Comparison

8x8 Work vs SMT Agent Hub App

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

8x8 Work

This app consolidates business communication tools into a single, user-friendly mobile interface. It offers secure voice calls, high-definition video meetings, and team chat functionalities to keep professionals connected and productive from any location.

Highlights
  • All-in-one business communications
  • Professional calls with privacy
  • Effortless HD video meetings
  • Smarter team messaging
  • Screen sharing and recording
  • Business texting
Features
Read full description

Work smarter. Wherever you are. The 8x8 Work app for iPhone puts your business communications in your pocket—secure voice calls, HD video meetings, and team chat, all in one beautifully streamlined app. Whether in back-to-back meetings or between coffee breaks, 8x8 Work keeps you seamlessly connected. From the first call to the final sign-off of the day, stay productive and professional, no matter where work takes you. Why iPhone users love 8x8 Work: +All-in-one business comms Make and receive business calls, start video meetings, and chat with teammates—all from one intuitive interface. +Professional calls, personal privacy Use your business number to call or text—without revealing your personal phone number. +Effortless video meetings Launch HD video meetings with a tap, record sessions, or go live on YouTube to reach a wider audience. +Smarter messaging Create public or private chat rooms, share files, @mention teammates, and see who’s available in real time. +Admin-approved IT teams get consistent control across locations—from corner offices to kitchen tables. Top features +HD audio and video calling from your iPhone +Instant meeting hosting with screen sharing and recording +Business texting and team chat with file sharing and presence +Customizable business hours and call handling +Reliable performance on Wi-Fi or cellular Ready to go? Requires an 8x8 X Series subscription. Need help? Visit 8x8 iOS Support: https://support.8x8.com/cloud-phone-service/voice/work-mobile

About

SMT Agent Hub App

This business app provides agents with essential resources for daily operations. It features a live forum for questions, carrier information, quoting and enrollment tools, and access to subsidy programs.

Highlights
  • Live agent forum
  • Carrier resources
  • Quoting and enrollment tools
  • Low income subsidy information
  • Medicare Savings Program access
Features
Read full description

The SMT Agent Hub is an agent's one stop shop for all the resources needed to run your buisness day to day. The Agent Hub includes a forum to ask all of your questions and get answers live, carrier resources, quoting and enrollment tools, resources for low income subsidy, the Medicare Savings Program, and more. All at your fingertips in an app.

Screenshots

8x8 Work4 screens
SMT Agent Hub App4 screens

Verdict

The call

The clearest difference is review sentiment: SMT Agent Hub App at 100% against 8x8 Work's 50%. SMT Agent Hub App also leads on rating (5.0 vs 3.8) and monetization model (free vs subscription). 8x8 Work's advantage is ratings volume (8.6K vs 2). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

SMT Agent Hub App holds the better App Store score, 5.0 against 3.8. That said, the two scores are not equally well evidenced: 8x8 Work has 8.6K ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 50% of 8x8 Work's written reviews are positive against 100% of SMT Agent Hub App's.

UpkeepUpdate frequency

8x8 Work ships an update monthly, SMT Agent Hub App every 2 months. The most recent releases landed on September 25, 2026 and June 5, 2026 respectively.

Scorecard5 real differences · 5 level
8x8 Work versus SMT Agent Hub App: the parameters behind the verdict, then further details
Parameter8x8 WorkSMT Agent Hub App
PriceFreeFree
Rating3.8 (8.6K ratings)5.0 (2 ratings) — better
Positive reviews50.0% of reviews100.0% of reviews — better
Number of ratings8.6K — better2
Update frequencyMonthly — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationSubscriptionFree — better
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.414.0 — better
Further details — not scored
Size204 MB445 MB
Age rating4+17+
Developer8x8, Inc.Senior Market Team, LLC

Customer experience

8x8 Work

All ratings8,649 ratings
Positive67.6%
Neutral5.3%
Negative27.0%
Written reviews566 reviews
Positive50.0%
Neutral9.4%
Negative40.6%

SMT Agent Hub App

All ratings2 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews2 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

8x8 Work

No in-app purchases

None

SMT Agent Hub App

No in-app purchases

Questions

Is 8x8 Work free?
8x8 Work is free to download, with no in-app purchases.
Is SMT Agent Hub App free?
SMT Agent Hub App is free to download, with no in-app purchases.
Which has better reviews, 8x8 Work or SMT Agent Hub App?
SMT Agent Hub App is rated higher. 8x8 Work averages 3.8 out of 5 from 8.6K ratings, while SMT Agent Hub App averages 5.0 from 2 ratings.
Do 8x8 Work or SMT Agent Hub App have ads?
Neither 8x8 Work nor SMT Agent Hub App shows ads.
Which is updated more often, 8x8 Work or SMT Agent Hub App?
8x8 Work ships an update monthly, and SMT Agent Hub App every 2 months. Most recently, 8x8 Work was updated on September 25, 2026 and SMT Agent Hub App on June 5, 2026.

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