Comparison

MyChart vs MyBSWHealth

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

MyChart

Access your health records, communicate with your doctor, schedule appointments, and view bills. This app securely connects you to your healthcare provider's information, allowing you to manage your well-being and family's care conveniently from your mobile device.

Highlights
  • Communicate with care team
  • Review health information
  • Schedule and manage appointments
  • View and pay medical bills
  • Share medical records
  • Connect multiple healthcare accounts
Features
Read full description

MyChart puts your health information in the palm of your hand and helps you conveniently manage care for yourself and your family members. With MyChart you can: • Communicate with your care team. • Review test results, medications, immunization history, and other health information. • Connect your account to Apple Health to pull health-related data from your personal devices right into MyChart. • View your After Visit Summary® for past visits and hospital stays, along with any clinical notes your provider has recorded and shared with you. • Schedule and manage appointments, including in-person visits and video visits. • Get price estimates for the cost of care. • View and pay your medical bills. • Securely share your medical record from anywhere with anyone who has Internet access. • Connect your accounts from other healthcare organizations so you can see all your health information in one place, even if you've been seen at multiple healthcare organizations. • Receive push notifications when new information is available in MyChart. You can check whether push notifications are enabled under the Account Settings within the app. Select features are also available on Apple Watch. Note that what you can see and do within the MyChart app depends on which features your healthcare organization has enabled and whether they’re using the latest version of Epic software. If you have questions about what’s available, contact your healthcare organization. To access MyChart, you must create an account with your healthcare organization. To sign up for an account, download the app and search for your healthcare organization or go to your healthcare organization’s MyChart website. After you’ve signed up, turn on Face ID, Touch ID, or a four-digit passcode to quickly log in without needing to use your MyChart username and password each time. Then, make sure you have push notifications enabled to receive updates on your device when new information is available in MyChart. For more information about MyChart’s features or to find a healthcare organization that offers MyChart, visit www.mychart.org. Have feedback about the app? Email us at mychartsupport@epic.com.

About

MyBSWHealth

Manage all your healthcare needs in one app. Find doctors, schedule appointments, communicate with your care team, view results, and pay bills. You can also complete telehealth visits, refill prescriptions, and track health data.

Highlights
  • Find doctors and schedule appointments
  • Communicate with care team
  • View lab results and visit summaries
  • Pay bills
  • Complete telehealth visits
  • Refill prescriptions
  • Manage family healthcare
Features
Currently charting
Read full description

Baylor Scott & White’s MyBSWHealth app gives you the ability to manage all of your healthcare needs in one place. Within the app, you can: • Find doctors and locations in your network and schedule appointments with ease • Securely communicate with your care team • View lab results and past visit summaries • Review and pay bills • Complete a telehealth visit and get a diagnosis and prescription on your smart phone without leaving home • View deductible, out of pocket max, and claims information if you are a member of the Scott and White Health Plan • Transfer or refill prescriptions at BSW pharmacies • Upload health and fitness data, including data from the “Apple Health app”, when enrolled in self-tracking programs • Manage your family’s healthcare needs from a single place The MyBSWHealth app is just one way that Baylor Scott & White is making healthcare the way it should be.

Screenshots

MyChart4 screens
MyBSWHealth4 screens

Verdict

The call

The clearest difference is chart position: MyChart at #1 against MyBSWHealth's #92. MyChart also leads on review sentiment (62% vs 44%) and device support (3 vs 1). MyBSWHealth's advantage is rating (4.8 vs 4.6) and iOS requirement (16.2 vs 18.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

MyBSWHealth holds the better App Store score, 4.8 against 4.6. Both are backed by a comparable volume of ratings — 716K and 236K respectively. Written reviews complicate that: 62% of MyChart's written reviews are positive against 44% of MyBSWHealth's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

MyChart ships an update monthly, MyBSWHealth every 2 months. Both last shipped on September 28, 2026.

Scorecard6 real differences · 5 level
MyChart versus MyBSWHealth: the parameters behind the verdict, then further details
ParameterMyChartMyBSWHealth
PriceFreeFree
Rating4.6 (716K ratings)4.8 (236K ratings) — better
Positive reviews61.5% of reviews — better44.3% of reviews
Number of ratings716K — better236K
Update frequencyMonthly — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#1 — better#92
DevicesiPhone, iPad, Apple Watch — betteriPhone
Requires iOS18.016.2 — better
Further details — not scored
Size125 MB237 MB
Age rating17+12+
DeveloperEpicBaylor Scott and White Holdings

Customer experience

MyChart

All ratings715,554 ratings
Positive89.4%
Neutral3.2%
Negative7.4%
Written reviews8,735 reviews
Positive61.5%
Neutral9.9%
Negative28.6%

MyBSWHealth

All ratings236,318 ratings
Positive94.8%
Neutral2.1%
Negative3.1%
Written reviews494 reviews
Positive44.3%
Neutral7.3%
Negative48.4%

User reviews

MyChart

From 716K App Store ratings

What we love

  • 💻 Convenient access to medical information
  • 🔍 Ability to view test results and appointment details
  • 💬 Easy communication with healthcare providers
  • 📅 Helpful for scheduling and managing appointments
  • 🔒 Secure platform for sensitive medical data

Room to improve

  • 🤖 Impersonal communication compared to phone calls
  • 🕰️ Delayed responses from healthcare providers
  • 🔍 Difficulty finding or accessing certain information
  • 🤔 Confusing or unintuitive user interface
  • 🔄 Recurring notifications/reminders that cannot be disabled

MyBSWHealth

From 236K App Store ratings

What we love

  • 🚀 Convenient app features
  • 👍 User-friendly interface
  • 💡 Valuable communication with doctors
  • 🚀 Efficient appointment scheduling
  • 👍 Comprehensive medical records access

Room to improve

  • 🐛 Unreliable login and account management
  • 🤔 Confusing navigation and layout changes
  • 🤔 Limited functionality compared to previous version
  • 🤔 Inability to export or share medical information
  • 🤔 Inconsistent performance across devices

Bugs and requests

MyChart

Reported bugs

5 issues
  • Login issues and difficulties accessing the app
  • Inconsistent display of information across different sections
  • Inaccurate or outdated medical data shown in the app
  • Unexpected crashes or freezes when using certain features
  • Inability to complete certain tasks or actions within the app

Requested features

6 requests
  • Add ability to update personal/contact information directly in the app
  • Improve notification system to better alert users of new messages or updates
  • Provide more customization options for the app interface and settings
  • Integrate with other health/fitness apps to sync data automatically
  • Allow users to add their own notes and annotations to medical records
Show 1 more
  • Streamline the process for switching between multiple healthcare providers

MyBSWHealth

Reported bugs

3 issues
  • Frequent crashes and error messages
  • Delayed or missing lab result updates
  • Inaccurate provider and location information

Requested features

4 requests
  • Ability to easily switch between patient accounts
  • Option to print or download medical records
  • Improved messaging and communication with providers
  • More intuitive organization of test results and appointments

In-app purchases

None

MyChart

No in-app purchases

None

MyBSWHealth

No in-app purchases

Questions

Is MyChart free?
MyChart is free to download, with no in-app purchases.
Is MyBSWHealth free?
MyBSWHealth is free to download, with no in-app purchases.
Which has better reviews, MyChart or MyBSWHealth?
MyBSWHealth is rated higher. MyChart averages 4.6 out of 5 from 716K ratings, while MyBSWHealth averages 4.8 from 236K ratings.
Do MyChart or MyBSWHealth have ads?
Neither MyChart nor MyBSWHealth shows ads.
Which is updated more often, MyChart or MyBSWHealth?
MyChart ships an update monthly, and MyBSWHealth every 2 months. Most recently, MyChart was updated on September 28, 2026 and MyBSWHealth on September 28, 2026.
Which is more popular, MyChart or MyBSWHealth?
MyChart currently peaks at #1 in the App Store charts, and MyBSWHealth at #92. Chart position reflects recent download velocity rather than total install base.

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