Comparison

311 Riverside vs Alert LE

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

311 Riverside

Submit service requests for city issues like clogged drains or graffiti. Track the status of your requests and pay utility bills directly through the app. An account is recommended for full functionality.

Highlights
  • Submit service requests
  • Track request status
  • Pay utility bills
  • View submitted requests
  • Create user account
  • Submit photos with requests
Features
Read full description

Welcome to the City of Riverside’s 311 App. This app allows you to submit service requests for common things like a clogged storm drain, code violation, removal of graffiti, park maintenance and more. You can also review submitted and closed requests and pay your Riverside Public Utilities bill right from the app. IN THE CASE OF AN EMERGENCY, PLEASE DIAL 911 AND DO NOT USE THIS APPLICATION. DO NOT USE THIS APPLICATION WHILE DRIVING. Though monitored, this app does not imply or ensure immediate response. LOG IN We recommend creating an account so you can access your past 311 submissions and check the status of pending requests. You can use the app without an account but you will not be able to access past submissions nor check the status of a submission. PHOTO TIPS If you have enabled geolocation services, location information will be sent with photos which have been taken when submitting 311 requests. If you have not enabled geolocation services, you will need to provide the address and cross street of the incident. We request that you take photos with as much of the surrounding area as possible so that our teams can easily identify the location. You may submit multiple photos. Please do not attempt to take photos while driving. This app is free from the City of Riverside but your carrier may charge standards rates for use of data.

About

Alert LE

Report community concerns like graffiti, potholes, or illegal dumping to the City of Lake Elsinore. The app uses GPS to pinpoint your location and allows you to upload photos or videos. Track the status of your requests and stay connected with City Hall.

Highlights
  • Report community concerns
  • GPS location recognition
  • Upload photos/videos
  • Track request status
  • Stay connected with City Hall
Features
Read full description

Alert LE is a quick and easy way to notify the City of Lake Elsinore about concerns within our community including graffiti, illegal dumping, flooding, abandoned vehicles, potholes and other common nuisances. This app uses GPS to recognize your location and gives you a list of common concerns to select from. You can also upload pictures or videos with your request. Most importantly, you can track the status of your request and others throughout our community. Alert LE allows you to stay connected with City Hall and to help us keep our city beautiful and clean.

Screenshots

311 Riverside4 screens
Alert LE4 screens

Verdict

The call

The clearest difference is ratings volume: 311 Riverside at 3.1K against Alert LE's 48. 311 Riverside also leads on update cadence (every 2 months vs every 7 months) and iOS requirement (15.0 vs 17.6). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.5 for 311 Riverside against 4.5 for Alert LE. That said, the two scores are not equally well evidenced: 311 Riverside has 3.1K ratings behind it against 48, so its average is the more settled of the two.

UpkeepUpdate frequency

311 Riverside ships an update every 2 months, Alert LE every 7 months. Both last shipped on October 24, 2026.

Scorecard3 real differences · 7 level
311 Riverside versus Alert LE: the parameters behind the verdict, then further details
Parameter311 RiversideAlert LE
PriceFreeFree
Rating4.5 (3.1K ratings) — better4.5 (48 ratings)
Positive reviews44.0% of reviews—
Number of ratings3.1K — better48
Update frequencyEvery 2 months — betterEvery 7 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPod — betteriPhone
Requires iOS15.0 — better17.6
Further details — not scored
Size78 MB142 MB
Age rating4+12+
DeveloperCity Of RiversideCity of Lake Elsinore

Customer experience

311 Riverside

All ratings3,053 ratings
Positive86.5%
Neutral4.9%
Negative8.5%
Written reviews100 reviews
Positive44.0%
Neutral11.0%
Negative45.0%

Alert LE

All ratings45 ratings
Positive82.2%
Neutral6.7%
Negative11.1%

Bugs and requests

311 Riverside

Reported bugs

5 issues
  • App crashes when trying to take or upload photos
  • Login issues, requiring repeated logins
  • Address verification problems, even for valid addresses
  • Inability to submit requests due to various errors
  • Text fields not displaying properly

Requested features

5 requests
  • Ability to edit or add notes to open requests
  • Automatic login or Face ID support
  • Confirmation screen after submitting requests
  • Better address recognition and location services
  • Improved communication on request status and resolution

Alert LE

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

311 Riverside

No in-app purchases

None

Alert LE

No in-app purchases

Questions

Is 311 Riverside free?
311 Riverside is free to download, with no in-app purchases.
Is Alert LE free?
Alert LE is free to download, with no in-app purchases.
Which has better reviews, 311 Riverside or Alert LE?
311 Riverside is rated higher. 311 Riverside averages 4.5 out of 5 from 3.1K ratings, while Alert LE averages 4.5 from 48 ratings.
Do 311 Riverside or Alert LE have ads?
Neither 311 Riverside nor Alert LE shows ads.
Which is updated more often, 311 Riverside or Alert LE?
311 Riverside ships an update every 2 months, and Alert LE every 7 months. Most recently, 311 Riverside was updated on October 24, 2026 and Alert LE on October 24, 2026.

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