Comparison

311 Riverside vs AVAS

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

311 Riverside

Submit service requests for city issues like clogged drains or graffiti. Track the status of your requests and pay utility bills directly through the app. An account is recommended for full functionality.

Highlights
  • Submit service requests
  • Track request status
  • Pay utility bills
  • View submitted requests
  • Create user account
  • Submit photos with requests
Features
Read full description

Welcome to the City of Riverside’s 311 App. This app allows you to submit service requests for common things like a clogged storm drain, code violation, removal of graffiti, park maintenance and more. You can also review submitted and closed requests and pay your Riverside Public Utilities bill right from the app. IN THE CASE OF AN EMERGENCY, PLEASE DIAL 911 AND DO NOT USE THIS APPLICATION. DO NOT USE THIS APPLICATION WHILE DRIVING. Though monitored, this app does not imply or ensure immediate response. LOG IN We recommend creating an account so you can access your past 311 submissions and check the status of pending requests. You can use the app without an account but you will not be able to access past submissions nor check the status of a submission. PHOTO TIPS If you have enabled geolocation services, location information will be sent with photos which have been taken when submitting 311 requests. If you have not enabled geolocation services, you will need to provide the address and cross street of the incident. We request that you take photos with as much of the surrounding area as possible so that our teams can easily identify the location. You may submit multiple photos. Please do not attempt to take photos while driving. This app is free from the City of Riverside but your carrier may charge standards rates for use of data.

About

AVAS

Track and protect your vehicle with real-time location, security alerts, and 24/7 stolen vehicle recovery. Manage maintenance, schedule service appointments, and monitor driver behavior.

Highlights
  • Real-time vehicle location
  • Stolen vehicle recovery
  • Security alerts and notifications
  • Vehicle maintenance scheduling
  • Driver behavior monitoring
  • Speed limit alerts
  • Digital vehicle glove box
Features
Read full description

AVAS is exclusively for customers that own a GPS Tracking Device on the AVAS Platform. If you do not own a AVAS device and would like to get one for your vehicle, please contact us today at MyAVAS.com. The AVAS app allows customers to quickly locate their vehicle, receive alert notification on its health and location, all while actively protecting it 24/7 from vehicle theft. This simple to use application that gives customers access to the following features: Chip shortages, price increases–there’s a lot going on in the world that makes it extremely difficult to upgrade your vehicle whenever you want. AVAS is the service that makes it possible to maintain your vehicle’s longevity and save money at the same time. We work directly with your dealer so you can quickly schedule service appointments, order parts, and keep records of your vehicle maintenance history. Our call center is available anytime in the event your vehicle is stolen. We integrate with your local law enforcement and have an average recovery time of 30 minutes. Get notifications to your phone when your car is going over the speed limit along with a map trail view, perfect for monitoring teen drivers. Reviews: “Now that I have AVAS, I can schedule all of my maintenance and save on the cost of the service!” – J. Thomas, TX “It’s almost like having an assistant that keeps up with all the car’s needs, so I can just focus on work and my kids.” – M. Harden, CA Why You Should Get AVAS ● 24/7 Stolen Vehicle Recovery Center ● Locate Your Vehicle On Demand, Anytime ● Personal Dealer Digital Glove Box ● Create Instant Security Zones ● Monitor Driver Behavior In Detail & At-A-Glance ● Get Alerts and Notifications From Speed Reports ● VIP Rewards Program (You Can Earn Just For Driving) ©2022 AVAS, LLC., all rights reserved.

Screenshots

311 Riverside4 screens
AVAS4 screens

Verdict

The call

The clearest difference is review sentiment: 311 Riverside at 43% against AVAS's 14%. 311 Riverside also leads on rating (4.5 vs 4.1) and ratings volume (2.7K vs 737). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

311 Riverside holds the better App Store score, 4.5 against 4.1. Both are backed by a comparable volume of ratings — 2.7K and 737 respectively. Written reviews point the same way: 43% of 311 Riverside's written reviews are positive against 14% of AVAS's.

UpkeepUpdate frequency

311 Riverside ships an update every 2 months, AVAS every 6 weeks. The most recent releases landed on September 23, 2026 and September 22, 2026 respectively.

Scorecard4 real differences · 6 level
311 Riverside versus AVAS: the parameters behind the verdict, then further details
Parameter311 RiversideAVAS
PriceFreeFree
Rating4.5 (2.7K ratings) — better4.1 (737 ratings)
Positive reviews43.4% of reviews — better13.8% of reviews
Number of ratings2.7K — better737
Update frequencyEvery 2 monthsEvery 6 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS10.0 — better15.0
Further details — not scored
Size88 MB90 MB
Age rating4+4+
DeveloperCity of RiversideAVAS

Customer experience

311 Riverside

All ratings2,673 ratings
Positive86.6%
Neutral5.1%
Negative8.3%
Written reviews99 reviews
Positive43.4%
Neutral11.1%
Negative45.5%

AVAS

All ratings737 ratings
Positive77.6%
Neutral2.4%
Negative19.9%
Written reviews94 reviews
Positive13.8%
Neutral6.4%
Negative79.8%

User reviews

311 Riverside

From 2.7K App Store ratings

What we love

  • 🚀 Quick response
  • 👍 Easy to use
  • 💡 Convenient way to report issues
  • 🚀 Prompt completion of requests

Room to improve

  • 🐛 Crashes frequently
  • 🐛 Login issues
  • 🐛 Photo/image upload problems
  • 🐛 Unreliable app functionality
  • 🐛 Buggy and glitchy

AVAS

From 737 App Store ratings

What we love

  • 🚀 Convenient vehicle tracking
  • 💡 Helpful for monitoring family members
  • 🔒 Useful for theft recovery
  • 👍 Good customer service

Room to improve

  • 🐛 Inaccurate location tracking
  • 🐛 Frequent app crashes
  • 🐛 Connectivity issues
  • 🐛 Unreliable notifications
  • 🔋 High battery consumption

Bugs and requests

311 Riverside

Reported bugs

5 issues
  • App crashes when trying to take or upload photos
  • Login issues, requiring repeated logins
  • Address verification problems, even for valid addresses
  • Inability to submit requests due to various errors
  • Text fields not displaying properly

Requested features

5 requests
  • Ability to edit or add notes to open requests
  • Automatic login or Face ID support
  • Confirmation screen after submitting requests
  • Better address recognition and location services
  • Improved communication on request status and resolution

AVAS

Reported bugs

4 issues
  • App not compatible with latest iOS versions
  • Inability to add new vehicles to the app
  • Inconsistent location data
  • Frequent app freezes and crashes

Requested features

4 requests
  • Real-time vehicle location updates
  • Customizable alerts and geofencing
  • Improved app stability and performance
  • Better integration with other vehicle systems

In-app purchases

None

311 Riverside

No in-app purchases

None

AVAS

No in-app purchases

Questions

Is 311 Riverside free?
311 Riverside is free to download, with no in-app purchases.
Is AVAS free?
AVAS is free to download, with no in-app purchases.
Which has better reviews, 311 Riverside or AVAS?
311 Riverside is rated higher. 311 Riverside averages 4.5 out of 5 from 2.7K ratings, while AVAS averages 4.1 from 737 ratings.
Do 311 Riverside or AVAS have ads?
Neither 311 Riverside nor AVAS shows ads.
Which is updated more often, 311 Riverside or AVAS?
311 Riverside ships an update every 2 months, and AVAS every 6 weeks. Most recently, 311 Riverside was updated on September 23, 2026 and AVAS on September 22, 2026.

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