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Egencia

Egencia

Smart business travel

56K ratings
296 reviews
💼 Business
✈️ Travel
Free

Details

  • Released
  • Updated
  • July 9, 2011
  • August 20, 2026

Features

Developer

Egencia LLC
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About

Manage all aspects of business travel in one place. Book flights, hotels, and ground transportation with confidence, access exclusive deals, and track itineraries. It also allows for easy trip management, approvals, and traveler location tracking.

✓Book and manage business travel
✓Access mobile-exclusive hotel deals
✓Compare ground transportation options
✓View and modify traveler trips
✓Approve travel requests quickly
✓Locate travelers with tracker
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What users say

Summarized from real user reviews of Egencia. Based on 56K reviews and a 4.7/5 average, it highlights the 5 positives and 6 negatives reviewers mention most about this Business app.

Positive things

  • 👍Easy to use
  • 🚀Fast and responsive
  • 💡Convenient for managing travel
  • 👍User-friendly interface
  • 👍Great customer service

Negative things

  • 🐛Frequent login issues
  • 🐛Unreliable app performance
  • 💰Overpriced compared to booking directly
  • 🔍Limited search and filter options
  • 🔍Incomplete travel options (no trains, rental cars)
  • 🐛Inconsistent data sync between app and website
See all reviews

What's New in Egencia

12.7

August 20, 2026

- Ability to search for multi-city flights - Bug fixes and performance improvements

User reviews

Most RecentHighest RatedLowest Rated

Easy

Really easy to use , good search engine , perfect for work
BilopageBilopage

Great Service

Customer service is outstanding
Mayne178Mayne178

Unreliable

Yes I do find the best rates for my employer and get all my points when traveling. However, the card gets declined every single time I travel and I end up having to send an authorization letter to my manager to get my room paid for. It is extremely frustrating and inconvenient.
Krisx4Krisx4

AmEx enterprises

Better than booking yourself for the most part. Far too much clutter on the app to distract simple decisions, far too many options or no way to limit, set, or control options. Mistakes cost money, time, sweat, blood, and tears- literally.
Mac 453Mac 453

Doesn’t even work

I downloaded it and absolutely nothing happens when I tap the screen. I’ve tried deleting and reinstalling and restarting my
Phone. Can’t create an account or sign in SSO.
Quit45Quit45
See 291 more reviews

User experience

🐞

Reported Bugs

4 issues

App crashes when booking flights

Bug

Incorrect flight/hotel information displayed

Bug

Pricing changes mid-booking causing issues

Bug

Inability to view/access tickets offline

Bug
✨

Requested Features

5 requests

Ability to cancel/modify reservations in-app

Feature

Integration with calendar apps for easy trip management

Feature

Landscape mode support for tablets

Feature

More detailed hotel information and reviews

Feature

Seamless single sign-on experience

Feature

FAQ

What does the Egencia app do?

The Egencia app is designed to manage all your business travel needs from a single platform. It allows travelers to book trips, access exclusive deals, and manage their itineraries. Arrangers can view and modify trips, while approvers can quickly approve requests. Travel managers can also locate their travelers efficiently.

What are the key features for travelers?

Travelers can book and manage their business trips with confidence. The app offers mobile-exclusive privileges, including special hotel deals and the ability to compare ground transportation options. Users can also access their itineraries and make necessary changes.

Is the Egencia app free to use?

The description indicates that the app is free to download and use. There are no mentions of in-app purchases or advertisements, suggesting a free service for clients of Egencia.

Who can benefit from using the Egencia app?

The app caters to a wide range of business travel stakeholders. This includes individual travelers, those responsible for arranging travel for others, approvers who need to sign off on travel requests, and travel managers who need to oversee and track their company's travel activities.

How does the app help with travel management?

The app centralizes business travel management by allowing users to book flights, hotels, and ground transportation. It provides tools for itinerary management, trip modifications, quick approvals, and real-time traveler location tracking, streamlining the entire business travel process.