Comparison

MyTIM vs iliad

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

MyTIM

Manage your prepaid mobile and landline accounts. Check your plan details, remaining credit, and data usage. Pay bills, recharge your phone, and access exclusive offers and loyalty program benefits.

Highlights
  • Control prepaid mobile and landline accounts
  • Check credit, plan, and data usage
  • Recharge phone and pay bills
  • Access TIM Party loyalty program
  • Track orders and purchase offers
  • Get assistance via chat or community
Features
Read full description

L’app MyTIM ti permette di controllare da iPhone e iPad le tue linee mobili prepagate e le tue linee fisse. Puoi accedere utilizzando l’account MyTIM con il tuo indirizzo e-mail come username. Se vuoi creare un account associandolo ad una linea fissa, lo puoi fare da App collegandoti in Wi-Fi alla rete FIBRA o ADSL della linea TIM che vuoi registrare. Saremo lieti di ricevere i tuoi suggerimenti o eventuali segnalazioni tramite l’indirizzo e-mail mytim.app@telecomitalia.it Con questa versione della app MyTIM puoi: - Registrare un account MyTIM per accedere da App o da Web - Controllare lo stato di attivazione delle tue linee - Gestire e memorizzare le modalità di pagamento preferite - Ricevere Assistenza da un operatore via chat o attraverso la Community WeTIM - Seguire il tracking dei tuoi ordini - Acquistare offerte e prodotti TIM - Trovare rapidamente ciò di cui hai bisogno grazie alla casella di ricerca - Accedere rapidamente alle funzionalità più utili tramite la sezione azioni veloci - Scoprire le novità, l’intrattenimento e i concorsi di TIM tramite le storie - Accedere ai vantaggi di TIM Party, il programma di fedeltà di TIM, completamente gratuito che ti premia con tanti regali pensati per te: giga, minuti, smartphone scontati, concorsi con premi esclusivi e molte altre sorprese - Non sei cliente TIM? Puoi comunque partecipare ai concorsi esclusivi, tracciare i tuoi ordini, attivare una SIM e tanto altro Per le tue linee mobili: • Visualizzare il credito residuo • Avere informazioni sul tuo piano tariffario • Verificare le tue offerte per controllare i Minuti, SMS e Giga disponibili • Visualizzare e gestire i servizi attivi sulla tua linea • Effettuare ricariche online con un click utilizzando carta di credito, PayPal e Satispay oppure utilizzando una RicariCard e attivare il servizio di Ricarica Automatica • Visualizzare i movimenti del credito sulla linea • Acquistare i biglietti per i mezzi di trasporto, la sosta e l’accesso alle ztl su diverse città Per le tue linee fisse: • Consultare le offerte e i servizi attivi sulla linea • Consultare le fatture dell’ultimo anno • Visualizzare la fattura in formato pdf ed effettuarne il download • Pagare la fattura con carta di credito o PayPal • Domiciliare la fattura su conto corrente o carta di credito • Effettuare un trasloco o un subentro Per consultare la Dichiarazione di Accessibilità dell'app MyTIM, visita il seguente link: https://www.tim.it/dichiarazione-di-accessibilita-mytim L’app MyTIM continuerà ad essere arricchita di sempre maggiori funzionalità. Aggiornala sempre per non perdere le novità!

About

iliad

Manage your mobile plan, check usage in Italy and abroad, and top up your SIMs. Easily switch to eSIM, replace lost SIMs, and manage voicemail. Personalize your profile and change plans to suit your needs.

Highlights
  • Check usage in Italy and abroad
  • Manage multiple SIMs
  • Personalize profile
  • Quick top-ups
  • Buy international add-ons
  • Change plans
  • Switch to eSIM
  • Replace SIM
  • Manage voicemail
Features
Read full description

The iliad app is available to private customers with an iliad mobile plan. It is not an option for businesses or VAT-registered customers. Here’s what you can do! - Check your usage in Italy and abroad: view available data and credit for all your SIMs. - Manage all your SIMs in one place: keep all your numbers organised and easy to control. - Personalise your profile: choose your favourite icon and make your number stand out. - Top up any of your SIMs quickly and easily. - Buy international add-ons and stay connected while travelling. - Change your plan to get more data or choose the option that suits you best. - Switch from a physical SIM to an eSIM. - Replace your SIM if it gets stolen, lost or damaged. - Manage and listen to your voicemail messages. The app is regularly updated with new features, designed to enhance the overall experience. N.B. the app is reserved for private customers with an iliad mobile plan and is not available to businesses or VAT-registered customers.

Screenshots

MyTIM4 screens
iliad4 screens

Verdict

The call

The clearest difference is ratings volume: MyTIM at 4.8K against iliad's 35. iliad's advantage is review sentiment (33% vs 20%) and update cadence (every 2 weeks vs monthly). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.3 for MyTIM against 4.2 for iliad. That said, the two scores are not equally well evidenced: MyTIM has 4.8K ratings behind it against 35, so its average is the more settled of the two. Written reviews are what separate them: 20% of MyTIM's written reviews are positive against 33% of iliad's.

UpkeepUpdate frequency

MyTIM ships an update monthly, iliad every 2 weeks. The most recent releases landed on September 25, 2026 and September 10, 2026 respectively.

Scorecard3 real differences · 7 level
MyTIM versus iliad: the parameters behind the verdict, then further details
ParameterMyTIMiliad
PriceFreeFree
Rating4.3 (4.8K ratings) — better4.2 (35 ratings)
Positive reviews19.7% of reviews33.3% of reviews — better
Number of ratings4.8K — better35
Update frequencyMonthlyEvery 2 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod, Apple Watch — betteriPhone, iPad, iPod
Requires iOS1515.0
Further details — not scored
Size106 MB23 MB
Age rating4+17+
DeveloperTelecom Italia S.p.A.iliad Italia

Customer experience

MyTIM

All ratings4,798 ratings
Positive83.1%
Neutral4.6%
Negative12.3%
Written reviews412 reviews
Positive19.7%
Neutral6.3%
Negative74.0%

iliad

All ratings35 ratings
Positive80.0%
Neutral2.9%
Negative17.1%
Written reviews3 reviews
Positive33.3%
Neutral0.0%
Negative66.7%

Bugs and requests

MyTIM

Reported bugs

3 issues
  • App login issues, can't access account
  • Recharge/top-up functionality not working
  • Incorrect data usage/credit deductions

Requested features

3 requests
  • Add English language option
  • Improve app stability and reliability
  • Provide better customer support channels

iliad

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

MyTIM

No in-app purchases

None

iliad

No in-app purchases

Questions

Is MyTIM free?
MyTIM is free to download, with no in-app purchases.
Is iliad free?
iliad is free to download, with no in-app purchases.
Which has better reviews, MyTIM or iliad?
MyTIM is rated higher. MyTIM averages 4.3 out of 5 from 4.8K ratings, while iliad averages 4.2 from 35 ratings.
Do MyTIM or iliad have ads?
Neither MyTIM nor iliad shows ads.
Which is updated more often, MyTIM or iliad?
MyTIM ships an update monthly, and iliad every 2 weeks. Most recently, MyTIM was updated on September 25, 2026 and iliad on September 10, 2026.

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