311 Riverside vs National CORE
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
311 Riverside
Submit service requests for city issues like clogged drains or graffiti. Track the status of your requests and pay utility bills directly through the app. An account is recommended for full functionality.
- Submit service requests
- Track request status
- Pay utility bills
- View submitted requests
- Create user account
- Submit photos with requests
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Welcome to the City of Riverside’s 311 App. This app allows you to submit service requests for common things like a clogged storm drain, code violation, removal of graffiti, park maintenance and more. You can also review submitted and closed requests and pay your Riverside Public Utilities bill right from the app. IN THE CASE OF AN EMERGENCY, PLEASE DIAL 911 AND DO NOT USE THIS APPLICATION. DO NOT USE THIS APPLICATION WHILE DRIVING. Though monitored, this app does not imply or ensure immediate response. LOG IN We recommend creating an account so you can access your past 311 submissions and check the status of pending requests. You can use the app without an account but you will not be able to access past submissions nor check the status of a submission. PHOTO TIPS If you have enabled geolocation services, location information will be sent with photos which have been taken when submitting 311 requests. If you have not enabled geolocation services, you will need to provide the address and cross street of the incident. We request that you take photos with as much of the surrounding area as possible so that our teams can easily identify the location. You may submit multiple photos. Please do not attempt to take photos while driving. This app is free from the City of Riverside but your carrier may charge standards rates for use of data.
National CORE
Manage your rental experience with ease. Pay rent, track maintenance requests, and access community resources and events. Stay connected to your living space and support services.
- Pay rent and view payment history
- Submit and track maintenance requests
- Access educational and health resources
- Stay updated on community events
- Connect with support services
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Welcome to the National CORE Resident App—designed to make your life easier and keep you connected. Key Features: • Pay rent and view your payment history. • Submit and track maintenance requests. • Access helpful resources for education, health, and more. • Stay up-to-date on community events and programs. In partnership with Hope through Housing, we’re here to support you and your community—right at your fingertips!
Screenshots
Verdict
The clearest difference is ratings volume: 311 Riverside at 3.1K against National CORE's 27. National CORE's advantage is update cadence (fortnightly vs every 2 months) and rating (4.8 vs 4.5). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
National CORE holds the better App Store score, 4.8 against 4.5. That said, the two scores are not equally well evidenced: 311 Riverside has 3.1K ratings behind it against 27, so its average is the more settled of the two.
311 Riverside ships an update every 2 months, National CORE fortnightly. The most recent releases landed on October 24, 2026 and October 25, 2026 respectively.
| Parameter | 311 Riverside | National CORE |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (3.1K ratings) | 4.8 (27 ratings) — better |
| Positive reviews | 44.0% of reviews | — |
| Number of ratings | 3.1K — better | 27 |
| Update frequency | Every 2 months | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod — better | iPhone |
| Requires iOS | 15.0 — better | 16.6 |
| Further details — not scored | ||
| Size | 78 MB | 267 MB |
| Age rating | 4+ | 4+ |
| Developer | City Of Riverside | Livly Inc |
Customer experience
311 Riverside
National CORE
Bugs and requests
311 Riverside
Reported bugs
5 issues- App crashes when trying to take or upload photos
- Login issues, requiring repeated logins
- Address verification problems, even for valid addresses
- Inability to submit requests due to various errors
- Text fields not displaying properly
Requested features
5 requests- Ability to edit or add notes to open requests
- Automatic login or Face ID support
- Confirmation screen after submitting requests
- Better address recognition and location services
- Improved communication on request status and resolution
National CORE
Not enough reviews yet to summarise bugs or requests.
In-app purchases
311 Riverside
No in-app purchases
National CORE
No in-app purchases
Questions
Is 311 Riverside free?
Is National CORE free?
Which has better reviews, 311 Riverside or National CORE?
Do 311 Riverside or National CORE have ads?
Which is updated more often, 311 Riverside or National CORE?
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