PerfectServe Practitioner vs VirtualisChat

This mobile app is for physicians, physician assistants and other credentialed medical staff or advanced practice providers that work in both inpatient and outpatient settings. Get only the communications you need. No more unnecessary interruptions. No more lost or delayed messages. Protect your caller ID. Collaborate instantly with other physicians and care team members. PerfectServe® is healthcare’s most intelligent system of clinical communications – an integrated set of solutions designed to unite physicians, nurses and other care team members across inpatient and outpatient settings and facilitate communication-driven workflows for timely care team collaboration. WITH THE PERFECTSERVE PRACTITIONER APP, YOU CAN: - Send a secure message to colleagues, including text messages, clinical photos, voice messages and group messages. - Automatically identify and connect to the colleague you need to reach at that particular moment in time with Dynamic Intelligent Routing®. - Securely call patients while protecting your caller ID privacy and overcoming caller ID block. When you call a patient, your office number — not your personal mobile number — appears as the caller ID. - Instantly sign on or off call or change who is covering call. The changes take effect immediately. - Easily change how you are reached based on your predefined communication preferences. - Change your status for those situations when you cannot be contacted directly (e.g., in surgery, clinic, etc.) with just a click. All communications will be automatically routed to the right back-up colleague. - View and manage patients assigned to your group and manage which provider is caring for each. - Easily capture charges at the point of care in just a couple of clicks to avoid lost charges and speed revenue recognition. - Access 24/7/365 personal assistance from the Support Center. PLEASE READ BEFORE DOWNLOADING: To use this app, your organization must be a PerfectServe client. If you are unsure of your organization’s status, please contact your IT department. Call 866.844.5484 to learn more about PerfectServe. SIGN-IN INSTRUCTIONS: Upon initial sign-in, please use your provided PerfectServe username and password

VirtualisChat - Professional Healthcare Communication Platform Streamline clinical consultations and improve patient care with VirtualisChat, the comprehensive telemedicine platform designed specifically for healthcare providers and hospital systems. KEY FEATURES AI-Powered Clinical Consultations • Automatic acuity assessment (High, Moderate, Low) • Intelligent specialty routing • Patient search and management • Real-time consultation tracking • Multi-provider team consultations Secure Messaging • HIPAA-focused security • Private and group conversations • Real-time message delivery • File sharing capabilities • Message reactions and threading • Read receipts HD Video & Audio Calling • High-quality video consultations • VoIP calling with background support • Native iOS CallKit integration • Call controls (mute, speaker, video toggle) • Persistent call status bar Advanced Security • Multi-factor authentication (OTP + Biometric) • Face ID / Touch ID support • Encrypted credential storage • Protected Health Information (PHI) encryption • Comprehensive audit logging Scheduling & On-Call Management • Shift management • Real-time on-call tracking by specialty • Multi-hospital support • Live availability status • Monthly schedule builder Smart Notifications • Real-time push notifications • Consultation alerts • VoIP call notifications • Badge count management • Background notification support Built for Healthcare Professionals Physicians, nurses, and specialists Hospital administrators On-call scheduling coordinators Virtual care providers Multi-hospital systems WHY VIRTUALIS CHAT? Improve Response Times: AI-assisted triage and specialty routing Enhance Collaboration: Team-based consultations with secure messaging Increase Efficiency: Integrated scheduling and availability tracking Ensure Compliance: HIPAA-focused security and audit trails Reduce Burnout: Streamlined workflows and smart notifications PROFESSIONAL USE ONLY VirtualisChat is designed for licensed healthcare professionals and hospital staff. This application requires organizational credentials for access. SECURITY & PRIVACY Your data security is our priority. All communications are encrypted, and we maintain strict HIPAA compliance standards. User authentication includes multi-factor verification and biometric options. SUPPORT For technical support or questions, contact your hospital administrator or our support team through the in-app help section.