Uber vs Airbnb
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Uber
Easily request various types of rides, from affordable options for solo trips to larger vehicles for groups. Get upfront pricing and estimated arrival times for stress-free travel. Book rides in advance and explore eco-friendly options.
- Request various ride types
- Upfront pricing and ETA
- Book rides in advance
- Eco-friendly ride options
- Rent cars with delivery
- Food and grocery delivery
- Package delivery service
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Join the millions of riders who trust Uber for their everyday travel needs. Whether you’re running an errand across town or exploring a city far from home, getting there should be easy. FIND THE RIDE YOU WANT Find the perfect ride right at your fingertips! Uber is here to make your journey stress-free and enjoyable. Pick from a wide range of products that the Uber app has to offer including: - UberX: Affordable rides, all to yourself - Electric: Eco-Friendly - UberXL: Affordable rides for groups up to 6 - Comfort: Newer cars with extra legroom - Comfort Electric: Premium zero-emission cars - Uber Pet: Affordable rides for you and your pet - Black: Luxury rides with professional drivers - Taxi: You now have the option to request a cab or a taxi on demand using Uber in select cities - 2-wheels: Find a scooter to start riding roday UPFRONT PRICING With Uber, you no longer need to worry about hidden costs or unexpected surprises. As you enter your destination in the app, you get upfront pricing and the estimated time of arrival. SAFETY TOGETHER Safety is a top priority at Uber. We have established comprehensive safety features to help ensure every rider and driver feels secure and comfortable. AFFORDABLE PRICING We’re doing all we can to make our pricing as transparent as possible. - UberX Share: UberX Share connects you to other riders headed in the same direction. - Group Rides: Share the journey with friends. - Split Fare: Don’t worry about doing the math later—split the cost evenly while you’re still on the ride. JOIN UBER ONE FOR EXCLUSIVE PERKS Benefit from $0 Delivery Fee and up to 10% off eligible delivery and pickup orders, 6% Uber Cash back on eligible rides and a $5 credit if our Latest Arrival Estimate on your order is off. Other fees & terms apply. For more details see uber.com/uberone. RESERVE RIDES IN ADVANCE Need a ride at a specific time? No problem! Uber allows you to reserve rides in advance, so you can plan your day with confidence. GO GREEN Uber is committed to building a sustainable future for our cities. With a growing fleet of electric and hybrid vehicles, you can choose eco-friendly rides to reduce your carbon footprint. RENT CARS Whether you need a car today or later, the online booking experience and vehicle selection will help you find the right vehicle for a family vacation, a weekend getaway, airport travel, errands and more. MORE FEATURES Delivery: Order food from your favorite restaurants through Uber Eats. Stock up on groceries, shop pharmacy, convenience and pet supplies and get them all delivered. Uber Connect: an easy, same-day, no-contact delivery solution that allows people to send items whether it’s a care package for a loved one or an item you sold online. Transit: Say goodbye to complicated time schedules, hectic transfers, and unexpected waits while reducing your trip’s emissions. Uber Charter: Book high-capacity group rides in vehicles seating 14-55 passengers, such as limo buses, luxury vans, and coach buses. 2-Wheels: Did you know you can also bike or ride a scooter with the Uber app? Uber for Business: Manage and track business travel, meal programs, and more on one dashboard. Uber Hourly: Keep a car and driver with you for hours. Uber Car Seat: Uber Car Seat provides one forward-facing car seat for a child who is at least 2 years old, 22 pounds, and 31 inches tall. Get Started Now! Download the Uber app and create an account today. Uber is available in the following cities: Boston, DC, LA, New York, San Francisco, Vegas, Orlando, Chicago and more. Check if Uber is available in your city at https://www.uber.com/cities. Stay updated on the latest news, promotions, and offers by following us on Twitter at https://twitter.com/uber and liking us on Facebook at https://www.facebook.com/uber.
Airbnb
Discover and book unique accommodations, local experiences, and professional services worldwide. Find the perfect stay for any trip, explore authentic activities hosted by locals, and enhance your visit with convenient on-demand services.
- 8+ million vacation rentals
- Thousands of local experiences
- On-demand professional services
- Personalized trip recommendations
- Offline trip details
- In-app messaging with hosts
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AIRBNB MORE THAN AN AIRBNB The world is endlessly interesting and with Airbnb, you can explore it in more ways than ever. Find remarkable homes, unforgettable experiences, and incredible services all in one app. Get inspired, book, and go. BOOK A HOME AND GO WHERE HOTELS CAN’T Explore 8+ million vacation rentals in 240+ countries and regions to find the perfect stay for every kind of trip, whether you’re traveling alone or with a group. Use over 80 filtering options to find the amenities you want, like a pool, a kitchen, or accessibility features like step-free entry. View all the details of a place at a glance on the listing page and check out the ratings and reviews to see what other guests who’ve stayed there think about it, too. DON’T JUST SEE A PLACE, EXPERIENCE IT Find thousands of experiences around the world, hosted by locals who know their city best—all vetted for quality based on a host’s expertise, reputation, and authenticity. Uncover unique perspectives on landmarks and museums. Get a taste of local cuisine through cooking classes and food tours. Enjoy the great outdoors, an art workshop, a live performance, and much more. Plus, check out Airbnb Originals—extraordinary experiences hosted by the world’s most interesting people, designed exclusively for Airbnb. MAKE YOUR STAY EVEN MORE SPECIAL WITH INCREDIBLE SERVICES Make the most of your stay by booking incredible services right at your Airbnb, like private chefs, photography, catering, prepared meals, hair styling, nail treatments, makeup, massages, personal training, and spa treatments—each offered by experienced service hosts who have been vetted for quality. You can book thousands of professional services at nearly every price, all in one app, all over the world. Best of all, you don’t need to stay at an Airbnb or even be on a trip to get these services. Schedule a blowout, training session, and more right at home. GET A TRAVEL APP THAT TRAVELS WITH YOU After you book a home, you’ll get personalized recommendations on the homepage suggesting services and experiences for your trip, tailored to where you’re staying and who you’re traveling with. And the redesigned Profile gives you a snapshot of all the places you’ve been to on Airbnb, and the people you’ve met along the way. FIND ALL YOUR TRIP INFO IN ONE PLACE Quickly find or share the details of your reservation—making it easier for everyone to get there, get inside, and get connected to wifi with just a tap. Our in-app messaging means every guest on the trip can easily communicate with hosts to say hi, ask questions, and receive up-to-the-minute booking updates. You can also share photos, videos, and even customize an Airbnb Service, all in the same chat. And with a day-by-day view of everything you booked in the updated Trips tab, it’s simple to keep track of your plans and get key details like check-in times, special instructions, and entry codes all in one place, even when you’re offline. WANT TO HOST? AIRBNB MAKES IT EASY. Whether you want to host a home, experience, or service, you can reach millions of people traveling and grow your business on Airbnb. List your home in a few simple steps. Or, you can apply to host an experience or service and once approved, you’re ready to welcome the world. YOU’VE COME THIS FAR—NOW GO FARTHER Stop reading and fire up the app to book yourself a one-of-a-kind trip on Airbnb.
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Verdict
Uber and Airbnb both sit at 4.9 stars, but that hides the real split: 69% of Uber's written reviews are positive against 14% of Airbnb's. Uber also leads on ratings volume (17M vs 703K) and chart position (#1 vs #3). On price, rating, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.9 for Uber against 4.8 for Airbnb. That said, the two scores are not equally well evidenced: Uber has 17M ratings behind it against 703K, so its average is the more settled of the two. Written reviews are what separate them: 69% of Uber's written reviews are positive against 14% of Airbnb's.
Both ship on a similar rhythm, roughly weekly. Both last shipped on October 19, 2026.
| Parameter | Uber | Airbnb |
|---|---|---|
| Price | Free | Free |
| Rating | 4.9 (17M ratings) — better | 4.8 (703K ratings) |
| Positive reviews | 68.6% of reviews — better | 13.8% of reviews |
| Number of ratings | 17M — better | 703K |
| Update frequency | Weekly | Weekly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free with in-app purchases |
| Best chart rank | #1 — better | #3 |
| Devices | iPhone, iPad | iPhone, iPad, Apple TV — better |
| Requires iOS | 18.0 | 18.0 |
| Further details — not scored | ||
| Size | 407 MB | 346 MB |
| Age rating | 4+ | 4+ |
| Developer | Uber Technologies, Inc. | Airbnb, Inc. |
Customer experience
Uber
Airbnb
User reviews
Uber
From 17M App Store ratingsWhat we love
- 🚀 Convenient transportation
- 🤝 Friendly drivers
- 💰 Affordable prices
- 🗺️ Accurate GPS navigation
Room to improve
- 🚗 Unreliable drivers
- 🕰️ Long wait times
- 💰 Surge pricing issues
- 🔍 Inaccurate location tracking
- 🤖 Poor customer service
Airbnb
From 703K App Store ratingsWhat we love
- 🚀 Great customer service
- 💡 Expanded app features
- 👍 Variety of accommodation options
Room to improve
- 🐛 Unreliable calendar and messaging
- 🔒 Lack of host verification and accountability
- 💰 Deceptive pricing and hidden fees
- 🤖 Poor outsourced customer support
Bugs and requests
Uber
Reported bugs
3 issues- App crashes and glitches
- Payment processing problems
- Incorrect trip details and charges
Requested features
4 requests- Option to choose preferred drivers
- Improved in-app support and communication
- Ability to provide detailed feedback on rides
- More transparency around surge pricing
Airbnb
Reported bugs
3 issues- App crashes and lags
- Incorrect calendar and date information
- Inability to update payment methods
Requested features
3 requests- Ability to leave negative reviews for hosts
- Better search filters for location and distance
- More host verification and security measures
In-app purchases
Uber
No in-app purchases
Airbnb
No in-app purchases









