DEWA vs Sergas Group
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
DEWA
This app offers an interactive digital platform with innovative services and features designed to enhance the experience for consumers, builders, suppliers, and students. It aims to create sustainable value for all users.
- Interactive digital platform
- Innovative services
- Elevated digital experience
- Sustainable value creation
- Designed for multiple user types
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DEWA Smart App provides a unique interactive platform offering an elevated digital experience, powered by integrated bundles of innovative services and features, delicately designed to exceed the expectations of consumers, builders, suppliers, and students. The App creates an added sustainable value for all stakeholders.
Sergas Group
Manage your gas services in the UAE with this app. Connect, disconnect, view bills, submit meter readings, and access helpful articles on gas safety and emergency response. Experience convenience in managing your gas needs.
- Connect/disconnect gas service
- View and manage bills
- Submit meter readings
- Access gas safety tips
- Emergency response information
- Manage gas services efficiently
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Welcome to the Sergas Group App, your one-stop solution for all things gas in the UAE. Whether you're looking to connect, disconnect, or manage your gas service efficiently, we've got you covered in just a few taps! Need to check your latest bill or submit a meter reading? Do it with ease with our app! Say goodbye to paperwork and hello to convenience. Settle your inquiries from the comfort of your home or on the go. But wait, there's more! Dive into our rich library of articles for handy tips on making the most of our gas services. From safety tips to immediate emergency response, we're here to empower you . At Sergas Group, we believe in providing remarkable experience for our clients. Download the app today and experience the ease and efficiency of managing your gas services with a smile!
Screenshots
Verdict
The clearest difference is review sentiment: DEWA at 48% against Sergas Group's 0%. DEWA also leads on rating (4.6 vs 2.5) and ratings volume (6.1K vs 6). Sergas Group's advantage is update cadence (every 2 weeks vs every 6 weeks) and iOS requirement (14.0 vs 16.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
DEWA holds the better App Store score, 4.6 against 2.5. That said, the two scores are not equally well evidenced: DEWA has 6.1K ratings behind it against 6, so its average is the more settled of the two. Written reviews point the same way: 48% of DEWA's written reviews are positive against 0% of Sergas Group's.
DEWA ships an update every 6 weeks, Sergas Group every 2 weeks. The most recent releases landed on October 23, 2026 and October 24, 2026 respectively.
| Parameter | DEWA | Sergas Group |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (6.1K ratings) — better | 2.5 (6 ratings) |
| Positive reviews | 48.0% of reviews — better | 0.0% of reviews |
| Number of ratings | 6.1K — better | 6 |
| Update frequency | Every 6 weeks | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, Apple TV, Apple Watch, Vision Pro — better | iPhone, iPad, iPod |
| Requires iOS | 16.0 | 14.0 — better |
| Further details — not scored | ||
| Size | 224 MB | 112 MB |
| Age rating | 4+ | 4+ |
| Developer | Dubai Electricity & Water Authority | International Gas services LLC |
Customer experience
DEWA
Sergas Group
Bugs and requests
DEWA
Reported bugs
4 issues- Frequent app crashes
- Unreliable login and password recovery
- Inconsistent data and consumption tracking
- Compatibility issues with international payment methods
Requested features
4 requests- Ability to update personal and payment details
- Improved payment process
- Ability to easily add multiple accounts
- Access to monthly statements
Sergas Group
Not enough reviews yet to summarise bugs or requests.
In-app purchases
DEWA
No in-app purchases
Sergas Group
No in-app purchases







