Overall just OK
To start with the multi-factor authentication has letters and numbers in the 6 digit code? Seriously and it doesn’t matter if you use upper or lower case on the letters. Talk about overkill. In general it’s just kind of chunky. Previous expense systems used were much easier to use. Functions fine you just won’t enjoy the ride.
Show more
It used to work
At one point I really enjoyed using the app. It used to make managing expenses and submitting reports fast and straightforward. Not anymore, there is now layer after layer of complexity and the “AI” (not actually AI) has more control than the user. Simplicity is what made this app better than the rest, and it is gone now. I do not recommend using the app.
Show more
Horrible update
The update with their AI and new interface is just awful. Doesn’t save correctly, constantly generates wrong date and numbers. AI doesn’t save time, it wastes my time. Fix it
It use to be good
When it was certify it was much better but even when it first switched to “professional” it was fine. This newest update is the biggest piece of trash and has completely ruined the QOL of the app. Now it automatically uses ai to scan your receipt which usually means you have to change just about every category and the date always seems to be 1 day off. Not to mention the constant “sorry it appears you’re offline”which makes you delete your receipt and close the app just to reopen it and do it again, but hey you’re magically online again. The worst bug of all is when you take a picture of the receipt fill out the categories save it and then it says cannot display image. Rant over…
Show more
So unnecessarily difficult to use
This app feels like it was designed by someone who has never actually entered data into a phone before. They have never typed names and numbers, never selected from a drop-down menu, never needed to advance to the next screen. There’s just no way that someone who has used a smartphone in the last 18 years would make the app work the way it does; so clunky and slow, so much jerking in and out of fields and up and down on the screen, with such huge delays between pressing a button and having it register. It feels like a beta app from 15+ years ago.
Show more
