KLM vs Flight Pass
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
KLM
Book flights, manage your travel plans, and check in for your flight. Get real-time updates, customize your booking with extras, and access your digital boarding pass. Manage your loyalty account and receive exclusive offers.
- Book flights
- Manage trip details
- Check-in and get boarding pass
- Real-time flight updates
- Customize bookings
- Access Flying Blue account
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Your journey with us starts when you open the KLM app. With this pocket-sized travel assistant, you can book a ticket, customise your booking, check in and get real-time flight updates. Everything required for a smooth trip is at your fingertips! BOOK A FLIGHT Select one of our many destinations and book your ticket. To save time on future bookings, add your contact information to your profile. Next time, we’ll pre-fill your details. MANAGE YOUR TRIP View the pre-travel checklist and adjust your booking at any time until check-in. Lounge access or extra legroom? Enhance your travel experience yourself with just a few taps. GET YOUR BOARDING PASS Travel with peace of mind – no need to print out your travel documents or wait in line at a check-in desk. Get your boarding pass directly in the app or add it to your Wallet. It’s so easy! YOUR FLYING BLUE ACCOUNT Check your Miles balance, book a reward ticket, modify your profile, or access your digital Flying Blue card in your personal dashboard. STAY UP TO DATE Turn on your notifications for real-time updates like gate changes and check-in times, and receive exclusive offers. Share your flight status to stay in touch with those on the ground. They’ll be happy to know you landed safely and sound.
Flight Pass
Easily book flights using prepaid flight credits with a user-friendly, one-handed design. Manage your bookings, view your flight passes, and even request upgrades. This app requires an active Flight Pass account.
- Book flights in as few as 6 taps
- Suggests optimal Flight Pass for booking
- Sort flights by duration and time
- Syncs website bookings automatically
- Change or cancel bookings easily
- Request complimentary upgrades
- Manage Flight Pass details and payments
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Welcome to the easiest way to book using a Flight Pass. Please note: You will need to have an active Flight Pass account to use this app. Wondering what a Flight Pass is? A Flight Pass is a prepaid package of one-way flight credits used for travel. Learn more about Flight Passes here: http://flyac.ca/flightpass. BOOK A FLIGHT - Complete a booking in as little as 6 taps of your thumb, with the Flight Pass App’s friendly one-handed design. - Tell us where you’re going, and the Flight Pass App will suggest which one of your passes to use. We took the guesswork out of it, so you can get where you need to go. - Find the perfect flight by quickly sorting through available flights by duration, and time of day. SYNC YOUR BOOKINGS - Book on the website? All of your bookings, just as you’d expect, now appear in the Flight Pass app. Easily see where you’ve been, and where you’re going next. MANAGE YOUR BOOKINGS - Change or cancel your bookings with ease, directly from the Booking Details screen. GET YOUR UPGRADE - Travelling on a Flight Pass that offers complimentary upgrade? Request your upgrade directly in the Flight Pass App (lucky you!) YOUR FLIGHT PASSES - A central place to review all of the Flight Passes you own, administer, or travel on. - See all the details of your Flight Pass, including credit balance, and booking history. - Have a Flight Pass paid over several instalments? Complete your payment directly from the ‘Your Flight Passes’ section. - Have a Flight Pass eligible for extension? Extend your Flight Pass directly from the 'Your Flight Passes' section. IMPORTANT DISCLOSURES These functions apply when enabled: - Location: your location data is used to show the closest airport for booking. By pressing the “Install” button or by downloading the app, or setting up your device to do so automatically, you consent to the installation of the app, its future updates and upgrades and to the app Terms of Use (“Terms of Use”) that govern the use of the app that are available here: http://www.aircanada.com/en/mobile/tc_ios.html. You can withdraw your consent at any time by uninstalling the app. For help uninstalling the app, please contact us at iphone@aircanada.ca. PRIVACY POLICY By downloading or updating this app, you understand that Air Canada may: collect data about your device in order to serve you the correct software, as well as maintain and develop its services; require that you change some of your device settings to use specific features; collect personal information as detailed in our Privacy Policy. For more information, please see http://www.aircanada.com/en/about/legal/privacy/policy.html Air Canada, PO Box 64239, RPO Thorncliffe, Calgary, Alberta, T2K 6J7 privacy_vieprivee@aircanada.ca
Screenshots
Verdict
The clearest difference is rating: KLM at 4.8 against Flight Pass's 4.4. KLM also leads on ratings volume (51K vs 189) and review sentiment (40% vs 20%). Flight Pass's advantage is monetization model (free vs free with in-app purchases). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
KLM holds the better App Store score, 4.8 against 4.4. That said, the two scores are not equally well evidenced: KLM has 51K ratings behind it against 189, so its average is the more settled of the two. Written reviews point the same way: 40% of KLM's written reviews are positive against 20% of Flight Pass's.
KLM ships an update every 3 weeks, Flight Pass every 2 months. The most recent releases landed on September 24, 2026 and September 20, 2026 respectively.
| Parameter | KLM | Flight Pass |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (51K ratings) — better | 4.4 (189 ratings) |
| Positive reviews | 40.1% of reviews — better | 20.0% of reviews |
| Number of ratings | 51K — better | 189 |
| Update frequency | Every 3 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Best chart rank | #104 — better | — |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 450 MB | 67 MB |
| Age rating | 4+ | 4+ |
| Developer | KLM Koninklijke Luchtvaart Maatschappij N.V. | Air Canada |
Customer experience
KLM
Flight Pass
User reviews
KLM
From 51K App Store ratingsWhat we love
- 👍 User-friendly interface
- 🚀 Easy to navigate
- 💯 Excellent customer service
- ✨ Reliable and consistent performance
Room to improve
- 🐛 Glitches and bugs
- ⚠️ Inconsistent app behavior
- 🕰️ Slow load times
- 🔒 Security and login issues
Flight Pass
From 189 App Store ratingsWhat we love
- 👍 Easy and convenient booking process
- ✈️ Quick flight pass booking functionality
- 🎨 Smooth and intuitive UI when working
- 📱 Good for last-minute flight bookings
- 🌐 WiFi works well in-flight
Room to improve
- 🐛 Frequent crashes and instability
- 🐢 Extremely slow performance
- 🔐 Persistent login issues and authentication failures
- 📉 Degraded functionality after system upgrades
- ⚠️ Poor user experience with date entry
Bugs and requests
KLM
Reported bugs
4 issues- Inability to check in through the app
- Seat selection not working as expected
- Frequent app crashes and freezes
- Incompatibility with older devices
Requested features
4 requests- Ability to change flights directly in the app
- Improved seat selection and management
- Better integration with Flying Blue program
- More proactive notifications and updates
Flight Pass
Reported bugs
16 issues- Login page redirect_uri error after updates
- App crashes on iOS 18 and iOS 15.1
- Calendar date picker fails to display or requires excessive scrolling
- Birth date field won't populate or load
- App signs out users unexpectedly
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- Network connection failures on login
- Black screen on app launch
- MFA verification code input not working
- JSON validation error (2035 error)
- App freezes when selecting Flight Pass
- Incorrect flight pass availability display
- Cannot find return flights while one-way flights work
- Specific airport (FLR) booking unavailable
- App stuck on login spinner indefinitely
- Personal information not retained between sessions
- Bad link to phony Air Canada website
Requested features
12 requests- Seat selection functionality
- E-upgrade availability display
- Ability to change seats after booking
- Seat preference options for elite members
- Flight availability viewing without active credits
Show 7 moreShow fewer
- Ability to change frequent flyer number during booking
- Meal preference modification
- Multiple login method options
- Stopover options for multi-leg trips
- Display of all current flight passes and remaining credits
- Boarding pass retrieval within app
- Flight status checking within app
In-app purchases
KLM
No in-app purchases
Flight Pass
No in-app purchases









