Comparison

KLM vs Flight Pass

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

KLM

Book flights, manage your travel plans, and check in for your flight. Get real-time updates, customize your booking with extras, and access your digital boarding pass. Manage your loyalty account and receive exclusive offers.

Highlights
  • Book flights
  • Manage trip details
  • Check-in and get boarding pass
  • Real-time flight updates
  • Customize bookings
  • Access Flying Blue account
Features
Currently charting
Read full description

Your journey with us starts when you open the KLM app. With this pocket-sized travel assistant, you can book a ticket, customise your booking, check in and get real-time flight updates. Everything required for a smooth trip is at your fingertips! BOOK A FLIGHT Select one of our many destinations and book your ticket. To save time on future bookings, add your contact information to your profile. Next time, we’ll pre-fill your details. MANAGE YOUR TRIP View the pre-travel checklist and adjust your booking at any time until check-in. Lounge access or extra legroom? Enhance your travel experience yourself with just a few taps. GET YOUR BOARDING PASS Travel with peace of mind – no need to print out your travel documents or wait in line at a check-in desk. Get your boarding pass directly in the app or add it to your Wallet. It’s so easy! YOUR FLYING BLUE ACCOUNT Check your Miles balance, book a reward ticket, modify your profile, or access your digital Flying Blue card in your personal dashboard. STAY UP TO DATE Turn on your notifications for real-time updates like gate changes and check-in times, and receive exclusive offers. Share your flight status to stay in touch with those on the ground. They’ll be happy to know you landed safely and sound.

About

Flight Pass

Easily book flights using prepaid flight credits with a user-friendly, one-handed design. Manage your bookings, view your flight passes, and even request upgrades. This app requires an active Flight Pass account.

Highlights
  • Book flights in as few as 6 taps
  • Suggests optimal Flight Pass for booking
  • Sort flights by duration and time
  • Syncs website bookings automatically
  • Change or cancel bookings easily
  • Request complimentary upgrades
  • Manage Flight Pass details and payments
Features
Read full description

Welcome to the easiest way to book using a Flight Pass. Please note: You will need to have an active Flight Pass account to use this app. Wondering what a Flight Pass is? A Flight Pass is a prepaid package of one-way flight credits used for travel. Learn more about Flight Passes here: http://flyac.ca/flightpass. BOOK A FLIGHT - Complete a booking in as little as 6 taps of your thumb, with the Flight Pass App’s friendly one-handed design. - Tell us where you’re going, and the Flight Pass App will suggest which one of your passes to use. We took the guesswork out of it, so you can get where you need to go. - Find the perfect flight by quickly sorting through available flights by duration, and time of day. SYNC YOUR BOOKINGS - Book on the website? All of your bookings, just as you’d expect, now appear in the Flight Pass app. Easily see where you’ve been, and where you’re going next. MANAGE YOUR BOOKINGS - Change or cancel your bookings with ease, directly from the Booking Details screen. GET YOUR UPGRADE - Travelling on a Flight Pass that offers complimentary upgrade? Request your upgrade directly in the Flight Pass App (lucky you!) YOUR FLIGHT PASSES - A central place to review all of the Flight Passes you own, administer, or travel on. - See all the details of your Flight Pass, including credit balance, and booking history. - Have a Flight Pass paid over several instalments? Complete your payment directly from the ‘Your Flight Passes’ section. - Have a Flight Pass eligible for extension? Extend your Flight Pass directly from the 'Your Flight Passes' section. IMPORTANT DISCLOSURES These functions apply when enabled: - Location: your location data is used to show the closest airport for booking. By pressing the “Install” button or by downloading the app, or setting up your device to do so automatically, you consent to the installation of the app, its future updates and upgrades and to the app Terms of Use (“Terms of Use”) that govern the use of the app that are available here: http://www.aircanada.com/en/mobile/tc_ios.html. You can withdraw your consent at any time by uninstalling the app. For help uninstalling the app, please contact us at iphone@aircanada.ca. PRIVACY POLICY By downloading or updating this app, you understand that Air Canada may: collect data about your device in order to serve you the correct software, as well as maintain and develop its services; require that you change some of your device settings to use specific features; collect personal information as detailed in our Privacy Policy. For more information, please see http://www.aircanada.com/en/about/legal/privacy/policy.html Air Canada, PO Box 64239, RPO Thorncliffe, Calgary, Alberta, T2K 6J7 privacy_vieprivee@aircanada.ca

Screenshots

KLM4 screens
Flight Pass2 screens

Verdict

The call

The clearest difference is rating: KLM at 4.8 against Flight Pass's 4.4. KLM also leads on ratings volume (51K vs 189) and review sentiment (40% vs 20%). Flight Pass's advantage is monetization model (free vs free with in-app purchases). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

KLM holds the better App Store score, 4.8 against 4.4. That said, the two scores are not equally well evidenced: KLM has 51K ratings behind it against 189, so its average is the more settled of the two. Written reviews point the same way: 40% of KLM's written reviews are positive against 20% of Flight Pass's.

UpkeepUpdate frequency

KLM ships an update every 3 weeks, Flight Pass every 2 months. The most recent releases landed on September 24, 2026 and September 20, 2026 respectively.

Scorecard6 real differences · 5 level
KLM versus Flight Pass: the parameters behind the verdict, then further details
ParameterKLMFlight Pass
PriceFreeFree
Rating4.8 (51K ratings) — better4.4 (189 ratings)
Positive reviews40.1% of reviews — better20.0% of reviews
Number of ratings51K — better189
Update frequencyEvery 3 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
Best chart rank#104 — better—
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS16.015.0 — better
Further details — not scored
Size450 MB67 MB
Age rating4+4+
DeveloperKLM Koninklijke Luchtvaart Maatschappij N.V.Air Canada

Customer experience

KLM

All ratings50,924 ratings
Positive94.5%
Neutral1.9%
Negative3.7%
Written reviews1,452 reviews
Positive40.1%
Neutral7.9%
Negative52.0%

Flight Pass

All ratings189 ratings
Positive86.8%
Neutral3.7%
Negative9.5%
Written reviews80 reviews
Positive20.0%
Neutral15.0%
Negative65.0%

User reviews

KLM

From 51K App Store ratings

What we love

  • 👍 User-friendly interface
  • 🚀 Easy to navigate
  • 💯 Excellent customer service
  • ✨ Reliable and consistent performance

Room to improve

  • 🐛 Glitches and bugs
  • ⚠️ Inconsistent app behavior
  • 🕰️ Slow load times
  • 🔒 Security and login issues

Flight Pass

From 189 App Store ratings

What we love

  • 👍 Easy and convenient booking process
  • ✈️ Quick flight pass booking functionality
  • 🎨 Smooth and intuitive UI when working
  • 📱 Good for last-minute flight bookings
  • 🌐 WiFi works well in-flight

Room to improve

  • 🐛 Frequent crashes and instability
  • 🐢 Extremely slow performance
  • 🔐 Persistent login issues and authentication failures
  • 📉 Degraded functionality after system upgrades
  • ⚠️ Poor user experience with date entry

Bugs and requests

KLM

Reported bugs

4 issues
  • Inability to check in through the app
  • Seat selection not working as expected
  • Frequent app crashes and freezes
  • Incompatibility with older devices

Requested features

4 requests
  • Ability to change flights directly in the app
  • Improved seat selection and management
  • Better integration with Flying Blue program
  • More proactive notifications and updates

Flight Pass

Reported bugs

16 issues
  • Login page redirect_uri error after updates
  • App crashes on iOS 18 and iOS 15.1
  • Calendar date picker fails to display or requires excessive scrolling
  • Birth date field won't populate or load
  • App signs out users unexpectedly
Show 11 more
  • Network connection failures on login
  • Black screen on app launch
  • MFA verification code input not working
  • JSON validation error (2035 error)
  • App freezes when selecting Flight Pass
  • Incorrect flight pass availability display
  • Cannot find return flights while one-way flights work
  • Specific airport (FLR) booking unavailable
  • App stuck on login spinner indefinitely
  • Personal information not retained between sessions
  • Bad link to phony Air Canada website

Requested features

12 requests
  • Seat selection functionality
  • E-upgrade availability display
  • Ability to change seats after booking
  • Seat preference options for elite members
  • Flight availability viewing without active credits
Show 7 more
  • Ability to change frequent flyer number during booking
  • Meal preference modification
  • Multiple login method options
  • Stopover options for multi-leg trips
  • Display of all current flight passes and remaining credits
  • Boarding pass retrieval within app
  • Flight status checking within app

In-app purchases

None

KLM

No in-app purchases

None

Flight Pass

No in-app purchases

Questions

Is KLM free?
KLM is free to download, with no in-app purchases.
Is Flight Pass free?
Flight Pass is free to download, with no in-app purchases.
Which has better reviews, KLM or Flight Pass?
KLM is rated higher. KLM averages 4.8 out of 5 from 51K ratings, while Flight Pass averages 4.4 from 189 ratings.
Do KLM or Flight Pass have ads?
Neither KLM nor Flight Pass shows ads.
Which is updated more often, KLM or Flight Pass?
KLM ships an update every 3 weeks, and Flight Pass every 2 months. Most recently, KLM was updated on September 24, 2026 and Flight Pass on September 20, 2026.

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