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Egencia

Egencia

Smart business travel

56K ratings
302 reviews
💼 Business
✈️ Travel
Free

Details

  • Released
  • Updated
  • July 9, 2011
  • September 28, 2026

Features

Developer

Egencia LLC
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About

Manage all aspects of business travel in one place. Book flights, hotels, and ground transportation with confidence, access exclusive deals, and track itineraries. It also allows for easy trip management, approvals, and traveler location tracking.

✓Book and manage business travel
✓Access mobile-exclusive hotel deals
✓Compare ground transportation options
✓View and modify traveler trips
✓Approve travel requests quickly
✓Locate travelers with tracker
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What users say

Summarized from real user reviews of Egencia. Based on 56K reviews and a 4.7/5 average, it highlights the 5 positives and 6 negatives reviewers mention most about this Business app.

Positive things

  • 👍Easy to use
  • 🚀Fast and responsive
  • 💡Convenient for managing travel
  • 👍User-friendly interface
  • 👍Great customer service

Negative things

  • 🐛Frequent login issues
  • 🐛Unreliable app performance
  • 💰Overpriced compared to booking directly
  • 🔍Limited search and filter options
  • 🔍Incomplete travel options (no trains, rental cars)
  • 🐛Inconsistent data sync between app and website
See all reviews

What's New in Egencia

12.9

September 28, 2026

Bug fixes and performance improvements

User reviews

Most RecentHighest RatedLowest Rated

Good app, but could do with some simple improvements

The app is great and user friendly, but booking train tickets through Egencia is hard work as the app doesn’t allow to add the tickets to your Apple Wallet. That’s my only bugbear with the app as I travel along with work and they request you use Egencia.
Lukas_grayLukas_gray

Wallet access please!

Really could do with being able to store tickets - especially train tickets in the wallet. I have to screen shot and save the picture to have immediate access to tickets, mainly because at the point you need the ticket there’s limited WiFi or network access for the app.

PLEASE fix this!!!
Will_MWill_M

Apple Wallet access

The app or email isn’t very user-friendly and could definitely be improved. One of the biggest frustrations is not being able to easily add and view your travel tickets or boarding passes in Apple Wallet. For a travel app, this feels like a basic feature that should be straightforward.

Navigating the app can also feel unnecessarily complicated when you just want quick access to your booking and ticket information. Better Apple Wallet integration and a simpler, more intuitive layout would make the app much more convenient to use while travelling.
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SAM012232SAM012232

Not working

This app isn’t working. I’ve deleted and reinstalled and still nothing. It will not allow me to press anything on the Home Screen.
DLHill71388DLHill71388

Nice app

After I got it set up with my company this app has been very easy to use and book hotels with.
Polystichum munitumPolystichum munitum
See 297 more reviews

User experience

🐞

Reported Bugs

4 issues

App crashes when booking flights

Bug

Incorrect flight/hotel information displayed

Bug

Pricing changes mid-booking causing issues

Bug

Inability to view/access tickets offline

Bug
✨

Requested Features

5 requests

Ability to cancel/modify reservations in-app

Feature

Integration with calendar apps for easy trip management

Feature

Landscape mode support for tablets

Feature

More detailed hotel information and reviews

Feature

Seamless single sign-on experience

Feature

FAQ

What does the Egencia app do?

The Egencia app is designed to manage all your business travel needs from a single platform. It allows travelers to book trips, access exclusive deals, and manage their itineraries. Arrangers can view and modify trips, while approvers can quickly approve requests. Travel managers can also locate their travelers efficiently.

What are the key features for travelers?

Travelers can book and manage their business trips with confidence. The app offers mobile-exclusive privileges, including special hotel deals and the ability to compare ground transportation options. Users can also access their itineraries and make necessary changes.

Is the Egencia app free to use?

The description indicates that the app is free to download and use. There are no mentions of in-app purchases or advertisements, suggesting a free service for clients of Egencia.

Who can benefit from using the Egencia app?

The app caters to a wide range of business travel stakeholders. This includes individual travelers, those responsible for arranging travel for others, approvers who need to sign off on travel requests, and travel managers who need to oversee and track their company's travel activities.

How does the app help with travel management?

The app centralizes business travel management by allowing users to book flights, hotels, and ground transportation. It provides tools for itinerary management, trip modifications, quick approvals, and real-time traveler location tracking, streamlining the entire business travel process.