Comparison

311 Riverside vs Murrieta Fix It

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

311 Riverside

Submit service requests for city issues like clogged drains or graffiti. Track the status of your requests and pay utility bills directly through the app. An account is recommended for full functionality.

Highlights
  • Submit service requests
  • Track request status
  • Pay utility bills
  • View submitted requests
  • Create user account
  • Submit photos with requests
Features
Read full description

Welcome to the City of Riverside’s 311 App. This app allows you to submit service requests for common things like a clogged storm drain, code violation, removal of graffiti, park maintenance and more. You can also review submitted and closed requests and pay your Riverside Public Utilities bill right from the app. IN THE CASE OF AN EMERGENCY, PLEASE DIAL 911 AND DO NOT USE THIS APPLICATION. DO NOT USE THIS APPLICATION WHILE DRIVING. Though monitored, this app does not imply or ensure immediate response. LOG IN We recommend creating an account so you can access your past 311 submissions and check the status of pending requests. You can use the app without an account but you will not be able to access past submissions nor check the status of a submission. PHOTO TIPS If you have enabled geolocation services, location information will be sent with photos which have been taken when submitting 311 requests. If you have not enabled geolocation services, you will need to provide the address and cross street of the incident. We request that you take photos with as much of the surrounding area as possible so that our teams can easily identify the location. You may submit multiple photos. Please do not attempt to take photos while driving. This app is free from the City of Riverside but your carrier may charge standards rates for use of data.

About

Murrieta Fix It

Report local issues like potholes, graffiti, or damaged trees to the City of Murrieta. Submit service requests quickly with GPS location and photos, then track the city's response to help improve your community.

Highlights
  • Report local issues
  • Submit service requests
  • Track city response
  • GPS precise location
  • Attach photos to reports
  • Free to download and use
Features
Read full description

The Murrieta Fix It app makes connecting with the City of Murrieta convenient. This is your tool to help improve Murrieta by reporting local issues like potholes and graffiti or damaged trees, playground equipment, street signs, and sidewalks. The process to report an issue is handled quickly and easily by opening the app and submitting a service request. You can then track the City’s response. The app harnesses the power of GPS to provide a precise location for staff so that they can begin fixing the problem quickly. You can also include a photo with your report to help the City easily identify the problem. Downloading and using Murrieta Fix It is free and helps you proactively help create the best Murrieta, where we are #ConnectedByTechnology.

Screenshots

311 Riverside4 screens
Murrieta Fix It4 screens

Verdict

The call

The clearest difference is review sentiment: 311 Riverside at 44% against Murrieta Fix It's 0%. 311 Riverside also leads on ratings volume (3.1K vs 27) and iOS requirement (15.0 vs 18.0). Murrieta Fix It's advantage is rating (4.8 vs 4.5). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Murrieta Fix It holds the better App Store score, 4.8 against 4.5. That said, the two scores are not equally well evidenced: 311 Riverside has 3.1K ratings behind it against 27, so its average is the more settled of the two. Written reviews complicate that: 44% of 311 Riverside's written reviews are positive against 0% of Murrieta Fix It's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

311 Riverside ships an update every 2 months, Murrieta Fix It every 4 months. The most recent releases landed on November 1, 2026 and November 3, 2026 respectively.

Scorecard4 real differences · 6 level
311 Riverside versus Murrieta Fix It: the parameters behind the verdict, then further details
Parameter311 RiversideMurrieta Fix It
PriceFreeFree
Rating4.5 (3.1K ratings)4.8 (27 ratings) — better
Positive reviews44.0% of reviews — better0.0% of reviews
Number of ratings3.1K — better27
Update frequencyEvery 2 months — betterEvery 4 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPod — betteriPhone
Requires iOS15.0 — better18.0
Further details — not scored
Size78 MB145 MB
Age rating4+12+
DeveloperCity Of RiversideCity of Murrieta

Customer experience

311 Riverside

All ratings3,053 ratings
Positive86.5%
Neutral4.9%
Negative8.5%
Written reviews100 reviews
Positive44.0%
Neutral11.0%
Negative45.0%

Murrieta Fix It

All ratings24 ratings
Positive95.8%
Neutral0.0%
Negative4.2%
Written reviews1 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Bugs and requests

311 Riverside

Reported bugs

5 issues
  • App crashes when trying to take or upload photos
  • Login issues, requiring repeated logins
  • Address verification problems, even for valid addresses
  • Inability to submit requests due to various errors
  • Text fields not displaying properly

Requested features

5 requests
  • Ability to edit or add notes to open requests
  • Automatic login or Face ID support
  • Confirmation screen after submitting requests
  • Better address recognition and location services
  • Improved communication on request status and resolution

Murrieta Fix It

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

311 Riverside

No in-app purchases

None

Murrieta Fix It

No in-app purchases

Questions

Is 311 Riverside free?
311 Riverside is free to download, with no in-app purchases.
Is Murrieta Fix It free?
Murrieta Fix It is free to download, with no in-app purchases.
Which has better reviews, 311 Riverside or Murrieta Fix It?
Murrieta Fix It is rated higher. 311 Riverside averages 4.5 out of 5 from 3.1K ratings, while Murrieta Fix It averages 4.8 from 27 ratings.
Do 311 Riverside or Murrieta Fix It have ads?
Neither 311 Riverside nor Murrieta Fix It shows ads.
Which is updated more often, 311 Riverside or Murrieta Fix It?
311 Riverside ships an update every 2 months, and Murrieta Fix It every 4 months. Most recently, 311 Riverside was updated on November 1, 2026 and Murrieta Fix It on November 3, 2026.

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