Comparison

Icon GO vs JPass

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Icon GO

Easily find, reserve, and pay for parking at over 200 locations across NYC. Enjoy VIP treatment, exclusive savings, and seamless vehicle retrieval. Focus on your plans while the app handles your parking needs.

Highlights
  • Find parking locations
  • Reserve parking spots
  • Pay in advance
  • Exclusive coupons and savings
  • Extend reservations
  • Request vehicle retrieval
  • Save favorite locations
Read full description

Your direct line to more than 200+ Icon and Quik Park locations throughout NYC, Icon GO offers a level of service you just won't find anywhere else. You're basically a parking VIP. 1: BOOK Start by finding the ideal location and rates near your destination, reserve your parking, and pay in advance - then just check in with one of our valets when you arrive and they'll take it from there. 2: PAY When you reserve your spot with Icon GO, you always get our best rates. On top of that, you'll get access to exclusive coupons, earn account credits, and get referral bonuses that give you - and your friends - even more chances to save. Consider it your inside deal. 3: PLAY Whether it's a meeting to be crushed or a night out to remember, you're free to focus on what matters. If you need more time, you can always extend your reservation - and, when things are wrapping up, request your vehicle on the app and we'll start getting it ready for you. That's it. And if you wind up loving the VIP treatment at a garage that's convenient for you, you can always have it at hand by saving it as a favorite. We'll remember you, too - your vehicle, trips, and reservations are saved so you can always find everything you need. Wherever the city takes you, Icon's not far. Always find us with Icon GO. Learn more at ​https://iconparking.com/ Like us on Facebook at ​https://www.facebook.com/IconParkingNYC/ Have a question? Call us at ​(877) 727-5464​ ​or email ​customerservice@iconparking.com Note: continued use of GPS running in the background can dramatically decrease battery life.

About

JPass

Easily find, access, and pay for parking using your mobile device. This app eliminates the need for paper tickets and physical access cards, offering a seamless and secure payment experience. Manage subscriptions, track parking history, and enjoy ticketless entry and exit.

Highlights
  • Find parking near destination
  • Compare parking options
  • Real-time parking information
  • Ticketless entry and exit
  • Fast mobile payments
  • Manage parking subscriptions
  • View parking history and receipts
Features
Read full description

Finding parking should not feel like a mission. With JPass, you can search, access, and pay for parking in seconds - right from your mobile phone. Say goodbye to paper tickets, pay-on-foot machines, and access cards - your parking pass is your phone. KEY FEATURES • Find Parking Effortlessly Search for parking near your destination, compare options, and view real-time information such as rates, availability, hours, and amenities. All right at your fingertips! • Smart, Ticketless Entry & Exit Subscribers and monthly parkers can enter and exit using license plates or mobile credentials. Digital parking that works. • Fast, Secure Mobile Payments Pay for your parking sessions in just seconds with your preferred method. No lines, no machines, no stress. • Manage Parking Subscriptions Easily manage your monthly parking plan, update vehicle details, change license plates, renew, or cancel with just a few taps. Perfect for commuters and frequent parkers. • Parking History & Receipts Track past visits and charges right inside the app, all neatly organized for easy expense and business travel management. Stay in control wherever you go. We are always improving JPass to bring you the most seamless mobility experience. Stay tuned for new features, loyalty perks, enhancements, and more. Want to learn more or connect with us? Visit http://www.j-pass.com or reach out at info@j-pass.com. Your seamless mobility journey is our top priority.

Screenshots

Icon GO4 screens
JPass4 screens

Verdict

The call

The clearest difference is rating: JPass at 3.8 against Icon GO's 2.2. Icon GO's advantage is review sentiment (13% vs 0%). On price, ratings volume, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

JPass holds the better App Store score, 3.8 against 2.2. Both are backed by a comparable volume of ratings — 265 and 285 respectively. Written reviews complicate that: 13% of Icon GO's written reviews are positive against 0% of JPass's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on September 21, 2026 and September 29, 2026 respectively.

Scorecard2 real differences · 8 level
Icon GO versus JPass: the parameters behind the verdict, then further details
ParameterIcon GOJPass
PriceFreeFree
Rating2.2 (265 ratings)3.8 (285 ratings) — better
Positive reviews13.3% of reviews — better0.0% of reviews
Number of ratings265285 — better
Update frequencyEvery 2 monthsEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS14.013 — better
Further details — not scored
Size52 MB83 MB
Age rating4+4+
DeveloperIcon ParkingFAAC SpA

Customer experience

Icon GO

All ratings265 ratings
Positive26.4%
Neutral4.5%
Negative69.1%
Written reviews98 reviews
Positive13.3%
Neutral7.1%
Negative79.6%

JPass

All ratings285 ratings
Positive67.7%
Neutral4.6%
Negative27.7%
Written reviews50 reviews
Positive0.0%
Neutral2.0%
Negative98.0%

User reviews

Icon GO

From 265 App Store ratings

What we love

  • 🚀 Convenient garage location finder
  • 💰 Good discounts and coupon availability
  • 📱 User-friendly interface for spot parking
  • 🎯 Easy reservation booking process
  • ⭐ Extensive network of Icon garages across NYC

Room to improve

  • 🐛 Frequent app crashes and freezes
  • ❌ Reservation system unreliable - shows availability but spots unavailable
  • 🔄 Monthly vehicle request feature deeply buried in navigation
  • 💳 Double billing and overcharging issues
  • ⚠️ System frequently down with no user notification

JPass

From 285 App Store ratings

What we love

  • 👍 Gate opens successfully

Room to improve

  • 👎 App is unusable
  • 👎 Terrible UI
  • 👎 Impossible to navigate
  • 👎 No customer support
  • 👎 Payment issues

Bugs and requests

Icon GO

Reported bugs

23 issues
  • App crashes on startup and during use
  • Saved work address disappears after sign out
  • Final reservation button produces error or 'system down' message
  • Reservation shows in app but not received by garage
  • Loading screen hangs indefinitely
Show 18 more
  • Cannot access account information
  • Barcode too large and unscanned on iPhone screens
  • Promo codes not displaying
  • Favorite garage not easily accessible
  • Vehicle request submit button hidden under menu bar
  • Old vehicle requests cannot be deleted or edited
  • Persistent red notification circle with no visible messages
  • Multiple duplicate notifications sent
  • Coupon already saved error preventing new coupons
  • Location defaulting to Times Square despite user input
  • Map location changes when trying to access garage info
  • Arrival/departure times reset when accessing garages
  • Coupon validation errors at garage
  • Credit card charged but reservation not created
  • Pending charges not clearing from credit card
  • App buttons not responding to touch on iPhone X
  • Wrong parameters error when making reservation
  • Rate database mismatch error

Requested features

15 requests
  • Streamlined vehicle request feature for monthly customers in main menu
  • Ability to delete or clear old vehicle requests
  • Recurring/scheduled vehicle requests for monthly parkers
  • Ability to add authorized drivers through app
  • Better monthly account management features
Show 10 more
  • Automatic out-time adjustment after setting in-time
  • Option to disable location services requirement
  • Clear notification badges when no messages exist
  • Weekly booking option (Monday-Friday)
  • In-app messaging system to request vehicle retrieval
  • Separate simplified app for monthly customers
  • Save favorite garage with faster access
  • Ability to manage monthly statements in app
  • QR code barcode properly sized for scanning
  • Real-time system status notifications

JPass

Reported bugs

53 issues
  • Cannot get in contact with support
  • Support submissions not responded to
  • Paid for parking pass but cannot use it
  • App is impossible to use
  • Gate opens successfully (only good thing)
Show 48 more
  • Took £50 from bank, only £6 credit
  • Booking date changed when forwarding to payment
  • Cannot top up
  • Paid for 5-day pass, not worked past 1st day
  • Had to pay regular day fee
  • App interface doesn't work
  • Cannot import ticket
  • Cannot book new rate/visit
  • Cannot find car park
  • Cannot set up app
  • Cannot pay
  • Never received activation email
  • Would not let me in the garage
  • Couldn't locate the garage
  • Kept scanning for Houston
  • Gate opened for person next to me
  • Paid for parking, had to pay every day
  • Cannot find a contact phone number or email
  • No opening hours, no reviews, no way of booking
  • App only allows weekly, monthly, yearly
  • Cannot manage credit card input
  • App hangs
  • Cannot end session and pay balance
  • App makes no sense
  • Keeps running up the bill
  • App could not connect to machines via Bluetooth
  • Cannot pay £2 charge despite trying three cards
  • Told by security to leave car park
  • Cannot cancel pass within app
  • Showing I owe £29.60
  • Charged £8.59 for 1hr 19mins
  • App still shows parked at hospital
  • Left car park, tried to pay, error message
  • Technically been in car park nearly 2 days
  • Did not recognise registration plate
  • Authorisation codes not sent
  • App is not at all intuitive
  • Refused to accept registration number
  • Not allowing saved debit card to be default payment
  • Pass is still active after 4 days
  • Pass wouldn't let me pay
  • Counting up despite attempts to pay
  • Payment failed straight away
  • Payment won't work
  • Cannot locate parking location
  • Payment page says failed
  • App doesn't allow you to input payment details
  • Cannot input payment details

Requested features

25 requests
  • Improve UI and navigation
  • Provide customer support contact
  • Allow booking for single days
  • Store user details for easier payment
  • Make app more intuitive
Show 20 more
  • Allow users to end sessions
  • Fix bugs with payment and session tracking
  • Improve app reliability and accuracy
  • Allow input of payment details
  • Allow users to see prepaid balance
  • Fix auto recharge
  • Fix history functionality
  • Fix notifications
  • Allow users to cancel passes
  • Improve payment machine integration
  • Allow users to test apps before release
  • Allow default payment method selection
  • Fix registration number recognition
  • Allow users to appeal fines
  • Provide clear operational use instructions
  • Allow users to input credit card details
  • Improve Bluetooth connection to machines
  • Allow users to end parking sessions
  • Allow users to pay for parking
  • Make app more user friendly

In-app purchases

None

Icon GO

No in-app purchases

None

JPass

No in-app purchases

Questions

Is Icon GO free?
Icon GO is free to download, with no in-app purchases.
Is JPass free?
JPass is free to download, with no in-app purchases.
Which has better reviews, Icon GO or JPass?
JPass is rated higher. Icon GO averages 2.2 out of 5 from 265 ratings, while JPass averages 3.8 from 285 ratings.
Do Icon GO or JPass have ads?
Neither Icon GO nor JPass shows ads.
Which is updated more often, Icon GO or JPass?
Icon GO ships an update every 2 months, and JPass every 2 months. Most recently, Icon GO was updated on September 21, 2026 and JPass on September 29, 2026.

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