Egencia Reviews: Is It Legit?

Customer Experience

Positive experience39.7% of reviews
Neutral13.3% of reviews
Negative experience46.9% of reviews

~ Based on 458 written reviews from the US App Store.

What users say about Egencia

Is Egencia Safe?

Egencia appears safe based on user ratings. AppsHunter Safety Score for Egencia is 95/100.

This assessment is based on 57,003 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.1% of ratings point to a safe experience
2.7% of ratings suggest some concerns
3.2% of ratings point to a risky experience

~ Based on 56,718 App Store ratings for Egencia.

Is Egencia Legit?

Egencia appears to be a legitimate app. AppsHunter Legitimacy Score for Egencia is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Really annoying ux for frequent travelers

So many little annoying things. You can’t save your preferences, and if you have to adjust the date, you have to start the search all over including those preferences.
To adjust the date of your passport you have to scroll a wheel that has the calendar month a new scroll for almost a minute given that passports are valid for 10 years. Corporate policies continue to appear within the same search window.
Just so many little quirks like this…
Show more

Better

Finally getting better. Much more user friendly and easy to change

Round trip

Try to book RT and no flights have to book 1 way

Landkarte in der App

Ich bin mit der App sehr zufrieden. Allerdings vermisse ich, dass man am Handy in die Landkarte hinein zoomen kann.

Good app, but could do with some simple improvements

The app is great and user friendly, but booking train tickets through Egencia is hard work as the app doesn’t allow to add the tickets to your Apple Wallet. That’s my only bugbear with the app as I travel along with work and they request you use Egencia.

Wallet access please!

Really could do with being able to store tickets - especially train tickets in the wallet. I have to screen shot and save the picture to have immediate access to tickets, mainly because at the point you need the ticket there’s limited WiFi or network access for the app.

PLEASE fix this!!!

Apple Wallet access

The app or email isn’t very user-friendly and could definitely be improved. One of the biggest frustrations is not being able to easily add and view your travel tickets or boarding passes in Apple Wallet. For a travel app, this feels like a basic feature that should be straightforward.

Navigating the app can also feel unnecessarily complicated when you just want quick access to your booking and ticket information. Better Apple Wallet integration and a simpler, more intuitive layout would make the app much more convenient to use while travelling.
Show more

Not working

This app isn’t working. I’ve deleted and reinstalled and still nothing. It will not allow me to press anything on the Home Screen.

Good but expecting better from AMEX

Train and transfer section is poor

Sachin

Very easy and safe
to use

Nice app

After I got it set up with my company this app has been very easy to use and book hotels with.

Good app

I’m not good with apps, but I find this one easy to use.

Easy

Really easy to use , good search engine , perfect for work

Great Service

Customer service is outstanding

Hotel

Good app

APP Stuck

Can’t login, app stuck at login screen none of the buttons is working.

Unreliable

Yes I do find the best rates for my employer and get all my points when traveling. However, the card gets declined every single time I travel and I end up having to send an authorization letter to my manager to get my room paid for. It is extremely frustrating and inconvenient.

AmEx enterprises

Better than booking yourself for the most part. Far too much clutter on the app to distract simple decisions, far too many options or no way to limit, set, or control options. Mistakes cost money, time, sweat, blood, and tears- literally.

Doesn’t even work

I downloaded it and absolutely nothing happens when I tap the screen. I’ve tried deleting and reinstalling and restarting my
Phone. Can’t create an account or sign in SSO.

Engencia

Easy to use