Amex Reviews: Is It Legit?

Customer Experience

Positive experience63.0% of reviews
Neutral4.2% of reviews
Negative experience32.8% of reviews

~ Based on 3,516 written reviews from the US App Store.

What users say about Amex

Is Amex Safe?

Amex appears safe based on user ratings. AppsHunter Safety Score for Amex is 98/100.

This assessment is based on 4,451,402 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.6% of ratings point to a safe experience
0.9% of ratings suggest some concerns
1.5% of ratings point to a risky experience

~ Based on 4,442,344 App Store ratings for Amex.

Is Amex Legit?

Amex appears to be a legitimate app. AppsHunter Legitimacy Score for Amex is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Lowered my credit limit

You would think lowering my credit limit by 30k would include a phone call and a letter. Think again… I monitor my credit luckily …. just found this out a month later. I think im done with this company. Looks like 2007/08 al over again. Beware

Ads in app

Amex is supposed to be a premium cc and there are ads in the app - trashy

Has always protected against

American Express has protected me multiple times over the years against companies who who refuse to refund for services never rendered or selling faulty products and refusing to resolve the issues while attempting to keep payment.

banner ads are back 🤮

pop ups for loans i don’t want were already annoying

Amex

This app is probably one of the easiest credit card apps to navigate. You can access all your rewards and offers and easily make payments all in the same place.

Awesome feature

Sustainability convenient feature

Amex

It’s the best

The best!!

I love everything about AMEX!

AI

I do love AMEX and have been loyal but not enjoying the AI aspect. When there is real time help needed AI is NOT the way to go

Not updated for iPhone Duo!!

This is the best designed banking app I have used, but it isn’t yet compatible with iPhone Duo— please fix!

Please just make it easy

I am generally happy with the Amex app, but let’s be honest. I just want to see my balance and pay my bill. The app wants me to explore my benefits and look at my business credit and earn more channel points and (the list goes on)… I’m not saying those other things aren’t important, but they are annoying distractions.
Make it easy for me to just log on, see my balance and pay my bill… it’s not complicated, so please don’t make it so.
Show more

No Duo update

Please update the app to support the iPhone Duo screen size

Amex App

Everything I need in one place

Refund, credit back issue

Everytime we get a refund or a credit back it should be on the latest or top of the statement not going back to the date when the transaction was made, Like visa or every other credit card that’s what they do so we can easily track our expenses

Will not work with ApplePay

For the kind nd of membership… I expect at least digital workability

The Best

Amex is the best card out there

How is it possible your app doesn’t work on my due date

Your app wasn’t working on the date my payment is due and yet you’re going to charge me interest in late fee fees. I repeatedly tried to make a payment and kept getting silly error messages. I was not able to make it work until the day after the payment was due. Not cool

Mr Nachum

The best credit card in the world and I don’t leave home without it

Desepcionante

No la recomiendo para nada

50 years.

Been wonderful! Just imagine, 50 years with my gold card and me and my AMEX CARD are treated so well.