Comparison

Amex vs Amazon Store Card

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Amex

Manage your American Express account securely from anywhere. Track spending, view rewards, pay your bill, and discover personalized offers. Enjoy quick, safe access with biometric login and instant alerts for added peace of mind.

Highlights
  • Secure account management
  • Track spending and rewards
  • Pay bills and manage balance
  • Card activation and Apple Pay setup
  • Freeze/unfreeze credit card
  • Real-time alerts and notifications
  • Discover personalized offers
Features
Currently charting
Read full description

The official American Express App for iPhone allows you to access your Account from anywhere. Track spending & rewards, find offers, review your balance, pay your bill and enjoy features only available in the Amex App. Touch ID and Face ID login (on supported devices), gives you quick, safe and secure access. Make the most of your Membership with the speed, security and convenience of the mobile Amex® App. SECURE ACCOUNT MANAGEMENT • Enhanced activation experience for you to confirm new Cards and setup your Account. • Activate your Credit Card for Apple Pay in the Amex App, then simply unlock, tap and pay. • Freeze and unfreeze your Credit Card instantly at any time. STAY ON TOP OF YOUR SPENDING • Check your American Express Account balance, pending transactions and sort charges by amount and date. • Go paperless with access to past PDF statements. • Turn on AutoPay to pay your Amex bill automatically from your bank account each month. • Check your spending power. Enter an amount for an expected purchase and you’ll see if it’ll be approved. Approval based on account status at the time of request • Filter transactions to see spending and subtotals for each card on your account. For Basic Card Members Only. PROTECTION WITH REAL-TIME ALERTS • Turn on purchase alerts to be notified when your Credit Card is charged. • Receive instant fraud alerts if suspicious activity is detected. • Never miss a payment with payment due reminders. • Manage all your notifications in the Amex Account tab. EXPLORE REWARDS AND BENEFITS • View your Rewards balance and find ways to use Membership Rewards® points* - from gift cards to credits on your statement. • Use points to cover your eligible charges via a credit on your Account. * • See personalized recommendations for other ways to use points. • Refer a friend and earn rewards when friends and family get an American Express Card through your referral. For eligible Card Members only. AMEX OFFERS * • Discover offers from places you shop, dine, travel and more. • Explore a map of nearby offers. • Get Amex Offers notifications direct to your device. MEMBERSHIP SCREEN* •Benefits apply only to applicable products. AWARD-WINNING SERVICE • We’re here to chat 24/7. Start a chat with us in seconds and revisit conversations any time in the app. We’d love to hear from you! Stay in touch with us using our social media pages: Twitter: @AmericanExpress Facebook: facebook.com/AmericanExpressUS/ Instagram: @americanexpress Send & Split® enhances the way you send money and split purchases with other Venmo and PayPal users, all in the American Express app.* Now you can pay friends with more flexibility and without the standard Venmo or PayPal credit card fee§. You can also seamlessly split your Amex purchases with others and get paid back directly to your Card as a statement credit. Best Part? You’ll be the one to earn the rewards for the purchase you split. Enrollment Requirement. Terms Apply. § PayPal may charge a fee when sending to non-US recipients. The American Express® App and app features are available only for eligible Card accounts in the United States. American Express® prepaid Cards and Cards issued by non-America Express issuers are not eligible. To log in, Card Members must have an American Express user ID and password or create one in the app. Apple, the Apple logo, iPad, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license. App Store is a service mark of Apple Inc. *To see the full Terms and Conditions, copy and paste the following link into your browser and scroll to the bottom of the page: https://amex.co/AmexApp-Terms For J.D. Power 2024 & 2025 award information, visit jdpower.com/awards.

About

Amazon Store Card

Securely manage your Amazon Store Card or Amazon Secured Card. Pay bills, view statements and activity, track rewards, and set up alerts. Access your digital card, view your credit score, and manage your profile.

Highlights
  • Pay bills
  • Access billing statements
  • Review account activity
  • View rewards points
  • Set up alerts
  • View digital card
  • View credit score
Features
Read full description

Manage your Amazon Store Card or Amazon Secured Card securely with the Amazon Store Card app. • Pay your bill • Access your billing statements • Review your account activity, including transaction amount, transaction status and item details • Set up spending and payment due alerts • Enroll in promotional alerts • View available rewards points • Redeem your rewards as a statement credit • Request a credit line increase • Report your card lost or stolen • Add an authorized user • View your digital card for access to your account number • Enroll in paperless statements • View purchase descriptions in activity • View your transactions by bill cycle • Edit your cardholder profile • View your credit score • Submit feedback to improve our app experience The Amazon Store Card and Amazon Secured Card are issued by Synchrony Bank.

Screenshots

Amex4 screens
Amazon Store Card4 screens

Verdict

The call

The clearest difference is ads: Amazon Store Card at none against Amex's shown. Amex's advantage is update cadence (every 2 weeks vs every 3 months) and review sentiment (63% vs 41%). On price, rating, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Amex holds the better App Store score, 4.9 against 4.7. That said, the two scores are not equally well evidenced: Amex has 4.4M ratings behind it against 131K, so its average is the more settled of the two. Written reviews point the same way: 63% of Amex's written reviews are positive against 41% of Amazon Store Card's.

UpkeepUpdate frequency

Amex ships an update every 2 weeks, Amazon Store Card every 3 months. Both last shipped on October 26, 2026.

Scorecard6 real differences · 5 level
Amex versus Amazon Store Card: the parameters behind the verdict, then further details
ParameterAmexAmazon Store Card
PriceFreeFree
Rating4.9 (4.4M ratings) — better4.7 (131K ratings)
Positive reviews63.0% of reviews — better41.0% of reviews
Number of ratings4.4M — better131K
Update frequencyEvery 2 weeks — betterEvery 3 months
AdsYesNo — better
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#24 — better—
DevicesiPhone, iPad — betteriPhone
Requires iOS18.2 — better26.0
Further details — not scored
Size525 MB32 MB
Age rating4+4+
DeveloperAmerican ExpressSynchrony Financial

Customer experience

Amex

All ratings4,413,310 ratings
Positive97.6%
Neutral0.9%
Negative1.5%
Written reviews3,509 reviews
Positive63.0%
Neutral4.2%
Negative32.8%

Amazon Store Card

All ratings130,853 ratings
Positive91.6%
Neutral6.5%
Negative1.9%
Written reviews227 reviews
Positive41.0%
Neutral14.5%
Negative44.5%

User reviews

Amex

From 4.4M App Store ratings

What we love

  • 💳 Reliable credit card with good benefits
  • 🤝 Excellent customer service and support
  • 🚀 Seamless app experience
  • 📱 Convenient mobile app features
  • 💳 Prestigious card status and recognition

Room to improve

  • 🤖 Inconsistent or unhelpful customer service
  • 💳 Unexpected account changes or credit limit reductions
  • 🤔 Confusing or misleading policies/offers
  • 🕰️ Slow or delayed payment processing
  • 🔒 Security issues with closed accounts

Amazon Store Card

From 131K App Store ratings

What we love

  • 🚀 Easy to use
  • 🔒 Secure login
  • 👍 Convenient payment options
  • 👍 Helpful for building credit
  • 👍 Straightforward app design

Room to improve

  • 🐛 Delayed transaction updates
  • 🐛 Inconsistent balance display
  • 🐛 Difficulty tracking scheduled payments
  • 🐛 Lack of detailed transaction history

Bugs and requests

Amex

Reported bugs

3 issues
  • Scrolling glitches in the mobile app
  • Inconsistent display of account balances
  • Inability to view high-yield savings accounts

Requested features

5 requests
  • Improved rewards tracking and redemption
  • Integrated dispute submission and status tracking
  • Automatic offer activation based on transactions
  • Better account balance and payment information
  • Seamless integration between mobile app and website

Amazon Store Card

Reported bugs

3 issues
  • Payments not reflecting in balance
  • App crashing or freezing on login
  • Inability to update contact information

Requested features

4 requests
  • Ability to view payment history
  • Option to set up automatic payments
  • Improved notification system for due dates
  • More detailed account information and analytics

In-app purchases

None

Amex

No in-app purchases

None

Amazon Store Card

No in-app purchases

Questions

Is Amex free?
Amex is free to download, with no in-app purchases.
Is Amazon Store Card free?
Amazon Store Card is free to download, with no in-app purchases.
Which has better reviews, Amex or Amazon Store Card?
Amex is rated higher. Amex averages 4.9 out of 5 from 4.4M ratings, while Amazon Store Card averages 4.7 from 131K ratings.
Do Amex or Amazon Store Card have ads?
Amex shows ads; Amazon Store Card does not.
Which is updated more often, Amex or Amazon Store Card?
Amex ships an update every 2 weeks, and Amazon Store Card every 3 months. Most recently, Amex was updated on October 26, 2026 and Amazon Store Card on October 26, 2026.

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