Comparison

SuperShuttle vs Stevens Shuttle

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

SuperShuttle

Book airport transportation with ease, choosing from shared rides, non-stop options, black cars, or SUVs. Enjoy upfront pricing for every budget and rely on professional drivers serving over 80 airports globally. Track your ride in real-time and manage bookings directly within the app.

Highlights
  • Book shared-ride, non-stop, black car, or SUV
  • Upfront pricing for all budgets
  • Book in advance or ride now
  • In-app credit card or business account payment
  • Real-time ride tracking
  • Flight check-in integration
Features
Read full description

SuperShuttle is the best way to get to and from the airport. Easily book a shared-ride, non-stop ride, black car, or an SUV. Whether you're traveling for business, leisure, as a group, or by yourself, we offer rides for every budget with upfront pricing. Our professional, insured drivers serve over 80 airports worldwide and complete over 10 million rides per year. - Book your ride in advance or ride now - Pay for your ride in the app using a credit card or business account and save your payment details for faster booking later - Change ride details or cancel a ride at any time - Track your ride on the map in real-time as it approaches - Easily check into your ride as soon as your flight lands - Get to and from the airport on time - Access dedicated customer support whenever you have a question or need help Want to learn more about SuperShuttle? Check out http://www.supershuttle.com Note: Continued use of GPS running in the background can dramatically decrease battery life.

About

Stevens Shuttle

This app provides an on-demand shuttle service for safe and convenient travel around campus and within Hoboken, especially at night. Book rides easily through the app and share your journey with other users.

Highlights
  • On-demand shuttle booking
  • Campus and city travel
  • Safe night rides
  • Shared rides
  • Free service
Features
Read full description

Stevens Shuttle makes your daily commute easy and helps you travel safely at night. How it works: - Book a ride to or from campus. - Get picked up by a Stevens shuttle. - Share your ride with other people getting around campus. - Get where you need to go any day of the week — completely free. More about us: SAFE. Stevens Shuttle serves rides between campus and anywhere in Hoboken at night. We are the safe alternative to walking alone at night. FREE. Stevens Shuttle has you covered. This service is completely free, making your commute more affordable. EASY. All you have to do to ride with Stevens Shuttle is download the app, sign up, and book your ride. Questions? Reach out to stevens-riders@ridewithvia.com.

Screenshots

SuperShuttle4 screens
Stevens Shuttle4 screens

Verdict

The call

SuperShuttle and Stevens Shuttle both sit at 4.7 stars, but that hides the real split: 85% of SuperShuttle's written reviews are positive against 31% of Stevens Shuttle's. SuperShuttle also leads on monetization model (free vs free with in-app purchases) and ratings volume (8.3K vs 346). Stevens Shuttle's advantage is update cadence (every 6 weeks vs every 4 months). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.7 for SuperShuttle against 4.8 for Stevens Shuttle. That said, the two scores are not equally well evidenced: SuperShuttle has 8.3K ratings behind it against 346, so its average is the more settled of the two. Written reviews are what separate them: 85% of SuperShuttle's written reviews are positive against 31% of Stevens Shuttle's.

UpkeepUpdate frequency

SuperShuttle ships an update every 4 months, Stevens Shuttle every 6 weeks. The most recent releases landed on October 28, 2026 and October 25, 2026 respectively.

Scorecard5 real differences · 5 level
SuperShuttle versus Stevens Shuttle: the parameters behind the verdict, then further details
ParameterSuperShuttleStevens Shuttle
PriceFreeFree
Rating4.7 (8.3K ratings)4.8 (346 ratings) — better
Positive reviews85.5% of reviews — better30.8% of reviews
Number of ratings8.3K — better346
Update frequencyEvery 4 monthsEvery 6 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterFree with in-app purchases
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS13.0 — better15.0
Further details — not scored
Size34 MB129 MB
Age rating4+4+
DeveloperzTrip INCVia Transportation, Inc.

Customer experience

SuperShuttle

All ratings8,306 ratings
Positive92.9%
Neutral2.3%
Negative4.7%
Written reviews558 reviews
Positive85.5%
Neutral3.2%
Negative11.3%

Stevens Shuttle

All ratings346 ratings
Positive95.1%
Neutral0.6%
Negative4.3%
Written reviews13 reviews
Positive30.8%
Neutral0.0%
Negative69.2%

User reviews

SuperShuttle

From 8.3K App Store ratings

What we love

  • 🚀 Easy to use
  • 👍 Convenient service
  • 🚀 Smooth booking process
  • 👍 Friendly drivers
  • 🚀 Reliable transportation

Room to improve

  • 🐛 Unreliable pickup/dropoff
  • 🐛 Inconsistent service quality
  • 🐛 Difficulty making changes/cancellations
  • 🐛 Lack of communication from company

Stevens Shuttle

From 346 App Store ratings

What we love

  • ✨ Enthusiastic and knowledgeable driver (Omar)
  • ✨ Magnificent and elevated travel experience (J.H. Cromwell)
  • 👍 App is great overall (sbawa2)

Room to improve

  • 😞 Never accurate pickup times
  • 😞 Shuttle arrives early and leaves
  • 😞 No way to arrive on time
  • 😞 Shuttle system is frustrating
  • 😞 Limited pickup spots

Bugs and requests

SuperShuttle

Reported bugs

3 issues
  • App issues with address recognition
  • Reservation confirmation problems
  • Tracking/location issues with drivers

Requested features

4 requests
  • Ability to request favorite drivers
  • In-app tipping option
  • More flexible booking/cancellation policies
  • Better communication with customers

Stevens Shuttle

Reported bugs

8 issues
  • Pickup times are inaccurate
  • Notifications are misleading
  • Shuttles cancel without notice
  • Call feature is non-functional
  • Password reset texts do not arrive
Show 3 more
  • Support link is broken
  • App glitches when shuttle moves on map
  • SMS updates are not being received

Requested features

8 requests
  • Improve pickup time accuracy
  • Expand pickup locations
  • Ensure shuttle operates until advertised closing time
  • Fix call feature
  • Improve driver training/address driver issues
Show 3 more
  • Fix SMS notification issues
  • Fix password reset text delivery
  • Fix app map glitches

In-app purchases

None

SuperShuttle

No in-app purchases

None

Stevens Shuttle

No in-app purchases

Questions

Is SuperShuttle free?
SuperShuttle is free to download, with no in-app purchases.
Is Stevens Shuttle free?
Stevens Shuttle is free to download, with no in-app purchases.
Which has better reviews, SuperShuttle or Stevens Shuttle?
Stevens Shuttle is rated higher. SuperShuttle averages 4.7 out of 5 from 8.3K ratings, while Stevens Shuttle averages 4.8 from 346 ratings.
Do SuperShuttle or Stevens Shuttle have ads?
Neither SuperShuttle nor Stevens Shuttle shows ads.
Which is updated more often, SuperShuttle or Stevens Shuttle?
SuperShuttle ships an update every 4 months, and Stevens Shuttle every 6 weeks. Most recently, SuperShuttle was updated on October 28, 2026 and Stevens Shuttle on October 25, 2026.

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