Comparison

BEA Mobile 東亞手機銀行 vs AIA+ HK

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

BEA Mobile 東亞手機銀行

Manage your finances conveniently with this app. It allows you to browse insurance, pay bills, open time deposits, manage credit cards, and apply for loans. You can also update personal information and security settings.

Highlights
  • Insurance summary and purchase
  • Bill payments
  • Time deposit management
  • Credit card services
  • Loan applications
  • Limit and password updates
Features
Read full description

The new cutting-edge BEA Mobile Fulfil your financial needs with one app Protection at your fingertips - Browse your insurance summary to find the travel protection and personal accident coverage that meet your needs, and easily purchase plans to attain peace of mind Pay bills at ease - Settle your credit card, telecommunications, insurance and merchant bills in just a few steps Place time deposits in a flash - Instantly look up rates, open time deposits, make withdrawals and set maturity instructions from the app Get more from your BEA credit card - Apply for and activate a new card, set payment instructions, settle your balance, and browse card offers and rewards Simplified personal loan and mortgage applications - Just fill in a short application form and a specialist will be in touch to complete the process—it’s that easy! Update limits, passwords and personal information - Instantly change transaction and withdrawal limits - Reset your BEA Online password, ATM card PIN and phone banking PIN - Keep your email and address up to date Important note: To borrow or not to borrow? Borrow only if you can repay! Investment/foreign exchange involves risk. Issued by The Bank of East Asia, Limited

About

AIA+ HK

Manage your insurance policies, submit and track claims, and access health services. Earn rewards through the AIA Vitality program and stay updated on new products and offers.

Highlights
  • Manage insurance policies and premiums
  • Submit and track claims
  • Find network doctors and health services
  • Earn rewards with AIA Vitality
  • View and transfer ePremium coupons
  • Access latest product information
Features
Read full description

The AIA+ mobile app for AIA Hong Kong and Macau customers helps you to manage your insurance, submit and track claims, enjoy AIA Vitality and much more! Key features include: - Pay your insurance premium and view policies, coverage and account value - Submit and track the progress of your medical, accident, and travel claims; and check claim balance - Find network doctors and access health services - Earn and redeem fabulous rewards with AIA Vitality and AIA Points - View and transfer ePremium coupons - Learn about the latest AIA products and offers View and manage your AIA insurance policies and accounts - Quickly pay your insurance premium - View your insurance policies, coverage details, account value, and MPF balance Submit and track your claims - Submit a medical, accident or travel claim - Track the progress of your claim and receive status notifications Access health and wellness services - Find network doctors and healthcare service providers - View your medical or AIA Vitality membership card - By reading your health and fitness data from Apple HealthKit, you can do health assessments, track your daily steps and accept challenges to earn rewards with AIA Vitality And more! - Register or update an account with your mobile number instead of login ID - Log in with face recognition, fingerprint recognition, or password - Earn and redeem fabulous prizes with AIA Points - View and transfer your ePremium coupons - Learn about the latest AIA products and offers WARRANTIES, DISCLAIMERS AND EXCLUSIVE REMEDIES The AIA+ mobile app/ web version is provided on an “as is” basis without any warranty of any kind, including without limitation all warranties of merchantable quality, fitness for a particular purpose or any other warranty whether expressed or implied. To the extent permitted by law, these warranties are exclusive and there are no other express or implied warranties or conditions including warranties or conditions of merchantability and fitness for a particular purpose. LIMITATION OF LIABILITY AIA shall not be liable for any indirect, incidental, special, punitive or consequential damages, loss of profits, loss of revenue, loss of data or data use, loss of business and/or loss of anticipated savings. AIA’s maximum liability for any damages arising out of the use of AIA+ whether in contract or tort (including negligence) or otherwise, shall be limited to the re-supply of the AIA Apps. Note: “AIA” herein refers to AIA International Limited (Incorporated in Bermuda with limited liability).

Screenshots

BEA Mobile 東亞手機銀行4 screens
AIA+ HK4 screens

Verdict

The call

The clearest difference is monetization model: AIA+ HK at free against BEA Mobile 東亞手機銀行's free with in-app purchases. AIA+ HK also leads on review sentiment (50% vs 29%). On price, rating, ratings volume and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.7 for BEA Mobile 東亞手機銀行 against 4.7 for AIA+ HK. Both are backed by a comparable volume of ratings — 456 and 643 respectively. Written reviews are what separate them: 29% of BEA Mobile 東亞手機銀行's written reviews are positive against 50% of AIA+ HK's.

UpkeepUpdate frequency

BEA Mobile 東亞手機銀行 ships an update monthly, AIA+ HK fortnightly. The most recent releases landed on October 23, 2026 and October 24, 2026 respectively.

Scorecard2 real differences · 8 level
BEA Mobile 東亞手機銀行 versus AIA+ HK: the parameters behind the verdict, then further details
ParameterBEA Mobile 東亞手機銀行AIA+ HK
PriceFreeFree
Rating4.7 (456 ratings) — better4.7 (643 ratings)
Positive reviews29.5% of reviews50.0% of reviews — better
Number of ratings456643 — better
Update frequencyMonthlyFortnightly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.115.1
Further details — not scored
Size175 MB125 MB
Age rating4+17+
DeveloperThe Bank of East Asia, LimitedAIA International Limited

Customer experience

BEA Mobile 東亞手機銀行

All ratings454 ratings
Positive94.7%
Neutral1.8%
Negative3.5%
Written reviews78 reviews
Positive29.5%
Neutral9.0%
Negative61.5%

AIA+ HK

All ratings635 ratings
Positive95.3%
Neutral0.9%
Negative3.8%
Written reviews112 reviews
Positive50.0%
Neutral2.7%
Negative47.3%

User reviews

BEA Mobile 東亞手機銀行

From 456 App Store ratings

What we love

  • 👍 Easy and helpful
  • 🚀 Quite fast
  • ✨ Improved design
  • 🖼️ UI looks fantastic
  • 🚀 Runs smoothly

Room to improve

  • 🐛 Frequent screen whitening
  • 🐛 App won't open
  • 🐛 Missing IPO application function
  • 🐛 No facial recognition
  • 🐛 Fail in downloading app

AIA+ HK

From 643 App Store ratings

What we love

  • 👍 Easy-to-use interface and navigation
  • 🚀 Fast app performance and quick loading times
  • 📋 Simple claim submission and tracking
  • 💳 Convenient payment processing
  • 🏥 Easy doctor search and booking

Room to improve

  • 🐛 Face ID login frequently fails
  • 🔐 Excessive password reset requirements
  • ⏱️ Slow app loading and performance issues
  • 📵 App crashes and freezes frequently
  • 🔄 Poor data synchronization with health apps

Bugs and requests

BEA Mobile 東亞手機銀行

Reported bugs

114 issues
  • Screen turning white during content loading
  • App keeps showing system is under maintenance
  • App fails to download
  • Mortgage part unable to open
  • Credit card data read failure
Show 109 more
  • Inbox function loads for over a minute
  • Log on button is greyed out
  • iToken push notifications never arrive
  • QR code keeps expiring
  • App has no function about credit card
  • Credit card cannot be activated
  • Cannot add credit card to Apple Pay using the app
  • No way to show total spending for a period
  • ATM card not received after 2 months
  • Mortgage agent too lazy to follow up
  • Mobile app can't login due to system upgrade
  • System upgrade during business hours
  • App always crashes
  • Crashes during transfer
  • Crashes during cardless withdrawal
  • Wrong information of in-app bank statement
  • Unable to open the app after updated to iOS 15
  • App not stable
  • Hardly load e-statement
  • Doesn't always work
  • Sometimes can't even login with Face ID
  • Keeps showing "high usage and try again later"
  • Login screen freezes
  • User interface is horrifying
  • Need three extra steps to see balance
  • Cannot save or print statements
  • Keeps showing loading
  • Force update repeatedly shows error/unsuccessful message
  • App always crashes
  • Slowest and buggiest app
  • Rubbish design
  • User-unfriendly keyboard
  • Wrong information of bank statement
  • Unable to open after iOS 15
  • Pages stuck after updated to iOS 12.2
  • FaceID record lost after update
  • Onscreen keyboard for password has display issues
  • White screen appears during login
  • No biometric function after app update
  • Clumsy reauthentication process
  • Doesn't support iPhone 6
  • Cannot check e-statements
  • Requires filling in details again after update
  • No notifications for account movements
  • Slow performances after update
  • Can't make any transfer
  • Can't pay bill
  • Can't log out
  • Always asking to upgrade but no new version available
  • Keep asking to update to the latest version when it is already done
  • Cannot open, keeps asking to update
  • Cannot open app, asked to update but already did
  • Bad aesthetics, blurry graphics
  • Connection problem with mobile banking
  • Amount field allows alphabets
  • Activation part only works if you have a HK mobile number
  • Login screen missing username column on iPad
  • App jumps to main page when entering password
  • Loading page when switching biometric authentication
  • Doesn't display payees for bill payment
  • Login info doesn't work after update
  • Cannot login after upgrade
  • Risk Assessment is done but it still gives an error when trading
  • Account locked after three incorrect password attempts
  • Cannot input password
  • Cannot use app on iPhone 6
  • Frequent and non-stop updates
  • Slow opening the app
  • Slow response
  • Confusing user interface
  • App always logs out in less than 1 minute
  • Poor onboarding process
  • Handshake error
  • Fails to work after update
  • App leaves only info on one card after each update
  • Unable to see credit card info of all cards
  • Credit card activation took forever to load
  • No notifications for deposits or withdrawals
  • App requires update before use
  • Login info doesn't work after update
  • Cannot login after upgrade
  • Pages stuck after iOS 12.2 update
  • FaceID record lost after update
  • Onscreen keyboard for password has display issues
  • White screen appears during login
  • No biometric function after app update
  • Clumsy reauthentication process
  • Doesn't support iPhone 6
  • Cannot check e-statements
  • Requires filling in details again after update
  • No notifications for account movements
  • Slow performances after update
  • Can't make any transfer
  • Can't pay bill
  • Can't log out
  • Always asking to upgrade but no new version available
  • Keep asking to update to the latest version when it is already done
  • Cannot open, keeps asking to update
  • Cannot open app, asked to update but already did
  • Bad aesthetics, blurry graphics
  • Connection problem with mobile banking
  • Amount field allows alphabets
  • Activation part only works if you have a HK mobile number
  • Login screen missing username column on iPad
  • App jumps to main page when entering password
  • Loading page when switching biometric authentication
  • Doesn't display payees for bill payment
  • Login info doesn't work after update
  • Cannot login after upgrade

Requested features

30 requests
  • Make IPO application function available
  • Improve user-friendliness and mobile-centricity
  • Add facial recognition login
  • Improve mortgage section loading
  • Allow viewing credit card data
Show 25 more
  • Improve inbox loading speed
  • Add credit card functionality
  • Allow credit card activation
  • Enable adding credit card to Apple Pay
  • Show total spending for selected periods
  • Improve iToken push notifications
  • Simplify password requirements
  • Add notifications for deposits and withdrawals
  • Improve e-statement saving and printing
  • Improve bill payment payee display
  • Allow adding credit card to wallet
  • Fix username column display on iPad
  • Improve precious metals and forex trading interface
  • Allow users to choose when to update
  • Improve biometric authentication process
  • Add support for older iPhones
  • Improve UI and UX
  • Allow default view of more transactions
  • Add dark mode
  • Improve ATM locator to include other networks
  • Make app more artistic/modern color scheme
  • Allow overseas residents to use app
  • Allow entering only numbers in amount field
  • Improve security features
  • Add useful reminders for credit cards and bills

AIA+ HK

Reported bugs

18 issues
  • Face ID authentication loops endlessly without granting access
  • OTP verification failures and repeated requests
  • Password reset functionality broken or unresponsive
  • App fails to load on WiFi connections
  • Vitality points and exercise data reset to zero
Show 13 more
  • Health data sync with Apple Health not working
  • Doctor search fails when filtering by multiple districts
  • Navigation returns to previous page instead of search results
  • Invoice files from photo submissions cannot be viewed
  • App crashes when accessing claims history
  • Fitness activity data not properly registered or counted
  • System error messages when accessing documents
  • App becomes unresponsive during lunch hours
  • Vitality section not displaying after version updates
  • Back button unresponsive on iPhone 14 Pro
  • App stuck on welcome screen indefinitely
  • Notification badges and tabs disappearing during navigation
  • Inconsistent page loading with missing content

Requested features

15 requests
  • Auto-login functionality to avoid repeated password entry
  • Save card details for future payments
  • Edit claims within 24 hours of submission
  • Improved notification system via email/SMS/phone
  • Better fund price comparison display
Show 10 more
  • iPad app version
  • Ability to view past payment history
  • Downloadable coupons for offline access
  • More coupon variety for redemption
  • Clearer instructions for fund transfers
  • Health app integration with better sync
  • More Vitality reward options beyond current offerings
  • Simplified password requirements with flexibility
  • Persistent login across sessions
  • Better doctor search filtering across regions

In-app purchases

None

BEA Mobile 東亞手機銀行

No in-app purchases

None

AIA+ HK

No in-app purchases

Questions

Is BEA Mobile 東亞手機銀行 free?
BEA Mobile 東亞手機銀行 is free to download, with no in-app purchases.
Is AIA+ HK free?
AIA+ HK is free to download, with no in-app purchases.
Which has better reviews, BEA Mobile 東亞手機銀行 or AIA+ HK?
BEA Mobile 東亞手機銀行 is rated higher. BEA Mobile 東亞手機銀行 averages 4.7 out of 5 from 456 ratings, while AIA+ HK averages 4.7 from 643 ratings.
Do BEA Mobile 東亞手機銀行 or AIA+ HK have ads?
Neither BEA Mobile 東亞手機銀行 nor AIA+ HK shows ads.
Which is updated more often, BEA Mobile 東亞手機銀行 or AIA+ HK?
BEA Mobile 東亞手機銀行 ships an update monthly, and AIA+ HK fortnightly. Most recently, BEA Mobile 東亞手機銀行 was updated on October 23, 2026 and AIA+ HK on October 24, 2026.

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