Trip.com vs Flight Pass
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Trip.com
This comprehensive travel app simplifies holiday planning by offering flights, hotels, car rentals, tours, and essential travel items like e-SIMs and insurance. Earn rewards, access exclusive benefits, and enjoy 24/7 customer support for a seamless booking experience.
- Flight booking with price alerts
- Hotel booking with price match guarantee
- Car rental services
- Tour and attraction tickets
- E-SIM and travel insurance
- Trip Coins rewards program
- 24/7 customer support
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Welcome to your new all-in-one travel app! Trip.com makes planning your next holiday simple - not only do we have thousands of flight routes and hotels, but we also offer car hire, tour tickets, and other travel must-haves. Need an e-sim or travel insurance? We've got you covered. But there are multiple other reasons to use our app: #You Can Trust Us We've been rated as 'Great' on Trustpilot. Download now and browse with confidence - thousands of Trip.com users have had a positive experience with us! #Deals and Rewards Book with our app, earn Trip Coins travel credit, and save money on future trips. Keep booking to increase your membership tier and get exclusive benefits like free airport lounge access. #Free 24/7 Customer Support English-speaking agents are on-hand to answer your query within 30 seconds - and you can call us through the app for free. #Your Favorite Travel Brands Book your flights with British Airways, Virgin Atlantic or EasyJet, and your stay in Hilton, Marriott, or Premier Inn hotels. You can also book trains across the country with Network Rail - in fact, all major companies are available on Trip.com. #Multiple Payment Options Credit card (incl. Amex), debit card, PayPal, Google Pay, Apple Pay - we're confident you can use your preferred payment method with us. What Makes Trip.com Special? #Flights Plans changed? Enjoy our flexible flight cancellation options. We also offer exclusive app-only discounts, live status updates, and price alerts notifying you when flights are at their cheapest. #Hotels If you find a hotel cheaper elsewhere, we'll match the price. If there's an issue where you can't check in, we'll find you a new hotel. And if you book a flight with us, your hotel can cost up to 25% less! #Trains We sell train tickets in the UK, Europe, and across the globe! Our split ticketing feature makes rail travel even cheaper, and we don't charge any additional payment fees. #And Other Travel Essentials Book your guided tour, visit a famous (or less famous) attraction, rent a car, buy your e-sim or travel insurance, and more! Download the all-in-one travel app and book your next adventure!
Flight Pass
Easily book flights using prepaid flight credits with a user-friendly, one-handed design. Manage your bookings, view your flight passes, and even request upgrades. This app requires an active Flight Pass account.
- Book flights in as few as 6 taps
- Suggests optimal Flight Pass for booking
- Sort flights by duration and time
- Syncs website bookings automatically
- Change or cancel bookings easily
- Request complimentary upgrades
- Manage Flight Pass details and payments
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Welcome to the easiest way to book using a Flight Pass. Please note: You will need to have an active Flight Pass account to use this app. Wondering what a Flight Pass is? A Flight Pass is a prepaid package of one-way flight credits used for travel. Learn more about Flight Passes here: http://flyac.ca/flightpass. BOOK A FLIGHT - Complete a booking in as little as 6 taps of your thumb, with the Flight Pass App’s friendly one-handed design. - Tell us where you’re going, and the Flight Pass App will suggest which one of your passes to use. We took the guesswork out of it, so you can get where you need to go. - Find the perfect flight by quickly sorting through available flights by duration, and time of day. SYNC YOUR BOOKINGS - Book on the website? All of your bookings, just as you’d expect, now appear in the Flight Pass app. Easily see where you’ve been, and where you’re going next. MANAGE YOUR BOOKINGS - Change or cancel your bookings with ease, directly from the Booking Details screen. GET YOUR UPGRADE - Travelling on a Flight Pass that offers complimentary upgrade? Request your upgrade directly in the Flight Pass App (lucky you!) YOUR FLIGHT PASSES - A central place to review all of the Flight Passes you own, administer, or travel on. - See all the details of your Flight Pass, including credit balance, and booking history. - Have a Flight Pass paid over several instalments? Complete your payment directly from the ‘Your Flight Passes’ section. - Have a Flight Pass eligible for extension? Extend your Flight Pass directly from the 'Your Flight Passes' section. IMPORTANT DISCLOSURES These functions apply when enabled: - Location: your location data is used to show the closest airport for booking. By pressing the “Install” button or by downloading the app, or setting up your device to do so automatically, you consent to the installation of the app, its future updates and upgrades and to the app Terms of Use (“Terms of Use”) that govern the use of the app that are available here: http://www.aircanada.com/en/mobile/tc_ios.html. You can withdraw your consent at any time by uninstalling the app. For help uninstalling the app, please contact us at iphone@aircanada.ca. PRIVACY POLICY By downloading or updating this app, you understand that Air Canada may: collect data about your device in order to serve you the correct software, as well as maintain and develop its services; require that you change some of your device settings to use specific features; collect personal information as detailed in our Privacy Policy. For more information, please see http://www.aircanada.com/en/about/legal/privacy/policy.html Air Canada, PO Box 64239, RPO Thorncliffe, Calgary, Alberta, T2K 6J7 privacy_vieprivee@aircanada.ca
Screenshots
Verdict
The clearest difference is ads: Flight Pass at none against Trip.com's shown. Flight Pass also leads on monetization model (free vs free with in-app purchases). Trip.com's advantage is update cadence (weekly vs every 2 months) and ratings volume (37K vs 190). On price, rating, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Trip.com holds the better App Store score, 4.6 against 4.4. That said, the two scores are not equally well evidenced: Trip.com has 37K ratings behind it against 190, so its average is the more settled of the two. Written reviews point the same way: 41% of Trip.com's written reviews are positive against 20% of Flight Pass's.
Trip.com ships an update weekly, Flight Pass every 2 months. The most recent releases landed on November 4, 2026 and November 3, 2026 respectively.
| Parameter | Trip.com | Flight Pass |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (37K ratings) — better | 4.4 (190 ratings) |
| Positive reviews | 41.4% of reviews — better | 19.5% of reviews |
| Number of ratings | 37K — better | 190 |
| Update frequency | Weekly — better | Every 2 months |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Best chart rank | #25 — better | — |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 15.0 |
| Further details — not scored | ||
| Size | 182 MB | 71 MB |
| Age rating | 4+ | 4+ |
| Developer | Trip.com Travel Singapore Pte. Ltd. | Air Canada |
Customer experience
Trip.com
Flight Pass
User reviews
Trip.com
From 37K App Store ratingsWhat we love
- 🚀 Convenient booking
- 💰 Affordable prices
- 📱 Reliable app
- 🤝 Great customer service
- 🌍 Useful for international travel
Room to improve
- 🐛 Booking issues and errors
- 🤖 Poor customer support
- 💰 Misleading pricing and fees
- 🕰️ Slow refund/cancellation process
- 🤔 Confusing policies and communication
Flight Pass
From 190 App Store ratingsWhat we love
- 👍 Easy and convenient booking process
- ✈️ Quick flight pass booking functionality
- 🎨 Smooth and intuitive UI when working
- 📱 Good for last-minute flight bookings
- 🌐 WiFi works well in-flight
Room to improve
- 🐛 Frequent crashes and instability
- 🐢 Extremely slow performance
- 🔐 Persistent login issues and authentication failures
- 📉 Degraded functionality after system upgrades
- ⚠️ Poor user experience with date entry
Bugs and requests
Trip.com
Reported bugs
3 issues- Flights/hotels disappearing from search results
- Incorrect or missing booking information
- Compatibility issues with certain devices/platforms
Requested features
3 requests- Ability to share itinerary with others
- Improved seat selection and baggage options
- Better integration with airline/hotel loyalty programs
Flight Pass
Reported bugs
16 issues- Login page redirect_uri error after updates
- App crashes on iOS 18 and iOS 15.1
- Calendar date picker fails to display or requires excessive scrolling
- Birth date field won't populate or load
- App signs out users unexpectedly
Show 11 moreShow fewer
- Network connection failures on login
- Black screen on app launch
- MFA verification code input not working
- JSON validation error (2035 error)
- App freezes when selecting Flight Pass
- Incorrect flight pass availability display
- Cannot find return flights while one-way flights work
- Specific airport (FLR) booking unavailable
- App stuck on login spinner indefinitely
- Personal information not retained between sessions
- Bad link to phony Air Canada website
Requested features
12 requests- Seat selection functionality
- E-upgrade availability display
- Ability to change seats after booking
- Seat preference options for elite members
- Flight availability viewing without active credits
Show 7 moreShow fewer
- Ability to change frequent flyer number during booking
- Meal preference modification
- Multiple login method options
- Stopover options for multi-leg trips
- Display of all current flight passes and remaining credits
- Boarding pass retrieval within app
- Flight status checking within app
In-app purchases
Trip.com
No in-app purchases
Flight Pass
No in-app purchases









