Comparison

311 Riverside vs Scan

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

311 Riverside

Submit service requests for city issues like clogged drains or graffiti. Track the status of your requests and pay utility bills directly through the app. An account is recommended for full functionality.

Highlights
  • Submit service requests
  • Track request status
  • Pay utility bills
  • View submitted requests
  • Create user account
  • Submit photos with requests
Features
Read full description

Welcome to the City of Riverside’s 311 App. This app allows you to submit service requests for common things like a clogged storm drain, code violation, removal of graffiti, park maintenance and more. You can also review submitted and closed requests and pay your Riverside Public Utilities bill right from the app. IN THE CASE OF AN EMERGENCY, PLEASE DIAL 911 AND DO NOT USE THIS APPLICATION. DO NOT USE THIS APPLICATION WHILE DRIVING. Though monitored, this app does not imply or ensure immediate response. LOG IN We recommend creating an account so you can access your past 311 submissions and check the status of pending requests. You can use the app without an account but you will not be able to access past submissions nor check the status of a submission. PHOTO TIPS If you have enabled geolocation services, location information will be sent with photos which have been taken when submitting 311 requests. If you have not enabled geolocation services, you will need to provide the address and cross street of the incident. We request that you take photos with as much of the surrounding area as possible so that our teams can easily identify the location. You may submit multiple photos. Please do not attempt to take photos while driving. This app is free from the City of Riverside but your carrier may charge standards rates for use of data.

About

Scan

This mobile application allows employees to clock in and out using their devices, enabling employers to manage and track work hours and locations. It offers a paperless, hardware-free solution with low operational costs, ideal for businesses with mobile or remote workforces.

Highlights
  • Employee check-in/check-out
  • Location tracking
  • Paperless operation
  • Hardware-free solution
  • Low operational cost
  • Multi-location management
Features
Read full description

Mobile APP to enable employees to checkin and checkout using their mobile devices. employers can manage and track when their employees clocked in and from which location. The APP uses NO HARDWARE and is totally paperless. Extremely low operation cost. Good for any type of business but specially Very efficient for businesses who have multiple locations and employees moving around within different locations and on the field, construction site, event venues and other mobile and remote location.

Screenshots

311 Riverside4 screens
Scan4 screens

Verdict

The call

The clearest difference is ratings volume: 311 Riverside at 3.1K against Scan's 2. Scan's advantage is update cadence (every 3 weeks vs every 2 months). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.5 for 311 Riverside against 4.5 for Scan. That said, the two scores are not equally well evidenced: 311 Riverside has 3.1K ratings behind it against 2, so its average is the more settled of the two.

UpkeepUpdate frequency

311 Riverside ships an update every 2 months, Scan every 3 weeks. The most recent releases landed on November 6, 2026 and November 2, 2026 respectively.

Scorecard2 real differences · 8 level
311 Riverside versus Scan: the parameters behind the verdict, then further details
Parameter311 RiversideScan
PriceFreeFree
Rating4.5 (3.1K ratings)4.5 (2 ratings) — better
Positive reviews44.0% of reviews—
Number of ratings3.1K — better2
Update frequencyEvery 2 monthsEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS15.0 — better15.6
Further details — not scored
Size78 MB13 MB
Age rating4+4+
DeveloperCity Of RiversideTopcone Inc

Customer experience

311 Riverside

All ratings3,053 ratings
Positive86.5%
Neutral4.9%
Negative8.5%
Written reviews100 reviews
Positive44.0%
Neutral11.0%
Negative45.0%

Scan

All ratings2 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

311 Riverside

Reported bugs

5 issues
  • App crashes when trying to take or upload photos
  • Login issues, requiring repeated logins
  • Address verification problems, even for valid addresses
  • Inability to submit requests due to various errors
  • Text fields not displaying properly

Requested features

5 requests
  • Ability to edit or add notes to open requests
  • Automatic login or Face ID support
  • Confirmation screen after submitting requests
  • Better address recognition and location services
  • Improved communication on request status and resolution

Scan

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

311 Riverside

No in-app purchases

None

Scan

No in-app purchases

Questions

Is 311 Riverside free?
311 Riverside is free to download, with no in-app purchases.
Is Scan free?
Scan is free to download, with no in-app purchases.
Which has better reviews, 311 Riverside or Scan?
Scan is rated higher. 311 Riverside averages 4.5 out of 5 from 3.1K ratings, while Scan averages 4.5 from 2 ratings.
Do 311 Riverside or Scan have ads?
Neither 311 Riverside nor Scan shows ads.
Which is updated more often, 311 Riverside or Scan?
311 Riverside ships an update every 2 months, and Scan every 3 weeks. Most recently, 311 Riverside was updated on November 6, 2026 and Scan on November 2, 2026.

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