Citrix Workspace vs Comstice Mobile Agent

Citrix Workspace app lets you access your SaaS, web apps, mobile, virtual apps, files, and desktops to help you be as productive on the go as you are in the office. If your company uses Citrix, you have the freedom to work on your favourite device from wherever you are. Just ask your IT department how to get started. HOW TO USE CITRIX Workspace app 1. Open Citrix Workspace app and tap on Get Started. 2. Enter the Server or email address as instructed by Your IT Help Desk or system administrator. 3. Enter your User Name and Password. 4. Select the applications you want to use. 5. For adding multiple accounts, navigate to Settings and tap on Manage Accounts. 6. For Deleting/Editing Account already added navigate to Settings and tap on the Store. HOW TO REPORT AN ISSUE TO CITRIX - Please contact your company's IT support team before following these steps: Option 1 1. Open Citrix Workspace app and tap 'Settings' and then 'Report Issue'. 2. Click on Advanced, choose Location as File & Console, Log Level as Verbose, click on the back arrow. 3. Type in a description of the issue and click Share. Choose your Email app. This will generate a log file attached to the draft email. 4. Send the email to your company's IT support team. Option 2 1. In the App Store, go to Citrix Workspace 2. Tap 'Reviews' and then tap 'App Support' found at the bottom right of the screen. 3. This launches the Citrix support forum where you can review reported issues OR 4. To report issues, tap the menu icon and create an account first.

Comstice Mobile Agent is a call center agent app for Cisco Finesse for UCCE, PCCE, UCCX, Avaya AES and Genesys PureConnect. It helps users to login as call center agents, set themselves available / ready and receive customer calls from their mobile phone line. Comstice Mobile Agent helps call center agents to switch between desktop and mobile easily as well as lets other employees and partners to join the customer journey as call center agents. Field engineers, sales executives, insurance brokers, lawyers, medical doctors and nurses, public service employees can login as a call center agent and start taking calls through their mobile GSM line. Comstice Mobile Agent helps to get full call center reporting, compliance voice recording as well as ability to shield agent's phone number, ability to set their presence (break, lunch, driving to customer etc.). It can pick the agents based on their live geo-location and many other features. Comstice Mobile Agent does not require any mobile VPN solution. It communicates with call centers via Comstice Mobility Server. Businesses can host Comstice Mobility Server on their network DMZ or their cloud service.