Canada Post vs PitneyTrack
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Canada Post
Manage all your mail and package deliveries with ease. Track shipments, receive real-time updates, and pay duties and taxes instantly. Find nearby post offices and simplify international shipping.
- Track packages instantly by scanning barcodes
- Receive daily mail updates with MyMail
- Pay duties and taxes securely
- Get real-time delivery alerts
- Find post offices and shipping rates
- Simplify international shipping
- Customize delivery preferences
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Whether you’re tracking a package, checking what’s coming to your doorstep or paying duties and taxes with a tap, it makes it all quick and easy. Here is what you can do on the iPhone app: • Track packages in an instant. Just scan the barcode, no typing required. • See what mail is on the way. Get daily updates with MyMail. • Pay duties and taxes. Use Apple Pay®, Google Pay™ or a credit card for fast, secure payments and other self-serve options. • Never miss a delivery. Receive real-time alerts via push, text or email. • Got a question? Our virtual assistant is ready to help, anytime. • Find what you need fast. Look up nearby post offices, shipping rates or postal codes in seconds. • Simplify international shipping. Complete mandatory customs forms online with ease. • Pick up at your convenience. Choose the post office that works for you with FlexDelivery™. • Confirm delivery. Get photo confirmation when your package is delivered. • Access your business card instantly. Scan and save your Solutions for Small Business™ card. • Make it your own. Customize delivery preferences. • Returns made easier. Start a return by scanning your prepaid label with Self Scan. Questions or suggestions? Share your feedback by leaving a review or contact us at mobile.apps@canadapost.ca Download the Canada Post app now and experience a smarter way to manage your mail!
PitneyTrack
This business app provides a secure, cloud-based system for tracking inbound packages and assets. It allows users to log items via barcode scanning, capture signatures, attach photos, and send real-time updates for complete chain of custody.
- Barcode scanning for item logging
- Digital recipient signature capture
- Photo proof of delivery attachment
- Real-time status updates and notifications
- Secure cloud-based tracking records
- Chain of custody management
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PitneyTrack® Mobile empowers organizations with a secure, cloud-based solution to establish a complete chain of custody for inbound packages and valuable assets all from the palm of their hands. This intuitive mobile app extends the power of the PitneyTrack® tracking solutions to your team as they move throughout the organization. Users can log items quickly using barcode scanning, capture digital recipient signatures, attach photo proof of delivery, and send real-time status updates and notifications. All tracking records are securely stored in the cloud, ensuring full visibility and accountability at every step.
Screenshots
Verdict
The clearest difference is rating: Canada Post at 4.6 against PitneyTrack's 3.1. Canada Post also leads on ratings volume (4.9K vs 8). PitneyTrack's advantage is ads (none vs shown) and review sentiment (50% vs 22%). On price, update cadence, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Canada Post holds the better App Store score, 4.6 against 3.1. That said, the two scores are not equally well evidenced: Canada Post has 4.9K ratings behind it against 8, so its average is the more settled of the two. Written reviews complicate that: 22% of Canada Post's written reviews are positive against 50% of PitneyTrack's, so the app with the better star average is not the one people write more warmly about.
Both ship on a similar rhythm, roughly every 3 weeks. The most recent releases landed on September 25, 2026 and September 11, 2026 respectively.
| Parameter | Canada Post | PitneyTrack |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (4.9K ratings) — better | 3.1 (8 ratings) |
| Positive reviews | 22.1% of reviews | 50.0% of reviews — better |
| Number of ratings | 4.9K — better | 8 |
| Update frequency | Every 3 weeks | Every 3 weeks |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad, Apple Watch — better | iPhone, iPod |
| Requires iOS | 16.0 | 15.6 — better |
| Further details — not scored | ||
| Size | 149 MB | 72 MB |
| Age rating | 17+ | 4+ |
| Developer | Canada Post Corporation | Pitney Bowes |
Customer experience
Canada Post
PitneyTrack
Bugs and requests
Canada Post
Reported bugs
5 issues- Frequent sign-outs and login issues
- Inability to access 'MyMail' feature
- Tracking information not updating properly
- App crashes and freezes
- Incompatibility with certain devices/OS versions
Requested features
5 requests- Improve mail notification features
- Provide more detailed tracking information
- Allow payment of duties/taxes within the app
- Improve identity verification process
- Streamline app navigation and design
PitneyTrack
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Canada Post
No in-app purchases
PitneyTrack
No in-app purchases







