Resco Mobile CRM vs Intercom Conversations

Resco Mobile CRM application allows you to access your CRM data on the go. Connect directly to Microsoft Dynamics CRM, and Salesforce offline/online, or use it to access other CRM and ERP systems. This app boosts the productivity of sales representatives, field service technicians, field agents, managers – all who need mobility while working. Resco Mobile CRM works in online and offline mode, which means you will be able to view/create/delete/modify data whenever you need to, even without an Internet connection. Fully integrated with your phone or tablet, it offers perks like, photo & signature capturing, phone call tracking, route planning, and barcode scanning. Features • Fully offline & online capable • Work with your data in Salesforce offline • Interactive maps that display accounts, contacts, activities and other types of records • Multimedia support (pictures, documents, Iframes, and signatures) • Calendar for scheduling appointments and creating tasks • Adjustable filters and sorting  • Route planner • Option to Run Reports • Multi-language options • Photo & audio capturing • Phone call & email tracking • Barcode & QR code scanner • SharePoint & Dropbox support • MS Exchange & Gmail integration • Encrypted database • Fully customisable via Resco’s configurator • MDM (Mobile Device Management) Already 65,000+ users utilize the professional version of this solution, ranging from small to midsize companies to large international enterprise corporations with thousands of mobile users. Join them, and see how easy it is to find information about your clients, create orders, track phone calls, and more. IMPORTANT: With Resco Mobile CRM, simply log into your MS Dynamics CRM (On-Premise or Online), or Salesforce. You can also connect the app to the Resco CRM server that serves as a Standalone CRM Solution or as middleware between the mobile client and even more CRM and ERP systems. Without the access to your CRM organization, you will be only able to work with the demo database.

The Intercom Conversations app lets teammates access all their Intercom conversations and customers from their iPhone or iPad. Intercom is the first to bring messaging products for sales, marketing & customer service to one platform, helping businesses avoid the stiff, spammy status quo and have real conversations that build real connections. Designed to feel like the messaging apps you use every day, Intercom lets you talk to consumers almost anywhere: inside your app, on your website, across social media and via email. With the Intercom Conversations mobile app you can: Manage your inbox from anywhere View and assign conversations, see where you’re mentioned, and collaborate with your team using internal notes Start or continue a conversation Send a new message or respond to a customer via in-app or email Insert saved replies to resolve common questions faster Search and see your leads and users Gain context by viewing a user or lead’s live profile to reduce frustrating back and forth