Comparison

MyChart vs PowerChart Touch

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

MyChart

Access your health records, communicate with your doctor, schedule appointments, and view bills. This app securely connects you to your healthcare provider's information, allowing you to manage your well-being and family's care conveniently from your mobile device.

Highlights
  • Communicate with care team
  • Review health information
  • Schedule and manage appointments
  • View and pay medical bills
  • Share medical records
  • Connect multiple healthcare accounts
Features
Read full description

MyChart puts your health information in the palm of your hand and helps you conveniently manage care for yourself and your family members. With MyChart you can: • Communicate with your care team. • Review test results, medications, immunization history, and other health information. • Connect your account to Apple Health to pull health-related data from your personal devices right into MyChart. • View your After Visit Summary® for past visits and hospital stays, along with any clinical notes your provider has recorded and shared with you. • Schedule and manage appointments, including in-person visits and video visits. • Get price estimates for the cost of care. • View and pay your medical bills. • Securely share your medical record from anywhere with anyone who has Internet access. • Connect your accounts from other healthcare organizations so you can see all your health information in one place, even if you've been seen at multiple healthcare organizations. • Receive push notifications when new information is available in MyChart. You can check whether push notifications are enabled under the Account Settings within the app. Select features are also available on Apple Watch. Note that what you can see and do within the MyChart app depends on which features your healthcare organization has enabled and whether they’re using the latest version of Epic software. If you have questions about what’s available, contact your healthcare organization. To access MyChart, you must create an account with your healthcare organization. To sign up for an account, download the app and search for your healthcare organization or go to your healthcare organization’s MyChart website. After you’ve signed up, turn on Face ID, Touch ID, or a four-digit passcode to quickly log in without needing to use your MyChart username and password each time. Then, make sure you have push notifications enabled to receive updates on your device when new information is available in MyChart. For more information about MyChart’s features or to find a healthcare organization that offers MyChart, visit www.mychart.org. Have feedback about the app? Email us at mychartsupport@epic.com.

About

PowerChart Touch

This app enables healthcare providers to manage patient workflows on mobile devices. It offers secure access to patient charts, scheduling, order placement, and prescription management, facilitating efficient care delivery both inside and outside the facility.

Highlights
  • Review schedule and patient lists
  • Access patient charts and demographic information
  • Manage notes, allergies, problems, and histories
  • Review clinical results and radiology reports
  • Place orders and prescribe/refill medications
  • Secure remote EHR access
Features
Read full description

PowerChart Touch for iPad® and iPhone® supports fast, easy, and smart workflows. PowerChart Touch allows a provider to complete both ambulatory and inpatient workflows, including: • Review their schedule, patient list, and patient charts • Access the Physician Handoff, a standardized approach to transfer care of a patient between providers • Review patient's demographic information • Take patient's photo • Review, create, and sign notes • Review, add, and modify allergies, problems & histories • Review clinical results, radiology reports, and pathology reports • Review all orders including medication orders • Ability to place orders • Prescribe and refill medications with formulary support, electronic prescribing and printing • Clinical checking for safe prescription writing including drug-drug and drug-allergy checking • Dictate with Nuance voice recognition PowerChart Touch also provides secure access for providers needing access to the EHR outside of the facility's walls. IMPORTANT: PowerChart Touch requires your organization to have a valid license and be on release 2012.01 or higher. If you are unsure about the availability of PowerChart Touch at your organization, please contact your IT department or your Cerner representative.

Screenshots

MyChart4 screens
PowerChart Touch4 screens

Verdict

The call

The clearest difference is review sentiment: MyChart at 61% against PowerChart Touch's 9%. MyChart also leads on rating (4.6 vs 2.2) and ratings volume (716K vs 204). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

MyChart holds the better App Store score, 4.6 against 2.2. That said, the two scores are not equally well evidenced: MyChart has 716K ratings behind it against 204, so its average is the more settled of the two. Written reviews point the same way: 61% of MyChart's written reviews are positive against 9% of PowerChart Touch's.

UpkeepUpdate frequency

MyChart ships an update monthly, PowerChart Touch every 6 weeks. The most recent releases landed on October 1, 2026 and September 30, 2026 respectively.

Scorecard4 real differences · 7 level
MyChart versus PowerChart Touch: the parameters behind the verdict, then further details
ParameterMyChartPowerChart Touch
PriceFreeFree
Rating4.6 (716K ratings) — better2.2 (204 ratings)
Positive reviews61.5% of reviews — better8.6% of reviews
Number of ratings716K — better204
Update frequencyMonthly — betterEvery 6 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#1 — better—
DevicesiPhone, iPad, Apple Watch — betteriPhone, iPad
Requires iOS18.017.4 — better
Further details — not scored
Size125 MB40 MB
Age rating17+17+
DeveloperEpicCerner Corporation

Customer experience

MyChart

All ratings715,554 ratings
Positive89.4%
Neutral3.2%
Negative7.4%
Written reviews8,858 reviews
Positive61.5%
Neutral9.9%
Negative28.6%

PowerChart Touch

All ratings204 ratings
Positive22.5%
Neutral10.8%
Negative66.7%
Written reviews70 reviews
Positive8.6%
Neutral11.4%
Negative80.0%

User reviews

MyChart

From 716K App Store ratings

What we love

  • 💻 Convenient access to medical information
  • 🔍 Ability to view test results and appointment details
  • 💬 Easy communication with healthcare providers
  • 📅 Helpful for scheduling and managing appointments
  • 🔒 Secure platform for sensitive medical data

Room to improve

  • 🤖 Impersonal communication compared to phone calls
  • 🕰️ Delayed responses from healthcare providers
  • 🔍 Difficulty finding or accessing certain information
  • 🤔 Confusing or unintuitive user interface
  • 🔄 Recurring notifications/reminders that cannot be disabled

PowerChart Touch

From 204 App Store ratings

What we love

  • 👍 Great functionality
  • 🚀 Efficient workflows
  • 👍 Ability to order
  • 👍 Increased efficiency
  • 👍 Crucial for patient success

Room to improve

  • 🐛 Crashing often
  • 🐛 Always asking to sign in
  • 🐛 Very difficult to sign in
  • 🐛 Getting worse
  • 🐛 Pain in the neck

Bugs and requests

MyChart

Reported bugs

5 issues
  • Login issues and difficulties accessing the app
  • Inconsistent display of information across different sections
  • Inaccurate or outdated medical data shown in the app
  • Unexpected crashes or freezes when using certain features
  • Inability to complete certain tasks or actions within the app

Requested features

6 requests
  • Add ability to update personal/contact information directly in the app
  • Improve notification system to better alert users of new messages or updates
  • Provide more customization options for the app interface and settings
  • Integrate with other health/fitness apps to sync data automatically
  • Allow users to add their own notes and annotations to medical records
Show 1 more
  • Streamline the process for switching between multiple healthcare providers

PowerChart Touch

Reported bugs

167 issues
  • Crashes often
  • Always asking to sign in
  • Difficult to sign in
  • Getting worse
  • Pain in the neck
Show 162 more
  • Clunky
  • Difficult to document
  • Not even functional
  • Very poorly made
  • Requires sign in twice
  • Not letting me log in
  • Absolutely terrible
  • Crashes in the middle of notes
  • Saves nothing
  • Useless
  • Embarrassing
  • Not useful for surgeons
  • Incomplete
  • Repeatedly gives system error
  • Freezes
  • Horrible
  • Confused about Bluetooth call
  • Chews through battery
  • Frustrating in car
  • Missing micro view
  • Limited ordering ability
  • Can only cancel fluids
  • Not faster overall
  • Essentially useless
  • Only works for some specialties
  • No OB or prenatal
  • Won't bring up pdfs
  • Can't pull up lists
  • Almost good
  • Clunky
  • No better than Instanote
  • Cannot function as stand alone
  • Sign-in again and again
  • Freezes up completely
  • Cannot even re-download
  • Years behind Epic’s Haiku
  • Pretty useless for inpatient
  • Terrible app
  • Avoid if you can
  • Login/logoff five times
  • Infrequent Dragon integration
  • Zero consistency
  • Terrible product technical support
  • Frequent unexplained downtime
  • Surprise updates render unusable
  • Horrible idea
  • Cutting out crucial functionality
  • Always freezes up
  • Need to restart phone
  • Freezes many times
  • Requiring phone restart
  • Crashes all the time
  • Biggest problem Cerner’s emr has
  • Inability to understand other languages
  • Will not let me into the app
  • Drains my battery
  • Keeps crashing
  • No tracking board views
  • No micro results
  • No image viewing
  • Horrible user interface
  • Lacks basic features
  • Ordering medications missing
  • Glaring feature disparities
  • Long-standing deficiencies
  • Slow to fix issues
  • Unhelpful
  • Very stressful
  • Worse than old version
  • Adds to stress
  • Wastes time
  • Freezing nonstop
  • Constantly reinstall/restart
  • Miserable
  • Frequent shut downs
  • Microphones not working
  • Slow to upload
  • Fundamentally lousy
  • Stalls out
  • Requires delete/reload
  • Upgrade doesn’t work
  • Frozen, won’t start
  • Days longer playing with app
  • Updated now not working
  • Loop of log in/log out
  • Loss of Physician Handoff
  • Less intuitive UI
  • Requires more steps to login
  • Buggy
  • Slow
  • Almost useless
  • Poor upgrade
  • Even more disappointing than desktop
  • Not intuitive
  • Needs to cater better for Australian sites
  • No way to create patient list
  • Schedule viewing: open slots
  • Last update broke app
  • Errors with processing orders
  • Unusable
  • Missing ability to add providers
  • App does not open
  • Third rate app
  • Clicks don’t work
  • Power plans ill conceived
  • Throw your phone in agony
  • Improvement falls short
  • Poor execution
  • Archaic
  • Horrific update
  • Deleted ability to lookup schedules
  • Utterly ridiculous
  • Major stability issues
  • Lost work
  • Crashes at least once every note
  • Search removed
  • Cannot find patient
  • Won’t let me sign in
  • Disaster
  • No customer service response
  • Loss of flowsheets
  • Viewing current labs first
  • Clutter of old labs
  • Placing orders slower
  • Verification of patient physician relationship slow
  • Microbiology not available
  • Charge after discharge not accessible
  • Medication history dosing not available
  • Please fix the dictation
  • Does not support new iPhones
  • Observation Status Patients do not Show
  • New update has issues
  • Becoming more useful, still slow
  • Slow loading speeds
  • Pretty useless
  • No microbiology
  • Clunky
  • Poor UI
  • Rounding with this is limited
  • Not intuitive to place/edit orders
  • Slow migrating between patients/lists
  • Discharged patients disappear
  • Need MAR tab
  • Domon face recognition
  • No reason for re-login
  • Unable to dictate certain histories
  • Practically worthless
  • Getting worse
  • Logs out after 10 minutes
  • Lab results display useless
  • Goes back to patient homepage
  • Still on previous day
  • Clunky
  • Unnecessary haptic steps
  • Real estate taken by useless options
  • Old version preferred
  • Lost trend review for data
  • Vitals not in trend view
  • Labs not in trend view
  • Data not timely/accurately updated
  • Trending capabilities absent
  • Dictation not used anymore

Requested features

31 requests
  • Add ability to add media from photo gallery/files
  • Add medicine reconciliation capacity
  • Add ability to open radiographs and images
  • Include microbiology section
  • Show Operating Lists
Show 26 more
  • Show blood gas values
  • Add Micro view
  • Increased ordering ability (fluids, power plans)
  • Make app faster
  • Add OB or prenatal functionality
  • Bring up PDFs
  • Pull up lists from care teams
  • Add lab notifications
  • Add secure chat
  • Add PowerPlans functionality
  • Add ability to add providers in ‘Resource Selection’
  • Bring back old functionality for provider schedules
  • Ability to create patient lists
  • Show available slots on schedule
  • View other schedules
  • Support new iPhones borders and screen
  • Show Observation Status Patients
  • Add Subjective, ROS, Assessment for dictation
  • Improve slow loading speeds
  • Allow viewing discharged patients
  • Add MAR tab
  • Add thumb/face recognition for login
  • Dictate social history, family history, past medical history
  • Restore trending graphs and detailed views of vitals and labs
  • Add dark mode option
  • Advanced analytics dashboard

In-app purchases

None

MyChart

No in-app purchases

None

PowerChart Touch

No in-app purchases

Questions

Is MyChart free?
MyChart is free to download, with no in-app purchases.
Is PowerChart Touch free?
PowerChart Touch is free to download, with no in-app purchases.
Which has better reviews, MyChart or PowerChart Touch?
MyChart is rated higher. MyChart averages 4.6 out of 5 from 716K ratings, while PowerChart Touch averages 2.2 from 204 ratings.
Do MyChart or PowerChart Touch have ads?
Neither MyChart nor PowerChart Touch shows ads.
Which is updated more often, MyChart or PowerChart Touch?
MyChart ships an update monthly, and PowerChart Touch every 6 weeks. Most recently, MyChart was updated on October 1, 2026 and PowerChart Touch on September 30, 2026.

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