Amex User Reviews

Customer Experience

Positive experience63.3% of reviews
Neutral4.6% of reviews
Negative experience32.1% of reviews

~ Based on 2,896 written reviews from the US App Store.

What users say

Is Amex Safe?

Amex appears safe based on user ratings. AppsHunter Safety Score for Amex is 98/100.

This assessment is based on 4,363,975 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.6% of ratings point to a safe experience
0.9% of ratings suggest some concerns
1.4% of ratings point to a risky experience

~ Based on 4,363,975 App Store ratings for Amex.

Is Amex Legit?

Amex appears to be a legitimate app. AppsHunter Legitimacy Score for Amex is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Offers aren't why I check the app

The information on the app is useful, but over time it's harder to check your current balance for your credit card, and AmEx sending you a bunch of offers for different products that you don't need.

Amex

The best!

Good App

Easy to use and easy to navigate

Love American Express

Best Card and app interface works incredibly well

Where did “pay it” go?

Where did “pay it” go? Before the update you could click on “pay it” to pay that transaction. Now you have to click into each transaction to pay it. Please bring it back.

Creo es la mejor app de bancos

Muy bien la última actualización que permite manejar la línea de crédito desde la app

Great app overall

Very good UI. No problems so far

AMEX BEST

10+

Excellent service!!

I couldn’t be happier with the response to questions…

Insane!

I just finished paying off my phone, and now they’re trying to require I have an iOS 18.2 or greater to use the app. This app was great until it got douchey.

Súper

Great experience

Mrs

Best app easy to navigate

What’s the truth?!

Whenever I attempt to login, I receive an error saying I need to update my app, yet in the App Store, there is no option to update??

Centurion is a joke

I pay premium dollars and a card member for over 20 years and can’t get into the club due to over crowding. I’m done with AE and poor service.

Owner

Great service

Always Awesome

Always Awesome

Worst credit card company ever

You will never deal with a worse company than American Express. Joined for the perks but it’s really nothing compared to their horrible customer service, constantly hounding you over $20, and canceling your card if you don’t pay those $20 meanwhile you have a $3k limit. How does that make sense. Paying this off and canceling Amex. Not worth it.
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DISRESPECTFUL PROGRAMMERS

IF YOU ARE FORCING AN UPDATE TELL ME BEFORE I LOG IN NOT AFTER. THIS IS DISRESPECTFUL OF MY TIME.

Keep getting worse

Why on each update te app keep getting worse ? I added my device to trusted devices and yet keep getting request to verify my identity even with Face ID enabled .

Flop app. Zero Stars.

App is horrible to use. A big red close to limit icon when you are 5k away from limit. Greedy Amex lacking features. Lots of errors except when taking payment. Everything else is a flop. App needs qc. Can’t make future payments although minimum due is satisfied for month. Keeps sending passcode when faceid is toggled on
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