Comparison

Changi App vs Shangri

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Changi App

This app serves as a digital concierge for Changi Airport and Jewel, offering real-time flight updates, baggage tracking, and seamless shopping experiences. Users can also book attraction tickets, check parking availability, and access exclusive membership privileges.

Highlights
  • Real-time flight updates
  • Baggage tracking
  • Duty-free shopping
  • Attraction ticket booking
  • Parking information
  • Membership privileges
Read full description

Changi App is your handy concierge for a delightful visit to Changi Airport and Jewel – whether you are travelling, or not. With Changi App, you can have access to the latest flight and airport information, track your baggage, purchase travel essentials, book events and attractions tickets, enjoy duty-free shopping, and redeem exclusive membership privileges, all at your fingertips! Key features: • Travel at ease with real-time flight updates, useful travel resources, and convenient services.  • Enjoy GST-absorbed shopping and Changi Rewards privileges as you transact seamlessly with Changi Pay at participating stores in Changi Airport and Jewel.  • Skip the queue and pre-book attractions, events, or activities tickets at Changi Airport and Jewel. • Check car park availability and charges, redeem parking promotions or purchase discounted parking for your visit to Changi Airport and Jewel.  • Learn about the latest happenings and promotions at Changi Airport and Jewel!

About

Shangri

Discover travel destinations, lifestyle inspiration, and exclusive offers. Book stays, dining, and shopping with flexible payment options. Earn rewards and enjoy member privileges for elevated experiences.

Highlights
  • Travel destination ideas
  • Lifestyle inspiration
  • Exclusive offers
  • Flexible payment options (Cash, Points)
  • Mobile check-in
  • Points tracking and redemption
  • Member rates and deals
Features
Read full description

Start your journey of discovery with the new Shangri-La Circle App – your connection to the world of Shangri-La. It’s your one-stop for daily inspiration, elevated experiences, and endless possibilities to help you live the good life, the way you like it… afterall life isn’t meant to be square. MORE INSPIRATION It’s a big world with so much to see and do. Let us point you in the right direction with travel destination ideas, lifestyle inspiration and exclusive offers to get you started. Plan your next getaway, your next bite or next purchase from Shangri-La Boutique, and all with a just a few simple swipes or taps. MORE FLEXIBILITY Pay for your bookings with Cash, Points or both. No complicated conversion rates to calculate. No black out dates. No confusion. You’ll be ready to go in no time. Check-in to your hotel from anywhere with Mobile Check-in. Never miss a thing by adding your reservation to your Apple Wallet and calendar. View weather forecast and taxi card and request local customer support 24/7 all on the app. MORE SIMPLICITY Keep track of your journey with us from anywhere, at any time. Always know how many Points you’ve earned, and with a fixed Points redemption rate of 15 Points to US$1 on Shangri-La Products & Services, you’ll always know how much they’re worth, and how close you are to redeeming wonderful experiences. MORE RECOGNITION We recognise and reward you for every moment you spend with us. Earn towards status upgrades whether you are staying, dining or shopping at over 100 Shangri-La, Kerry, JEN or Traders Hotels & Resorts worldwide. MORE PRIVILEGES You’ll always enjoy something extra as a member. Be the first to get access to exclusive member rates and the best deals, right here on the app. MORE FLAVOURS Explore the diverse and delicious flavours of Shangri-La restaurants around the world and close to home. Search by dish, cuisine, city, restaurant or hotel.

Screenshots

Changi App4 screens
Shangri4 screens

Verdict

The call

The clearest difference is review sentiment: Shangri at 67% against Changi App's 28%. Shangri also leads on rating (4.9 vs 4.6). On price, ratings volume, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Shangri holds the better App Store score, 4.9 against 4.6. Both are backed by a comparable volume of ratings — 1K and 1K respectively. Written reviews point the same way: 28% of Changi App's written reviews are positive against 67% of Shangri's.

UpkeepUpdate frequency

Changi App ships an update fortnightly, Shangri every 3 weeks. Both last shipped on October 29, 2026.

Scorecard2 real differences · 8 level
Changi App versus Shangri: the parameters behind the verdict, then further details
ParameterChangi AppShangri
PriceFreeFree
Rating4.6 (1K ratings)4.9 (1K ratings) — better
Positive reviews27.5% of reviews66.7% of reviews — better
Number of ratings1K — better1K
Update frequencyFortnightly — betterEvery 3 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPod
Requires iOS15.515 — better
Further details — not scored
Size248 MB204 MB
Age rating12+4+
DeveloperChangi Airport Group (Singapore)Shangri-La Hotels & Resorts

Customer experience

Changi App

All ratings1,046 ratings
Positive90.2%
Neutral2.8%
Negative7.1%
Written reviews240 reviews
Positive27.5%
Neutral10.4%
Negative62.1%

Shangri

All ratings994 ratings
Positive97.6%
Neutral0.3%
Negative2.1%
Written reviews138 reviews
Positive66.7%
Neutral3.6%
Negative29.7%

User reviews

Changi App

From 1K App Store ratings

What we love

  • ✨ Pleasure to use
  • 🗺️ Practical app with all needed info in one place
  • 📢 Notifications are very useful

Room to improve

  • 🗺️ No airport map or terminal information
  • 🐛 Crashes, freezes, and bugs
  • 🔄 Forced updates disrupt usage
  • 📱 Clunky and unintuitive UI
  • 🔍 Lacking key features like flight search and baggage tracking

Shangri

From 1K App Store ratings

What we love

  • 👍 Great location
  • 👍 Excellent staff
  • 👍 Comfortable rooms
  • 👍 Delicious breakfast
  • 👍 Seamless booking process

Room to improve

  • 🐛 Buggy sign-in process
  • 🐛 Inconsistent app functionality
  • 🐛 Difficult to modify bookings
  • 🐛 Disconnected between app and website
  • 🐛 Limited app features

Bugs and requests

Changi App

Reported bugs

3 issues
  • Frequent crashes and app failures
  • Login and account issues
  • Broken features like rewards redemption and parking access

Requested features

4 requests
  • Airport maps and terminal information
  • Improved flight search and tracking
  • Persistent login and session
  • Better UI and navigation

Shangri

Reported bugs

5 issues
  • App crashes and freezes
  • Login issues and credential problems
  • Booking information not syncing properly
  • Compatibility issues with older devices
  • Data security and privacy concerns

Requested features

5 requests
  • Ability to modify existing bookings
  • More detailed hotel and room photos
  • Improved login and account management
  • Seamless integration between app and website
  • Enhanced app functionality and features

In-app purchases

None

Changi App

No in-app purchases

None

Shangri

No in-app purchases

Questions

Is Changi App free?
Changi App is free to download, with no in-app purchases.
Is Shangri free?
Shangri is free to download, with no in-app purchases.
Which has better reviews, Changi App or Shangri?
Shangri is rated higher. Changi App averages 4.6 out of 5 from 1K ratings, while Shangri averages 4.9 from 1K ratings.
Do Changi App or Shangri have ads?
Neither Changi App nor Shangri shows ads.
Which is updated more often, Changi App or Shangri?
Changi App ships an update fortnightly, and Shangri every 3 weeks. Most recently, Changi App was updated on October 29, 2026 and Shangri on October 29, 2026.

Other comparisons