Comparison

ANA vs JAL Lounge+

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ANA

Manage your entire travel experience, from booking flights and hotels to checking flight status and boarding. Access in-flight entertainment, track baggage, and use your mobile device as a boarding pass.

Highlights
  • Flight, tour, and hotel reservations
  • Flight status checks
  • Online check-in and mobile boarding pass
  • In-flight Wi-Fi and entertainment
  • Baggage tracking
  • Digital boarding pass via Apple Wallet
  • In-flight magazine and newspaper access
Features
Currently charting
Read full description

Thank you very much for using ANA. Press your finger against the Home screen and the My Trips screen and then swipe downward to refresh your information. If you have reserved/changed a seat or changed a flight, please refresh the reservations information. 【ANA App-Features】 ■A Single App to Take You from Reservation to Boarding With this one app, you can complete all the procedures up to boarding including flight ticket, tour and hotel reservations, flight status checks, and online check-in. ■Check the Latest Information on Your Flight and Check In On the Home screen, you can check your reservation details and the status of your flight. Furthermore, this app offers a seamless experience up to boarding, enabling you to complete online check-in, issue your mobile boarding pass, and reserve or change your seats. ■Make the Most of Our In-Flight Internet Access and Entertainment Options Connecting to our in-flight Wi-Fi not only allows you to surf the internet, but also gives you access to a fantastic range of in-flight Wi-Fi entertainment. With around 150 entertainment items to choose from, have your fill of television shows, audio programs, e-books and more. ■Use Apple Wallet to Transform Your App into a Boarding Pass If you save your Boarding Pass to Wallet, you will be able to board your flight with the pass displayed via this app. ■Passenger Guide to support your smooth boarding You'll get Assistance with your travel by "Passenger Guide" guiding timely according to the boarding scenes. ■Enjoy Reading Our In-Flight Magazine TSUBASA-GLOBAL WINGS-and Other Magazines and Newspapers Regardless of whether you are flying with us, you can view TSUBASA -GLOBAL WINGS- at anytime, anywhere. A greatly expanded lineup of other magazines and newspapers is also available to our passengers from before departure until after arrival. ■Manage your trip schedule from departure to arrival with the My Timeline feature Find spots to your liking and add events to create your very own timeline. ■Baggage Tracking (International) You can track your checked baggage. [ANA Apple Watch App – Main Features] Link the ANA App with your Apple Watch for even greater convenience. ● Put your boarding pass on your Apple Watch to board your domestic or international flight effortlessly. ● Even if you do not have any reservations, you can check your mileage and ANA Sky Coin balance on your Apple Watch.

About

JAL Lounge+

Enhance your airport lounge experience with real-time status updates, in-seat food ordering, and helpful maps. Get notified when services like shower rooms become available.

Highlights
  • Lounge status updates
  • In-seat food ordering
  • Shower room booking notifications
  • Seasonal wine selection information
  • In-lounge and gate maps
Features
Read full description

JAL Lounge+ is an app to provide customers with a safe and comfortable stay at JAL First Class Lounge at Haneda and Narita International Airport. ※This app has been developed for joint demonstration experiments by Japan Airlines Co.,Ltd.,and NRI digital, Ltd. =Main functions= ◆ Current Lounge Status You can check the lounge congestion of the “JAL First Class Lounge” and “SAKURA Lounge”. ◆ Food Order You can order your food from the comfort of your seat using this app. Make the food selection and place the order. When the food is ready, lounge staff will deliver directly to the table. Service may vary from the lounges. ◆ Shower Room Booking You can book a shower room. When the shower room becomes available, we will send notifications to your mobile device. * Currently, Shower room booking from the app is not available. If you would like to use the shower, please contact our reception staff. ◆ Dining Information about "JAL Wine Advisor Motohiro Okoshi" who selects "Seasonal Wine Selection". ◆ Map A map inside the lounge and a map from the lounge to the boarding gate are displayed.

Screenshots

ANA4 screens
JAL Lounge+4 screens

Verdict

The call

The clearest difference is rating: ANA at 4.7 against JAL Lounge+'s 1.7. ANA also leads on update cadence (fortnightly vs every 23 months) and ratings volume (8.8K vs 16). JAL Lounge+'s advantage is monetization model (free vs free with in-app purchases) and iOS requirement (14.3 vs 16.0). On price, review sentiment, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

ANA holds the better App Store score, 4.7 against 1.7. That said, the two scores are not equally well evidenced: ANA has 8.8K ratings behind it against 16, so its average is the more settled of the two. Written reviews complicate that: 24% of ANA's written reviews are positive against 32% of JAL Lounge+'s, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

ANA ships an update fortnightly, JAL Lounge+ every 23 months. The most recent releases landed on November 11, 2026 and November 3, 2026 respectively.

Scorecard6 real differences · 5 level
ANA versus JAL Lounge+: the parameters behind the verdict, then further details
ParameterANAJAL Lounge+
PriceFreeFree
Rating4.7 (8.8K ratings) — better1.7 (16 ratings)
Positive reviews23.8% of reviews31.6% of reviews — better
Number of ratings8.8K — better16
Update frequencyFortnightly — betterEvery 23 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
Best chart rank#173 — better—
DevicesiPhone, Apple WatchiPhone, iPad, iPod — better
Requires iOS16.014.3 — better
Further details — not scored
Size122 MB7 MB
Age rating4+4+
DeveloperAll Nippon AirwaysJAL Brand Communications Co.,Ltd.

Customer experience

ANA

All ratings8,742 ratings
Positive91.3%
Neutral3.2%
Negative5.4%
Written reviews416 reviews
Positive23.8%
Neutral10.6%
Negative65.6%

JAL Lounge+

All ratings13 ratings
Positive15.4%
Neutral0.0%
Negative84.6%
Written reviews19 reviews
Positive31.6%
Neutral10.5%
Negative57.9%

Bugs and requests

ANA

Reported bugs

3 issues
  • Frequent crashes and errors
  • Reservation information not loading properly
  • Inability to log in or access account details

Requested features

4 requests
  • Ability to manage multiple reservations in the app
  • Integration with Apple Wallet for digital membership cards
  • Improved airport maps and gate information
  • More language support options

JAL Lounge+

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

ANA

No in-app purchases

None

JAL Lounge+

No in-app purchases

Questions

Is ANA free?
ANA is free to download, with no in-app purchases.
Is JAL Lounge+ free?
JAL Lounge+ is free to download, with no in-app purchases.
Which has better reviews, ANA or JAL Lounge+?
ANA is rated higher. ANA averages 4.7 out of 5 from 8.8K ratings, while JAL Lounge+ averages 1.7 from 16 ratings.
Do ANA or JAL Lounge+ have ads?
Neither ANA nor JAL Lounge+ shows ads.
Which is updated more often, ANA or JAL Lounge+?
ANA ships an update fortnightly, and JAL Lounge+ every 23 months. Most recently, ANA was updated on November 11, 2026 and JAL Lounge+ on November 3, 2026.

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