Comparison

8x8 Work vs HubSpot

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

8x8 Work

This app consolidates business communication tools into a single, user-friendly mobile interface. It offers secure voice calls, high-definition video meetings, and team chat functionalities to keep professionals connected and productive from any location.

Highlights
  • All-in-one business communications
  • Professional calls with privacy
  • Effortless HD video meetings
  • Smarter team messaging
  • Screen sharing and recording
  • Business texting
Features
Read full description

Work smarter. Wherever you are. The 8x8 Work app for iPhone puts your business communications in your pocket—secure voice calls, HD video meetings, and team chat, all in one beautifully streamlined app. Whether in back-to-back meetings or between coffee breaks, 8x8 Work keeps you seamlessly connected. From the first call to the final sign-off of the day, stay productive and professional, no matter where work takes you. Why iPhone users love 8x8 Work: +All-in-one business comms Make and receive business calls, start video meetings, and chat with teammates—all from one intuitive interface. +Professional calls, personal privacy Use your business number to call or text—without revealing your personal phone number. +Effortless video meetings Launch HD video meetings with a tap, record sessions, or go live on YouTube to reach a wider audience. +Smarter messaging Create public or private chat rooms, share files, @mention teammates, and see who’s available in real time. +Admin-approved IT teams get consistent control across locations—from corner offices to kitchen tables. Top features +HD audio and video calling from your iPhone +Instant meeting hosting with screen sharing and recording +Business texting and team chat with file sharing and presence +Customizable business hours and call handling +Reliable performance on Wi-Fi or cellular Ready to go? Requires an 8x8 X Series subscription. Need help? Visit 8x8 iOS Support: https://support.8x8.com/cloud-phone-service/voice/work-mobile

About

HubSpot

This app unifies customer-facing teams on an AI-powered platform, offering a comprehensive customer view and enabling quick actions from any location. It includes an AI assistant to provide insights, draft communications, and support deal closing while on the move.

Highlights
  • AI-powered CRM platform
  • Unified customer view
  • Actionable insights
  • Draft communications
  • Deal closing tools
  • Mobile accessibility
Features
Read full description

The HubSpot mobile app keeps sales and marketing teams moving, wherever the day takes them. Keep campaigns on track, act on leads the moment they come in, and walk into every meeting ready. Every contact, deal, and email is right there when you need it, no desktop required.

Screenshots

8x8 Work4 screens
HubSpot4 screens

Verdict

The call

The clearest difference is rating: HubSpot at 4.7 against 8x8 Work's 3.8. HubSpot also leads on monetization model (freemium vs subscription) and update cadence (weekly vs monthly). On price, review sentiment, ratings volume and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

HubSpot holds the better App Store score, 4.7 against 3.8. Both are backed by a comparable volume of ratings — 8.7K and 16K respectively. Written reviews complicate that: 50% of 8x8 Work's written reviews are positive against 46% of HubSpot's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

8x8 Work ships an update monthly, HubSpot weekly. The most recent releases landed on October 30, 2026 and October 31, 2026 respectively.

Scorecard3 real differences · 7 level
8x8 Work versus HubSpot: the parameters behind the verdict, then further details
Parameter8x8 WorkHubSpot
PriceFreeFree
Rating3.8 (8.7K ratings)4.7 (16K ratings) — better
Positive reviews49.7% of reviews — better45.7% of reviews
Number of ratings8.7K16K — better
Update frequencyMonthlyWeekly — better
AdsNoNo
In-app purchasesNoNo
MonetizationSubscriptionFreemium — better
DevicesiPhone, iPadiPhone, iPad
Requires iOS17.417.0 — better
Further details — not scored
Size205 MB161 MB
Age rating4+4+
Developer8x8, Inc.HubSpot, Inc.

Customer experience

8x8 Work

All ratings8,654 ratings
Positive67.6%
Neutral5.3%
Negative27.1%
Written reviews573 reviews
Positive49.7%
Neutral9.2%
Negative41.0%

HubSpot

All ratings15,829 ratings
Positive93.6%
Neutral2.8%
Negative3.6%
Written reviews598 reviews
Positive45.7%
Neutral12.5%
Negative41.8%

Bugs and requests

8x8 Work

Not enough reviews yet to summarise bugs or requests.

HubSpot

Reported bugs

4 issues
  • Conversations tab not working
  • Notifications not showing up
  • Inability to log in on mobile
  • Data loss and account deletion issues

Requested features

6 requests
  • Ability to attach files to emails
  • More customization options
  • Better integration with other tools
  • Improved mobile optimization
  • Access to service tickets and support
Show 1 more
  • Easier task and pipeline management

In-app purchases

None

8x8 Work

No in-app purchases

None

HubSpot

No in-app purchases

Questions

Is 8x8 Work free?
8x8 Work is free to download, with no in-app purchases.
Is HubSpot free?
HubSpot is free to download, with no in-app purchases.
Which has better reviews, 8x8 Work or HubSpot?
HubSpot is rated higher. 8x8 Work averages 3.8 out of 5 from 8.7K ratings, while HubSpot averages 4.7 from 16K ratings.
Do 8x8 Work or HubSpot have ads?
Neither 8x8 Work nor HubSpot shows ads.
Which is updated more often, 8x8 Work or HubSpot?
8x8 Work ships an update monthly, and HubSpot weekly. Most recently, 8x8 Work was updated on October 30, 2026 and HubSpot on October 31, 2026.

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