8x8 Work vs Hosted Services 2.0
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
8x8 Work
This app consolidates business communication tools into a single, user-friendly mobile interface. It offers secure voice calls, high-definition video meetings, and team chat functionalities to keep professionals connected and productive from any location.
- All-in-one business communications
- Professional calls with privacy
- Effortless HD video meetings
- Smarter team messaging
- Screen sharing and recording
- Business texting
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Work smarter. Wherever you are. The 8x8 Work app for iPhone puts your business communications in your pocket—secure voice calls, HD video meetings, and team chat, all in one beautifully streamlined app. Whether in back-to-back meetings or between coffee breaks, 8x8 Work keeps you seamlessly connected. From the first call to the final sign-off of the day, stay productive and professional, no matter where work takes you. Why iPhone users love 8x8 Work: +All-in-one business comms Make and receive business calls, start video meetings, and chat with teammates—all from one intuitive interface. +Professional calls, personal privacy Use your business number to call or text—without revealing your personal phone number. +Effortless video meetings Launch HD video meetings with a tap, record sessions, or go live on YouTube to reach a wider audience. +Smarter messaging Create public or private chat rooms, share files, @mention teammates, and see who’s available in real time. +Admin-approved IT teams get consistent control across locations—from corner offices to kitchen tables. Top features +HD audio and video calling from your iPhone +Instant meeting hosting with screen sharing and recording +Business texting and team chat with file sharing and presence +Customizable business hours and call handling +Reliable performance on Wi-Fi or cellular Ready to go? Requires an 8x8 X Series subscription. Need help? Visit 8x8 iOS Support: https://support.8x8.com/cloud-phone-service/voice/work-mobile
Hosted Services 2.0
Manage your voice, video, and instant messaging services with enhanced control and configuration options. This business application provides a streamlined portal for service management.
- Enhanced management options
- Service configuration
- Voice service utilization
- Video service utilization
- Instant messaging utilization
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Hosted Services has a new app designed with you in mind. The Hosted Services portal app puts control in your hands through enhanced management and service configuration options. Utilize your Hosted Services including voice, video, and instant messaging.
Screenshots
Verdict
The clearest difference is rating: 8x8 Work at 3.8 against Hosted Services 2.0's 1.6. 8x8 Work also leads on review sentiment (50% vs 14%) and ratings volume (8.7K vs 16). Hosted Services 2.0's advantage is monetization model (free vs subscription) and iOS requirement (15.6 vs 17.4). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
8x8 Work holds the better App Store score, 3.8 against 1.6. That said, the two scores are not equally well evidenced: 8x8 Work has 8.7K ratings behind it against 16, so its average is the more settled of the two. Written reviews point the same way: 50% of 8x8 Work's written reviews are positive against 14% of Hosted Services 2.0's.
8x8 Work ships an update monthly, Hosted Services 2.0 every 5 weeks. The most recent releases landed on October 22, 2026 and October 7, 2026 respectively.
| Parameter | 8x8 Work | Hosted Services 2.0 |
|---|---|---|
| Price | Free | Free |
| Rating | 3.8 (8.7K ratings) — better | 1.6 (16 ratings) |
| Positive reviews | 49.7% of reviews — better | 14.3% of reviews |
| Number of ratings | 8.7K — better | 16 |
| Update frequency | Monthly — better | Every 5 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Subscription | Free — better |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 17.4 | 15.6 — better |
| Further details — not scored | ||
| Size | 205 MB | 59 MB |
| Age rating | 4+ | 4+ |
| Developer | 8x8, Inc. | Broadview Networks |
Customer experience
8x8 Work
Hosted Services 2.0
In-app purchases
8x8 Work
No in-app purchases
Hosted Services 2.0
No in-app purchases
Questions
Is 8x8 Work free?
Is Hosted Services 2.0 free?
Which has better reviews, 8x8 Work or Hosted Services 2.0?
Do 8x8 Work or Hosted Services 2.0 have ads?
Which is updated more often, 8x8 Work or Hosted Services 2.0?
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