Comparison

Uber vs Kango

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Uber

Easily request various types of rides, from affordable options for solo trips to larger vehicles for groups. Get upfront pricing and estimated arrival times for stress-free travel. Book rides in advance and explore eco-friendly options.

Highlights
  • Request various ride types
  • Upfront pricing and ETA
  • Book rides in advance
  • Eco-friendly ride options
  • Rent cars with delivery
  • Food and grocery delivery
  • Package delivery service
Features
Read full description

Join the millions of riders who trust Uber for their everyday travel needs. Whether you’re running an errand across town or exploring a city far from home, getting there should be easy. FIND THE RIDE YOU WANT Find the perfect ride right at your fingertips! Uber is here to make your journey stress-free and enjoyable. Pick from a wide range of products that the Uber app has to offer including: - UberX: Affordable rides, all to yourself - Electric: Eco-Friendly - UberXL: Affordable rides for groups up to 6 - Comfort: Newer cars with extra legroom - Comfort Electric: Premium zero-emission cars - Uber Pet: Affordable rides for you and your pet - Black: Luxury rides with professional drivers - Taxi: You now have the option to request a cab or a taxi on demand using Uber in select cities - 2-wheels: Find a scooter to start riding roday UPFRONT PRICING With Uber, you no longer need to worry about hidden costs or unexpected surprises. As you enter your destination in the app, you get upfront pricing and the estimated time of arrival. SAFETY TOGETHER Safety is a top priority at Uber. We have established comprehensive safety features to help ensure every rider and driver feels secure and comfortable. AFFORDABLE PRICING We’re doing all we can to make our pricing as transparent as possible. - UberX Share: UberX Share connects you to other riders headed in the same direction. - Group Rides: Share the journey with friends. - Split Fare: Don’t worry about doing the math later—split the cost evenly while you’re still on the ride. JOIN UBER ONE FOR EXCLUSIVE PERKS Benefit from $0 Delivery Fee and up to 10% off eligible delivery and pickup orders, 6% Uber Cash back on eligible rides and a $5 credit if our Latest Arrival Estimate on your order is off. Other fees & terms apply. For more details see uber.com/uberone. RESERVE RIDES IN ADVANCE Need a ride at a specific time? No problem! Uber allows you to reserve rides in advance, so you can plan your day with confidence. GO GREEN Uber is committed to building a sustainable future for our cities. With a growing fleet of electric and hybrid vehicles, you can choose eco-friendly rides to reduce your carbon footprint. RENT CARS AND HAVE THEM DELIVERED TO YOU Whether you need a car today or later, the online booking experience will help you find the right vehicle for a family vacation, a weekend getaway, airport travel, and more. You can have a rental car delivered to your door at the time and location of your choice with Valet, currently available in select cities. MORE FEATURES Delivery: Order food from your favorite restaurants through Uber Eats. Stock up on groceries, shop pharmacy, convenience and pet supplies and get them all delivered. Uber Connect: an easy, same-day, no-contact delivery solution that allows people to send items whether it’s a care package for a loved one or an item you sold online. Transit: Say goodbye to complicated time schedules, hectic transfers, and unexpected waits while reducing your trip’s emissions. Uber Charter: Book high-capacity group rides in vehicles seating 14-55 passengers, such as limo buses, luxury vans, and coach buses. 2-Wheels: Did you know you can also bike or ride a scooter with the Uber app? Uber for Business: Manage and track business travel, meal programs, and more on one dashboard. Uber Hourly: Keep a car and driver with you for hours. Uber Car Seat: Uber Car Seat provides one forward-facing car seat for a child who is at least 2 years old, 22 pounds, and 31 inches tall. Get Started Now! Download the Uber app and create an account today. Uber is available in the following cities: Boston, DC, LA, New York, San Francisco, Vegas, Orlando, Chicago and more. Check if Uber is available in your city at https://www.uber.com/cities. Stay updated on the latest news, promotions, and offers by following us on Twitter at https://twitter.com/uber and liking us on Facebook at https://www.facebook.com/uber.

About

Kango

This app provides safe, pre-screened drivers for children's transportation needs. It allows for scheduling one-time or recurring rides to school, activities, or appointments, offering real-time updates and driver tracking.

Highlights
  • Schedule recurring rides
  • Book drivers for activities
  • Pre-screened and trained drivers
  • Real-time ride tracking
  • Request preferred drivers
  • Booster/car seat options
Features
Read full description

Safe rides for kids, from preschool to high school, 7 days a week. Kango - for students and families going places! Kango helps families and schools get kids where they need to go: ● Schedule recurring rides to and from school ● Book a driver to take your daughter to ballet while you are on a business trip ● Set up a weekly ride to take your son and his three friends to soccer practice every Thursday ● Have a Kango driver take you and your toddler to preschool before you go to work ● And more! With Kango, book rides from pre-screened drivers. All Kango drivers have at least 3 years of childcare experience, and have passed our comprehensive screening process (including fingerprinting, background checks and DMV checks) and training to ensure they can provide the best, safest service possible. You can even request your family's preferred drivers, or meet a driver in advance. Kango serves CA - SF Bay Area, LA, San Fernando Valley, San Gabriel Valley, Modesto/Stockton/Merced, Oroville, Monterey, Salinas, Orange County, and San Diego and Arizona - Phoenix, Tucson, Casa Grande. ***************************************** HOW KANGO WORKS Kango gives you access to a trustworthy selection of pre-screened drivers. All you need to do is: 1. Schedule a ride Kango supports one-time or recurring requests, and provides boosters or car seats as needed. Booking at least 24h in advance is recommended. Kango is the only service that accepts same-day requests as well, without a cut-off time. 2. See who can help We’ll reach out to our pool of drivers in your area and find the best person to fulfill your request. You can request your preferred driver(s) or meet one ahead of time. 3. Stay in touch every step of the way Enjoy real-time updates from your driver or track their location in the app. Or call them directly. GET STARTED Start using Kango today. When you’re ready to book a Kango driver, sign up and request what you need. Prices vary according to the type and duration of services required. ***************************************** PRAISE FOR KANGO FROM PARENTS: “I chose to use Kango because it is the most convenient way to get around with a toddler. The drivers are screened and they have their own car seats which saves a lot of hassle.” ~Blanca "I work full time so I thought I'd have to skip opportunities for my kids that are off site from school/after-school care...so finding out about Kango was great! My son, who is often tentative with new people and processes, is completely comfortable and enjoys the rides (and story times!) with the driver." ~Leah G. FROM KANGO DRIVERS: "I love being a part of the Kango family, especially driving the little ones ...I can interact directly with parents in the app and schedule my rides ahead of time. It's an app with a human touch." ~Stassa “Having two teenage kids of my own, I drove my kids to school myself for years...I do this for Kango now and it puts a smile on my face. I'm grateful to be able to continue this very important work.” ~Lola FROM THE PRESS: "They say it takes a village to raise a child, but an app called Kango is bringing that idiom into the 21st century [… ] Kango is going to make parents' lives much easier." --Business Insider "Parents will like this app, but kids who used to get stuck waiting for a ride home will love it." --Techcrunch

Screenshots

Uber4 screens
Kango4 screens

Verdict

The call

The clearest difference is update cadence: Uber at weekly against Kango's every 2 months. Uber also leads on ratings volume (17M vs 652) and chart position (#1 vs unranked). Kango's advantage is iOS requirement (15.0 vs 18.0). On price, rating, review sentiment and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.9 for Uber against 4.8 for Kango. That said, the two scores are not equally well evidenced: Uber has 17M ratings behind it against 652, so its average is the more settled of the two. Written reviews are what separate them: 69% of Uber's written reviews are positive against 71% of Kango's.

UpkeepUpdate frequency

Uber ships an update weekly, Kango every 2 months. Both last shipped on September 24, 2026.

Scorecard4 real differences · 7 level
Uber versus Kango: the parameters behind the verdict, then further details
ParameterUberKango
PriceFreeFree
Rating4.9 (17M ratings) — better4.8 (652 ratings)
Positive reviews68.8% of reviews71.0% of reviews — better
Number of ratings17M — better652
Update frequencyWeekly — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree with in-app purchases
Best chart rank#1 — better—
DevicesiPhone, iPadiPhone, iPod
Requires iOS18.015.0 — better
Further details — not scored
Size401 MB50 MB
Age rating4+4+
DeveloperUber Technologies, Inc.DoLightful Inc

Customer experience

Uber

All ratings16,875,151 ratings
Positive97.8%
Neutral0.9%
Negative1.4%
Written reviews18,447 reviews
Positive68.8%
Neutral3.0%
Negative28.1%

Kango

All ratings652 ratings
Positive93.9%
Neutral2.6%
Negative3.5%
Written reviews62 reviews
Positive71.0%
Neutral1.6%
Negative27.4%

User reviews

Uber

From 17M App Store ratings

What we love

  • 🚀 Convenient transportation
  • 🤝 Friendly drivers
  • 💰 Affordable prices
  • 🗺️ Accurate GPS navigation

Room to improve

  • 🚗 Unreliable drivers
  • 🕰️ Long wait times
  • 💰 Surge pricing issues
  • 🔍 Inaccurate location tracking
  • 🤖 Poor customer service

Kango

From 652 App Store ratings

What we love

  • 🚀 Great help for working parents
  • 👍 Legit and a life saver
  • 👍 Driver profiles and meeting driver ahead of time
  • 👍 Great service
  • 👍 Amazing service helping Quest Therapeutic Camp families transporting special needs children

Room to improve

  • 🐛 Unreliable
  • 💰 Predatory fees
  • 🚫 Company closed?!
  • 💰 Missing payments
  • 🐛 Terrible booking process and unclear steps

Bugs and requests

Uber

Reported bugs

3 issues
  • App crashes and glitches
  • Payment processing problems
  • Incorrect trip details and charges

Requested features

4 requests
  • Option to choose preferred drivers
  • Improved in-app support and communication
  • Ability to provide detailed feedback on rides
  • More transparency around surge pricing

Kango

Reported bugs

4 issues
  • Login screen freezes
  • Incompatible with older devices
  • Messages disappearing before sending
  • Unreliable cancellation policy

Requested features

3 requests
  • More available drivers during school drop off hours
  • Dark mode option
  • Advanced analytics dashboard

In-app purchases

None

Uber

No in-app purchases

None

Kango

No in-app purchases

Questions

Is Uber free?
Uber is free to download, with no in-app purchases.
Is Kango free?
Kango is free to download, with no in-app purchases.
Which has better reviews, Uber or Kango?
Uber is rated higher. Uber averages 4.9 out of 5 from 17M ratings, while Kango averages 4.8 from 652 ratings.
Do Uber or Kango have ads?
Neither Uber nor Kango shows ads.
Which is updated more often, Uber or Kango?
Uber ships an update weekly, and Kango every 2 months. Most recently, Uber was updated on September 24, 2026 and Kango on September 24, 2026.

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