SquareTrade vs Shawnee Connect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SquareTrade
Protect your electronic devices from accidental damage and malfunctions. Manage your coverage, file claims for repair or replacement, and access tech support. Get peace of mind for your valuable gadgets.
- Accidental damage protection
- Malfunction coverage
- File repair/replacement claims
- Upload item receipts
- Check phone health
- Chat with an agent
- Purchase new plans
Read full descriptionHide full description
SquareTrade Protection Plans cover all of your electronic devices for accidents like drops and spills, plus common malfunctions. We’re trusted by over 80 million customers and have an A+ rating from the Better Business Bureau. Plus, SquareTrade Protection Plans are the only plans backed by Allstate. Our mobile app makes it easy to access all our services, right at your fingertips. Use the SquareTrade mobile app to: • Understand your coverage • Upload your item receipt • File a claim to get your item repaired or replaced • Check your phone health and network speeds to help troubleshoot your device • View tips on how to get more from your technology • Chat with an agent • Buy a plan to protect a new item • Update your account information • Access premium features like Tech Support, ID Protection and Roadside Assistance on selected plans To view our Notice at Collection, go to www.squaretrade.com/notice-at-collection
Shawnee Connect
This app allows citizens to easily report non-emergency issues like potholes or code violations to the City of Shawnee, Kansas. Users can submit photos and exact locations to help city personnel resolve problems efficiently and improve the community.
- Report non-emergency issues
- Submit photos with requests
- Automatic location tagging
- Improve community services
- Free to download
Read full descriptionHide full description
Shawnee Connect is a free download for your mobile device and is designed to improve how the City of Shawnee, Kansas delivers services within the community. This app empowers citizens to conveniently identify non-emergency issues (potholes, street light issues, codes violations, etc) and report them to city personnel so they can be resolved. Requests will automatically include the exact location. You can also submit pictures regarding your request, which will allow the City to respond with the correct resources. By downloading and using Shawnee Connect, you can help make our City a better place to live.
Screenshots
Verdict
SquareTrade and Shawnee Connect both sit at 4.5 stars, but that hides the real split: 67% of Shawnee Connect's written reviews are positive against 20% of SquareTrade's. SquareTrade's advantage is ratings volume (2.8K vs 29) and device support (3 vs 1). On price, rating, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.5 for SquareTrade against 4.6 for Shawnee Connect. That said, the two scores are not equally well evidenced: SquareTrade has 2.8K ratings behind it against 29, so its average is the more settled of the two. Written reviews are what separate them: 20% of SquareTrade's written reviews are positive against 67% of Shawnee Connect's.
SquareTrade ships an update every 2 months, Shawnee Connect every 4 months. The most recent releases landed on October 20, 2026 and October 7, 2026 respectively.
| Parameter | SquareTrade | Shawnee Connect |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (2.8K ratings) | 4.6 (29 ratings) — better |
| Positive reviews | 20.0% of reviews | 66.7% of reviews — better |
| Number of ratings | 2.8K — better | 29 |
| Update frequency | Every 2 months — better | Every 4 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 14.0 — better | 17.6 |
| Further details — not scored | ||
| Size | 58 MB | 142 MB |
| Age rating | 4+ | 12+ |
| Developer | SquareTrade | City of Shawnee, Kansas |
Customer experience
SquareTrade
Shawnee Connect
Bugs and requests
SquareTrade
Reported bugs
4 issues- Login issues
- Incorrect device information
- App crashes on launch
- Disconnects during use
Requested features
5 requests- Ability to delete old devices
- Easier receipt/document upload
- Live agent support
- Improved app stability
- Clearer claim status updates
Shawnee Connect
Not enough reviews yet to summarise bugs or requests.
In-app purchases
SquareTrade
No in-app purchases
Shawnee Connect
No in-app purchases
