Comparison

8x8 Work vs RingCentral

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

8x8 Work

This app consolidates business communication tools into a single, user-friendly mobile interface. It offers secure voice calls, high-definition video meetings, and team chat functionalities to keep professionals connected and productive from any location.

Highlights
  • All-in-one business communications
  • Professional calls with privacy
  • Effortless HD video meetings
  • Smarter team messaging
  • Screen sharing and recording
  • Business texting
Features
Read full description

Work smarter. Wherever you are. The 8x8 Work app for iPhone puts your business communications in your pocket—secure voice calls, HD video meetings, and team chat, all in one beautifully streamlined app. Whether in back-to-back meetings or between coffee breaks, 8x8 Work keeps you seamlessly connected. From the first call to the final sign-off of the day, stay productive and professional, no matter where work takes you. Why iPhone users love 8x8 Work: +All-in-one business comms Make and receive business calls, start video meetings, and chat with teammates—all from one intuitive interface. +Professional calls, personal privacy Use your business number to call or text—without revealing your personal phone number. +Effortless video meetings Launch HD video meetings with a tap, record sessions, or go live on YouTube to reach a wider audience. +Smarter messaging Create public or private chat rooms, share files, @mention teammates, and see who’s available in real time. +Admin-approved IT teams get consistent control across locations—from corner offices to kitchen tables. Top features +HD audio and video calling from your iPhone +Instant meeting hosting with screen sharing and recording +Business texting and team chat with file sharing and presence +Customizable business hours and call handling +Reliable performance on Wi-Fi or cellular Ready to go? Requires an 8x8 X Series subscription. Need help? Visit 8x8 iOS Support: https://support.8x8.com/cloud-phone-service/voice/work-mobile

About

RingCentral

Consolidate business communications including calls, messages, meetings, and faxes into a single application. Leverage an AI Assistant for tasks like note-taking, message polishing, and meeting transcriptions to enhance productivity.

Highlights
  • Unified calls, messages, meetings, and faxes
  • AI Assistant for notes and transcriptions
  • Team chat with file sharing
  • HD video meetings with whiteboarding
  • Business SMS with translations
  • Digital faxing
  • Work and personal modes
Features
Currently charting
Read full description

Run your business communications from anywhere with AI built in. RingCentral brings your business phone, messages, and meetings into one powerful mobile app, enhanced with AI across every interaction. AI-powered communication, everywhere AI Receptionist Automatically answer, route, and manage inbound calls so your business never misses a customer. AI Calling Handle calls smarter with AI-powered assistance during and after every conversation. AI Notes and Transcripts Capture every call and meeting with transcripts, summaries, and action items. AI Conversation Expert Get insights, coaching, and recommendations to improve conversations and outcomes. AI Messaging and SMS Manage customer conversations in a shared SMS inbox and let AI draft replies and recaps. Your complete business phone on mobile • Make and receive calls with your business number • Send and receive SMS and team messages • Host and join video meetings from anywhere • Access contacts, call history, and voicemail in one place Built for teams and businesses of any size • Support sales, service, and operations on the go • Stay connected across devices with one unified system • Integrate with Google, Microsoft, Salesforce, and more Enterprise-grade reliability • Secure, compliant cloud communications • 99.999% availability for business-critical conversations • Trusted by 500,000 businesses worldwide Download now and access your RingCentral communications on mobile.

Screenshots

8x8 Work4 screens
RingCentral4 screens

Verdict

The call

The clearest difference is rating: RingCentral at 4.8 against 8x8 Work's 3.8. RingCentral also leads on chart position (#89 vs unranked) and ratings volume (77K vs 8.6K). 8x8 Work's advantage is review sentiment (50% vs 37%). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

RingCentral holds the better App Store score, 4.8 against 3.8. That said, the two scores are not equally well evidenced: RingCentral has 77K ratings behind it against 8.6K, so its average is the more settled of the two. Written reviews complicate that: 50% of 8x8 Work's written reviews are positive against 37% of RingCentral's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

8x8 Work ships an update monthly, RingCentral every 3 weeks. Both last shipped on September 24, 2026.

Scorecard4 real differences · 7 level
8x8 Work versus RingCentral: the parameters behind the verdict, then further details
Parameter8x8 WorkRingCentral
PriceFreeFree
Rating3.8 (8.6K ratings)4.8 (77K ratings) — better
Positive reviews50.0% of reviews — better36.6% of reviews
Number of ratings8.6K77K — better
Update frequencyMonthlyEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationSubscriptionSubscription
Best chart rank—#89 — better
DevicesiPhone, iPadiPhone, iPad
Requires iOS17.416.0 — better
Further details — not scored
Size204 MB332 MB
Age rating4+4+
Developer8x8, Inc.RingCentral, Inc

Customer experience

8x8 Work

All ratings8,649 ratings
Positive67.6%
Neutral5.3%
Negative27.0%
Written reviews566 reviews
Positive50.0%
Neutral9.4%
Negative40.6%

RingCentral

All ratings77,451 ratings
Positive96.6%
Neutral1.1%
Negative2.3%
Written reviews543 reviews
Positive36.6%
Neutral8.5%
Negative54.9%

Bugs and requests

8x8 Work

Not enough reviews yet to summarise bugs or requests.

RingCentral

Reported bugs

4 issues
  • Missed calls and notifications
  • Unreliable call quality and connectivity
  • Syncing and login issues
  • Inability to delete messages

Requested features

4 requests
  • Dark app icon
  • Apple Watch support
  • Improved SMS/text messaging functionality
  • Customizable app interface

In-app purchases

None

8x8 Work

No in-app purchases

None

RingCentral

No in-app purchases

Questions

Is 8x8 Work free?
8x8 Work is free to download, with no in-app purchases.
Is RingCentral free?
RingCentral is free to download, with no in-app purchases.
Which has better reviews, 8x8 Work or RingCentral?
RingCentral is rated higher. 8x8 Work averages 3.8 out of 5 from 8.6K ratings, while RingCentral averages 4.8 from 77K ratings.
Do 8x8 Work or RingCentral have ads?
Neither 8x8 Work nor RingCentral shows ads.
Which is updated more often, 8x8 Work or RingCentral?
8x8 Work ships an update monthly, and RingCentral every 3 weeks. Most recently, 8x8 Work was updated on September 24, 2026 and RingCentral on September 24, 2026.

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