8x8 Work Reviews: Is It Legit?

Customer Experience

Positive experience49.7% of reviews
Neutral9.3% of reviews
Negative experience41.0% of reviews

~ Based on 571 written reviews from the US App Store.

Is 8x8 Work Safe?

8x8 Work appears mostly safe based on user ratings. AppsHunter Safety Score for 8x8 Work is 76/100.

This assessment is based on 8,654 user ratings, with an App Store average of 3.8/5.

Safety Analysis

67.6% of ratings point to a safe experience
5.3% of ratings suggest some concerns
27.1% of ratings point to a risky experience

~ Based on 8,654 App Store ratings for 8x8 Work.

Is 8x8 Work Legit?

8x8 Work appears to be a legitimate app. AppsHunter Legitimacy Score for 8x8 Work is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Very very poor service

Poor audio quality and reception

Unreliable

Every day I encounter the same issue: I never know whether a notification is going to come through or not. This happens consistently, and on three different devices for me. I receive some sound/banner notifications and randomly will not be receiving any.

Does not work!

After the update you are unable to answer phone calls. Sometimes you dial out and the other person can hear you, but you can’t hear anything. that they say.

Not working!

After a recent update, the app no longer works! Calls come in, but when I answer them, it’s complete silence. I am now using a cheap Walmart android phone to answer calls in my office.

The app has improved greatly over time.

I think I am having better luck with this app after some help from 8x8 technical support. They are fantastic and patient. Previously too many calls would not come through smoothly but now it works much better. Over time the product continues to improve.

Anonymity for teachers

I use this app to contact parents. This allows me to protect my privacy and contact after working hours. I have not been able to use the text feature with parents and students. I hope to use this soon.

Unstable

Never logs you in correctly. Constantly bugs. Always “something going wrong. Contact your administrator” when I am the admin and have the proper credentials. Fix it ffs!

Sketchy service

Complex system, difficult for small business to manage, would not recommend, frequent outages

Director of healthcare experiential learning

Love 8x8 conceptually but as a internet based application the service is spotty at times but I love the messaging option and the video conference option

Amazing Communications Platform

Great platform, very flexible

8x8

I miss phone calls and messages all the time because you cannot change the volume on this app.

The Best App For Virtual Teaching

Highly Recommend Teachers Purchase

Mute calls

the only thing I don’t like it’s how I can have the calls muted on the app and on my phone and the call still comes through!!!

App not receiving calls and also can’t call out

Please fix! iPhone app not working for calling out or receiving calls! Started beginning of this week and new update did not fix!

Pessimo

Vive apresentando erros no login

CMHSW

Great I’m enjoying everything about this lovely app. Thank you

Poor response

So unhappy. Major complaints from customers not being able to get through

Login Issues

I have the worst time trying to authenticate through this app. I have to close and reopen 4 times just to login. This is not user friendly for me, personally.

Bad signal

Bad connection

The app has improved greatly over time.

I think I am having better luck with this app after some help from 8x8 technical support. They are fantastic and patient. Previously too many calls would not come through smoothly but now it works much better. Over time the product continues to improve.