original one. It’s infuriating. However, when it works, it works well. At this point, though, I may not be able to use it.

Anything SAP is user unfriendly

Concur continues to impress with poor user interfaces.. even after updating the app to the latest version, it still tells me I need to update it.. ugh. Receipts sent by email take forever to show up.. receipts uploaded in app don’t show in browser version, my user profile is last name-last name.. do I need to go on? I can: itemizing a hotel receipt creates all kinds of stupid errors, forcing u to indicate nr of nights in the total and then also on each itemized night.. why??? Ever since SAP took over, it has gone downhill. Terrible user design.
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App performance

Very good service

App is useless

App does not allow for booing flights as cc data does not transfer from site

Horrible

App just created 200+ duplicate expenses and I can’t delete any of them. Complete mind blowing headache. Absolutely maddening. All happened when it prompted me to turn on “expense assistant”. What does it assist with you may ask? How about ruining everything. That’s what it did

Good

Good

At least Workday is made in the USA

Please add the same information in 3 different places before we tell you to try again later.