Three vs OVO Energy
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Three
Easily manage your mobile and broadband plans. Track usage, view bills, top up accounts, and access exclusive offers. Set up and manage your broadband with helpful tools.
- View plan allowances and usage
- Manage additional products
- Access past bills and cost breakdowns
- Top up Pay As You Go accounts
- Set up and manage broadband
- Access Three+ rewards
- Live chat support
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The Three app makes managing your phone and broadband plans easy. The app helps you: - view plan allowances and usage - add, change or cancel additional products - access past bills and see a breakdown of costs - top up your Pay As You Go account - see offers you won’t find anywhere else - set up and manage your broadband - position your hub with the real-time signal strength indicator - quickly launch Three+ rewards - discover Three Community - live chat with Three - manage payments easily and securely with Apple Pay.
OVO Energy
Manage your home energy usage and costs with this app. Track spending, submit meter readings, and access exclusive deals. Discover ways to make your energy consumption more efficient and environmentally friendly.
- Learn home energy usage
- Track energy costs
- Submit meter readings
- Manage account and tariff
- Secure payments
- Access OVO deals
- Unlock rewards program
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OVO wants all our customers to join us on the path to energy that’s better for you, better for your wallet - and better for the planet. With the OVO app, managing your energy and home has never been simpler. You can: • Learn how your home uses energy • Track the cost of your energy • Submit your meter readings, anytime • Manage your account, tariff and pay securely • Access the best deals that OVO has to offer We want to provide the very best app for our customers. If you have a great idea, a suggestion – or want to tell us about something you don’t like – email hello@ovoenergy.com.
Screenshots
Verdict
The clearest difference is ads: OVO Energy at none against Three's shown. OVO Energy also leads on rating (4.7 vs 4.4) and ratings volume (18K vs 1.2K). On price, review sentiment, update cadence and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
OVO Energy holds the better App Store score, 4.7 against 4.4. That said, the two scores are not equally well evidenced: OVO Energy has 18K ratings behind it against 1.2K, so its average is the more settled of the two. Written reviews point the same way: 18% of Three's written reviews are positive against 23% of OVO Energy's.
Three ships an update every 2 weeks, OVO Energy monthly. The most recent releases landed on October 27, 2026 and October 28, 2026 respectively.
| Parameter | Three | OVO Energy |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (1.2K ratings) | 4.7 (18K ratings) — better |
| Positive reviews | 17.7% of reviews | 22.9% of reviews — better |
| Number of ratings | 1.2K | 18K — better |
| Update frequency | Every 2 weeks — better | Monthly |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free with in-app purchases |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 198 MB | 65 MB |
| Age rating | 4+ | 4+ |
| Developer | Hutchison 3G UK Ltd | Ovo Energy Ltd |
Customer experience
Three
OVO Energy
User reviews
Three
From 1.2K App Store ratingsWhat we love
- 👍 Easy to use
- ✨ Reliable service
- 💰 Good value
- 🌍 Excellent roaming coverage
Room to improve
- 🔧 Buggy app
- 📶 Poor network coverage
- 🤖 Unhelpful customer service
- 💸 Overcharging issues
- 🔒 Security concerns
OVO Energy
From 18K App Store ratingsWhat we love
- 👍 Simple and easy to use interface
- 📊 Clear visibility of daily/weekly/monthly energy usage
- 💳 Quick and convenient refund requests
- 🔄 Straightforward account management
- 📱 Functional app for basic energy tracking
Room to improve
- 🐛 Frequent app crashes and freezing issues
- 🔐 Persistent login and authentication problems
- 📊 Data delays and missing usage information
- 💰 Restrictive refund withdrawal limits
- 🔄 Meter reading submission failures
Bugs and requests
Three
Reported bugs
4 issues- Login issues
- App crashes frequently
- Inaccurate data usage tracking
- Inability to cancel add-ons
Requested features
4 requests- Add Apple Pay support
- Improve app stability and performance
- Provide better network coverage information
- Streamline account management features
OVO Energy
Reported bugs
18 issues- App crashes when opening or during transactions
- Login failures with 'password incorrect' errors
- Update loop preventing app access
- Meter reading submission errors and failures
- Missing or delayed usage data display
Show 13 moreShow fewer
- Direct debit modification freezes
- Payment timeouts that still charge accounts
- App stuck on loading screens
- Incompatibility with iPhone 16 Pro and newer devices
- Password reset emails not received
- Account details cannot be retrieved
- Meter readings swap between peak and off-peak
- Gas usage statistics not displaying
- Balance display showing incorrect information
- App not updating on weekends
- Smart meter data not syncing properly
- Duplicate meter accounts appearing
- App redirecting all internet links to OVO app
Requested features
13 requests- Add gas meter reading submission to app
- Implement dark mode
- Fix graph scales to remain consistent when navigating
- Allow full refund withdrawal in single transaction
- Real-time account balance updates
Show 8 moreShow fewer
- Improve direct debit modification interface
- Better account switching for multiple properties
- Hourly usage breakdown display
- Remove unnecessary features and simplify interface
- Add meter reading reminders that actually work
- Implement fingerprint/biometric login option
- Show separate gas and electricity clearly on login
- Faster account update processing after meter submissions
In-app purchases
Three
No in-app purchases
OVO Energy
No in-app purchases
