OTRS vs K&Ö
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
OTRS
This business application provides mobile access to existing OTRS systems, enabling users to manage requests and customer information remotely. It's ideal for field service teams or those needing to stay connected while away from the office, offering quick overviews and secure credential storage.
- Mobile OTRS system access
- On-the-go request management
- Customer data access
- Notifications and quick overviews
- Multiple account support
- Secure credential storage
- Two-factor authentication support
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OTRS adds structure to the communication and workflows of your team. If you aren't already using it to be more productive, try it today by visiting otrs.com. This app allows you to access existing OTRS systems so that you can take requests and customer information on-the-go. Perfect for field service agents or for keeping an eye on things while away from the office. App features: - Notifications, customer data and quick overviews available at all times. - Multiple account support, with one-tap to switch between them. - Secure storage of user credentials on your device. - Built-in browser support for accessing mobile version of the agent interface. - Support for two-factor authentication methods.
K&Ö
This app facilitates communication and management for residential living. It connects residents, owners, and property managers for seamless housing operations. Key features include notifications, damage reporting, classified ads, direct messaging, and access to documents.
- Important notifications and deadlines
- Smartphone damage reporting with photos
- Classified ads for housing needs
- Direct messaging within the community
- Access to important documents 24/7
- Regular advice articles for residents
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Willkommen bei K&Ö - dem digitalen Begleiter für Ihr Wohnumfeld! K&Ö verbindet all jene, die sich regelmäßig miteinander austauschen müssen, damit Wohnen und Vermieten reibungslos klappt: Bewohner, Wohnungseigentümer, Hausmeister und Verwalter. Funktionen: - Benachrichtigungen bei wichtigen Mitteilungen, Terminen, neuen Dokumenten und Änderungen - Schadensmeldung direkt via Smartphone inklusive Fotos an die zuständigen Personen senden - Suchanzeigen und Angebote (z.B. Babysitter gesucht, Garagenstellplatz zu vermieten) - Über Direktnachrichten im Wohnumfeld austauschen - Regelmäßige Ratgeber-Artikel für Mieter und Wohnungseigentümer - 24/7 Zugriff auf Dokumente Fragen Sie Koerner & Oelkers GmbH nach Ihrem individuellen Einladungscode, um K&Ö nutzen zu können.
Screenshots
Verdict
The clearest difference is iOS requirement: OTRS at 10 against K&Ö's 12.0. On price, rating, ratings volume and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 5.0 for OTRS against 5.0 for K&Ö. Both are backed by a comparable volume of ratings — 1 and 1 respectively.
OTRS ships an update every 5 months, K&Ö every 7 months. The most recent releases landed on October 16, 2026 and October 14, 2026 respectively.
| Parameter | OTRS | K&Ö |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (1 ratings) | 5.0 (1 ratings) |
| Positive reviews | 72.2% of reviews | — |
| Number of ratings | 1 | 1 |
| Update frequency | Every 5 months — better | Every 7 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 10 — better | 12.0 |
| Further details — not scored | ||
| Size | 43 MB | 36 MB |
| Age rating | 4+ | 4+ |
| Developer | OTRS Inc. | Koerner & Oelkers GmbH |
Customer experience
OTRS
K&Ö
In-app purchases
OTRS
No in-app purchases
K&Ö
No in-app purchases
