Comparison

DEWA vs Sergas Group

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

DEWA

This app offers an interactive digital platform with innovative services and features designed to enhance the experience for consumers, builders, suppliers, and students. It aims to create sustainable value for all users.

Highlights
  • Interactive digital platform
  • Innovative services
  • Elevated digital experience
  • Sustainable value creation
  • Designed for multiple user types
Features
Read full description

DEWA Smart App provides a unique interactive platform offering an elevated digital experience, powered by integrated bundles of innovative services and features, delicately designed to exceed the expectations of consumers, builders, suppliers, and students. The App creates an added sustainable value for all stakeholders.

About

Sergas Group

Manage your gas services in the UAE with this app. Connect, disconnect, view bills, submit meter readings, and access helpful articles on gas safety and emergency response. Experience convenience in managing your gas needs.

Highlights
  • Connect/disconnect gas service
  • View and manage bills
  • Submit meter readings
  • Access gas safety tips
  • Emergency response information
  • Manage gas services efficiently
Features
Read full description

Welcome to the Sergas Group App, your one-stop solution for all things gas in the UAE. Whether you're looking to connect, disconnect, or manage your gas service efficiently, we've got you covered in just a few taps! Need to check your latest bill or submit a meter reading? Do it with ease with our app! Say goodbye to paperwork and hello to convenience. Settle your inquiries from the comfort of your home or on the go. But wait, there's more! Dive into our rich library of articles for handy tips on making the most of our gas services. From safety tips to immediate emergency response, we're here to empower you . At Sergas Group, we believe in providing remarkable experience for our clients. Download the app today and experience the ease and efficiency of managing your gas services with a smile!

Screenshots

DEWA4 screens
Sergas Group4 screens

Verdict

The call

The clearest difference is review sentiment: DEWA at 48% against Sergas Group's 0%. DEWA also leads on rating (4.6 vs 2.5) and ratings volume (6.1K vs 6). Sergas Group's advantage is update cadence (every 2 weeks vs every 6 weeks) and iOS requirement (14.0 vs 16.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

DEWA holds the better App Store score, 4.6 against 2.5. That said, the two scores are not equally well evidenced: DEWA has 6.1K ratings behind it against 6, so its average is the more settled of the two. Written reviews point the same way: 48% of DEWA's written reviews are positive against 0% of Sergas Group's.

UpkeepUpdate frequency

DEWA ships an update every 6 weeks, Sergas Group every 2 weeks. The most recent releases landed on October 23, 2026 and October 24, 2026 respectively.

Scorecard6 real differences · 4 level
DEWA versus Sergas Group: the parameters behind the verdict, then further details
ParameterDEWASergas Group
PriceFreeFree
Rating4.6 (6.1K ratings) — better2.5 (6 ratings)
Positive reviews48.0% of reviews — better0.0% of reviews
Number of ratings6.1K — better6
Update frequencyEvery 6 weeksEvery 2 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, Apple TV, Apple Watch, Vision Pro — betteriPhone, iPad, iPod
Requires iOS16.014.0 — better
Further details — not scored
Size224 MB112 MB
Age rating4+4+
DeveloperDubai Electricity & Water AuthorityInternational Gas services LLC

Customer experience

DEWA

All ratings6,130 ratings
Positive91.4%
Neutral3.1%
Negative5.5%
Written reviews125 reviews
Positive48.0%
Neutral4.8%
Negative47.2%

Sergas Group

All ratings4 ratings
Positive25.0%
Neutral0.0%
Negative75.0%
Written reviews2 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Bugs and requests

DEWA

Reported bugs

4 issues
  • Frequent app crashes
  • Unreliable login and password recovery
  • Inconsistent data and consumption tracking
  • Compatibility issues with international payment methods

Requested features

4 requests
  • Ability to update personal and payment details
  • Improved payment process
  • Ability to easily add multiple accounts
  • Access to monthly statements

Sergas Group

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

DEWA

No in-app purchases

None

Sergas Group

No in-app purchases

Questions

Is DEWA free?
DEWA is free to download, with no in-app purchases.
Is Sergas Group free?
Sergas Group is free to download, with no in-app purchases.
Which has better reviews, DEWA or Sergas Group?
DEWA is rated higher. DEWA averages 4.6 out of 5 from 6.1K ratings, while Sergas Group averages 2.5 from 6 ratings.
Do DEWA or Sergas Group have ads?
Neither DEWA nor Sergas Group shows ads.
Which is updated more often, DEWA or Sergas Group?
DEWA ships an update every 6 weeks, and Sergas Group every 2 weeks. Most recently, DEWA was updated on October 23, 2026 and Sergas Group on October 24, 2026.

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